Miles+Bonus Termes et Conditions

Le Plan de fidélité Miles+Bonus (ci-après, le « Plan » ou « Miles+Bonus ») de la compagnie aérienne AEGEAN AIRLINES S.A. (ci-après, « AEGEAN » ou « Société »), sise à Aéroport international d'Athènes (bâtiment 57), est un plan de bonus (ci-après, les « Bonus »), d’offres, de privilèges et de services proposés aux adhérents au Plan (ci-après, les « Adhérents ») à travers l’accumulation et l’échange de miles (ci-après, les « Miles »). Au Plan participent également d’autres compagnies aériennes membres de l’alliance internationale Star Alliance qui proposent des plans de fidélité et de récompense analogues offrant des avantages, des offres, des privilèges et des services au moyen de l’accumulation et de l’échange de miles (Star Alliance Members FFP) ainsi que des sociétés prestataires de biens et de services au moyen desquels les Adhérents peuvent accumuler et échanger des Miles (« Partenaires Miles+Bonus »). Les termes et conditions du Plan (ci-après, les « Termes ») réglementent la relation légale entre AEGEAN et les Adhérents, les modalités de participation au Plan ainsi que les modalités d’accumulation et d’échange des Miles contre des Bonus. Les Termes peuvent être modifiés à tout moment unilatéralement par AEGEAN à sa convenance et sans préavis. AEGEAN informera les Adhérents de toute modification des Termes au moyen de la publication de chaque nouvelle version desdits Termes. Dans le cadre du Plan, AEGEAN fait connaître aux passagers les règles, les termes et les conditions régissant l’accumulation, l’achat et l’échange de Miles contre les services offerts. Il convient de noter que le Mile est une unité de calcul du Plan. Les règles d’accumulation, d’achat et d’échange de Miles sont fixées exclusivement par AEGEAN. AEGEAN se réserve le droit de modifier unilatéralement et à tout moment les données précitées, sans préavis. Dans ce cas, les passagers seront immédiatement notifiés desdites modifications à travers son site www.aegeanair.com et les brochures y afférentes. Le Plan n’est pas valable en cas d’interdiction ou de restriction par la loi. AEGEAN a le droit, à sa discrétion et sans préavis, d’annuler tous les Miles, les offres, ainsi que la qualité d’Adhérent, en cas de violation des règles de bon fonctionnement du Plan par l’Adhérent concerné.

Responsabilité du titulaire – Obligation de bon usage du Plan – Effets du non-respect

Les Miles sont accumulés, enregistrés, achetés et échangés exclusivement et uniquement conformément aux Termes du Plan, tels qu’en vigueur, et à la législation applicable. Tout autre usage, mise à disposition, vente, cession, échange, promotion ou transfert des Miles par l’Adhérent ou par un tiers quelconque sont expressément interdits. Les Miles qui n’ont pas été accumulés ou enregistrés conformément aux Termes du Plan sont de plein droit nuls et ne peuvent pas être échangés. Les Miles concernés sont déduits du compte. Il est formellement interdit d'utiliser des biens acquis par échange de Miles dans le but de les échanger et/ou de les revendre. La Société se réserve le droit de vérifier le bon usage du Plan par l’Adhérent tout au long de la durée de la participation de celui-ci au Plan.

En cas de violation d’un terme quelconque du contrat d’octroi de la Carte de Miles et/ou des Termes du Plan par l’Adhérent du Plan, la Société peut, à son absolue discrétion, exclure immédiatement l’Adhérent de toute offre courante ou future liée au Plan, de suspendre et/ou de supprimer la participation de l’Adhérent au Plan et d’annuler tous les Miles que celui-ci aura accumulés dans le cadre du Plan. En cas d’utilisation illégale des Miles du Plan et/ou de violation d’un terme quelconque du Plan, la Société se réserve tout droit légal et de faire valoir ses droits devant les juridictions et les autorités compétentes.

Surveillance des comptes et vérification de l’identité

1. Surveillance continue

Tous les comptes de programmes de fidélité, y compris, sans s’y limiter, les comptes individuels et les comptes conjoints (collectivement, les « Comptes »), peuvent faire l’objet d’un examen, d’une surveillance et d’audits continus par la Société afin de garantir le respect des présentes conditions générales, de détecter toute fraude ou utilisation abusive, et de vérifier l’exactitude des informations fournies par les Membres.

2. Obligations de vérification

La Société peut, à sa seule discrétion et à tout moment, exiger de tout Membre qu’il se soumette à des procédures de vérification d’identité. Ces procédures peuvent inclure, sans s’y limiter, la fourniture de documents d’identité officiels délivrés par les autorités compétentes, d’un justificatif de domicile, ou de toute autre information ou documentation que la Société jugera nécessaire afin d’établir ou de confirmer l’identité du Membre, son éligibilité ou son maintien des conditions requises pour participer au programme de fidélité.

3. Coopération obligatoire

Les Membres doivent coopérer pleinement avec toutes les demandes de vérification d’identité formulées par la Société. Le non-respect de toute demande de vérification, y compris, sans s’y limiter, le refus de fournir les documents requis, la fourniture d’informations incomplètes ou inexactes, ou un retard excessif dans la réponse, constituera une violation substantielle des présentes conditions générales.

4. Suspension et résiliation

La Société se réserve le droit, à sa seule et entière discrétion, de suspendre ou de résilier immédiatement tout Compte qui ne satisfait pas aux exigences de vérification d’identité, qui ne respecte pas les demandes de la Société, ou qui est déterminé comme contenant des informations fausses, trompeuses ou frauduleuses.

1. Toute personne physique âgée de plus de 2 ans a le droit de participer au Programme. Les personnes morales, les sociétés et les entreprises individuelles de toute nature ne peuvent pas devenir membres. Les employés d'AEGEAN ou de toute compagnie aérienne ou agence de voyage sont exclus.
2. La participation au Programme est strictement personnelle et ne peut être transférée ni cédée par l’Adhérent à une quelconque tierce partie.
3. Inscription en ligne : Le passager remplit le formulaire de demande en ligne et l'envoie par voie électronique. Il reçoit immédiatement sa Carte de l’adhérent Blue Miles+Bonus par e-mail, ainsi qu’un Numéro de compte et un Mot de passe.
4. Chaque Numéro de compte est unique et les informations qu'il fournit sont le seul indicateur du statut de chaque Adhérent du Programme. Il prévaut sur toute autre information pouvant apparaître sur la carte, y compris sa date d'expiration. Le Numéro de compte, le Mot de passe et la carte Miles+Bonus permettent à l’Adhérent de cumuler et d'échanger des Miles.
5. Il est précisé que, si l’Adhérent n'a pas terminé son inscription, il ne pourra pas échanger de Miles, acheter des Miles de reclassement, transférer des Miles échangeables, faire don de Miles échangeables à des ONG ou créer un compte Together.
6. Les Adhérents Miles+Bonus qui n’ont pas enregistré au moins 1 vol avec AEGEAN, Olympic Air ou Star Alliance sur leur compte Miles+Bonus et qui ne sont pas titulaires d’une carte AEGEAN Bonus Visa ou Aegean Mastercard, ne pourront pas échanger de miles auprès des partenaires non aériens ni transférer de Miles à d’autres Adhérents.
7. Pour toute inscription achevée, un profil de membre est créé, comportant les champs suivants, renseignés : Civilité, prénom, nom, date de naissance, adresse e-mail, nationalité, numéro de téléphone, langue de communication, adresse, pays et code postal ou boîte postale.
8. En envoyant par e-mail sa demande dûment remplie, l’Adhérent accepte pleinement et sans condition les présentes Conditions générales, ainsi que l'Avis de confidentialité de la Société, qui fait partie intégrante des présentes Conditions. Si la loi l'exige, nous pouvons solliciter votre consentement ultérieurement, de la manière et par les canaux de communication spécifiés dans l'Avis de confidentialité de la Société.
9. Lors du processus d'inscription au Programme, les Adhérents sont tenus de fournir leur nom complet exact en lettres latines, tel qu'il apparaît sur un document d'identification (carte d'identité ou passeport).
10. AEGEAN peut, à sa seule discrétion, accepter ou rejeter toute demande de participation.
11. Chaque Adhérent ne peut être titulaire que d'un seul Compte personnel (le « Compte »), sur lequel les Miles gagnés seront crédités. Si l’Adhérent est titulaire de deux ou de plusieurs Comptes, ils seront tous annulés ainsi que tous les Miles cumulés sur ces Comptes, et seul le Compte créé en premier (le plus ancien) sera conservé.
12. Les nouveaux Adhérents ont le droit d'enregistrer rétroactivement des Miles sur leur Compte, correspondant aux vols effectués jusqu'à douze (12) mois avant leur inscription, à condition d’envoyer les documents requis (cartes d'embarquement, reçus de billets) à Miles+Bonus.
13. Les Adhérents souhaitant mettre fin à leur participation au Programme doivent déclarer leur intention par écrit. Après traitement de la demande, le Compte et les Miles seront automatiquement annulés.
14. Le Compte et les Miles seront automatiquement annulés en cas de décès de l’Adhérent.

1. Only individuals aged between 18 and 25 are entitled to participate in genAIRation AEGEAN. It is clarified that legal entities of any form, companies of any kind, and sole proprietorships are not entitled to participate. Due to the strict age limit for participation in genAIRation AEGEAN, it is necessary to submit a participant's ID card or passport in order for AEGEAN to be able to identify the participant's details.
2. The entry of your details to participate in genAIRation AEGEAN automatically means that you provide your consent to the collection, retention and processing of your personal data.
3. It is clarified that any individual wishing to register in genAIRation AEGEAN, will automatically and simultaneously register for the Miles+Bonus program by accepting the Terms & Conditions of the Program.
4. Complete Registration means the Registration when in the member's Profile the following fields are properly filled in: Title, Name, Surname, Date of Birth, Email Address, Nationality, Telephone, Language of communication, Address, Country and Postal Code or PO Box.
5. Members aged 18-25 already registered in the Miles+Bonus Program will join directly genAIRation AEGEAN starting from 26/07/2022 (when the service started), up to 31/09/2022. t is clarified that already registered members in the Miles+Bonus program, upon reaching the age of 18, according to the date of birth they have declared during their registration, will be automatically included in genAIRation AEGEAN.
6. It is clarified that for full access to the benefits, offers, privileges & services of genAIRation AEGEAN, Members must log in to their account on aegeanair.com/genAIRation or in AEGEAN App and upload a photo of their ID card or passport in order to enable AEGEAN to identify the name, surname and age of Members in relation to what has been declared by the Members upon their registration. Members' data are kept safe, cannot be disclosed to third parties in any way for a period of three months and are then erased.
7. Members with complete registration automatically begin to enjoy the following special benefits, which are only available once users have completed their registration.
   
   A. 15% discount on ticket prices:
   
   • Tickets can only be booked online by members with complete registration that have logged in and only through aegeanair.com/genAIRation.
   • Booking is available only to members. Members can make a booking for up to 9 people in total, including themselves, provided that all individuals included in the booking are also registered members of the genAIRation AEGEAN program with verified details. The discount applies to the ticket fare and fuel surcharge charges and does not apply to taxes. The fare and fuel surcharge charges, as shown in the booking system via aegeanair.com/genAIRation during the booking process, are already reduced by 15%.
   Ticket changes are allowed according to the regulations of the respective fare. The 15% discount on ticket prices applies to all network flights operated by AEGEAN and Olympic Air in Greece and abroad and can be combined with any other AEGEAN offer. The 15% discount is only valid for bookings through aegeanair.com/genAIRation. Through genAIRation AEGEAN, members can only travel in the Economy Class fare category with a Light, Flex or Comfort Flex fare.
   •The promotional code is valid for bookings that include only domestic and/or international flights operated exclusively by the AEGEAN and Olympic Air network. All codeshare flights and flights not operated by AEGEAN and Olympic Air aircrafts are excluded.
   • The check-in process can only be completed through the AEGEAN website (aegeanair.com).
   
   
   B. The Voucher Number is the discount code that can be used for free extra baggage up to 23kg. Extra baggage is any bag exceeding the free checked baggage allowance corresponding to each fare. The promotional code is valid for bookings that include only domestic and/or international flights operated exclusively by the AEGEAN and Olympic Air network. All codeshare flights and flights not operated by AEGEAN and Olympic Air aircrafts are excluded. The discount code is valid exclusively for bookings made via aegeanair.com, olympicair.com and the AEGEAN app. The promotional code is valid for bookings and travel until the date that is stated on the coupon. The offer for free baggage will be used solely by using the discount code, provided members enter the discount code either in the special field "Discount code" shown on the booking form, or through the "My Booking" page. It is not possible to use the discount code when redeeming miles to purchase a redemption ticket. The discount code is only valid when the transaction is in Euro (€). The use of the discount code is valid only for the registered member of genAIRation AEGEAN. Only one discount code can be used each time for each booking. The discount code is not exchangeable for money.
   
   C. The Voucher Number is the discount code that can be used for 50% discount for your pet's transport. The promotional code is valid for bookings that include only domestic and/or international flights operated exclusively by the AEGEAN and Olympic Air network. All codeshare flights and flights not operated by AEGEAN and Olympic Air aircrafts are excluded. The promotional code is valid for bookings and travel until the date that is stated on the coupon. The discount code is only valid when your pet meets all the conditions set by Aegean. For more information please visit https://en.aegeanair.com/travel-information/special-assistance/traveling-with-pet/. The offer of 50% discount on the transport of your pet can only be used by using the discount code, provided that the member enters the discount code in the special "Discount code" field that appears on the booking form. The additional service of travelling with your pet must be selected during the booking in order for the discount to apply. It is not possible to use the discount code when redeeming miles to purchase a redemption ticket. The discount code can also be used through the My Booking section, provided that cardholders fill in the booking number (pnr) and their surname. The discount code is only valid when the transaction is in Euro (€). The use of the discount code only applies to the registered member of genAIRation AEGEAN. Only one discount code can be used each time for each booking. The discount code is not exchangeable for money.
   
   
8. It is clarified that Members who do not have uploaded validation document will not be able to access the benefits, offers, privileges & services of genAIRation AEGEAN. Identification document might be asked for validation.
9. Information such as the name and age of the members cannot be changed through their account, any modification is possible by phone at +30 2106261000 or through social media.
10. Participation in the genAIRation AEGEAN Program is strictly personal and may not be transferred or assigned by Members to third parties. It is clarified that in cases where a re-registration of a member is identified — one who has already benefited from the privileges and gifts of the program — within a period that would otherwise justify the creation of a new account based on age criteria, the new subsequent account may be cancelled, as such practice constitutes a violation of the program’s terms of participation.
11. On the date when genAIRation AEGEAN Members turn 26, they automatically cease to enjoy the benefits of genAIRation AEGEAN and will automatically exit the program and continue to benefit from the privileges of Miles+Bonus.
12. Please note that registration is only done online through aegeanair.com/genAIRation and AEGEAN App. Members automatically receive via email the confirmation of registration in genAIRation and the confirmation of registration in the Miles+Bonus program.
13. AEGEAN may accept or reject any application for participation at its own discretion.
14. The benefits described in 7B and 7C are provided in the form of a voucher in the genAIRation account of each Member and are renewed according to the date of their initial registration for as long as the Member meets the age criteria of genAIRation AEGEAN.
    Note that if a member, with a verified ID, reaches the age of 26 and has active genAIRation coupons, they will remain active until the stated date on the coupon, and the member will be able to find them in the 'My Coupons' section on the Miles+Bonus page.
15. In the profile of each registered member there is a special section called "My ❤ destination". Members select a solely a specific AEGEAN or Olympic Air network destination. Members may change the destination they have stated as a favourite, 12 months after their initial selection. With each flight from/to this destination, 50% additional redemption miles are offered, on top of the miles the member is already entitled to. For the offer of 50% extra miles to be valid, members must first have made 2 flights from/to the selected destination through the genAIRation AEGEAN page. This means that the 50% extra miles will be given from the third flight onwards. If members do not change their favourite destination, then they continue to enjoy the extra miles. If they change their favourite destination, then the extra miles will be given from the third flight from/to that destination onwards.
    It should be noted that from 22/12/2022 to 16/01/2024, the additional miles were added after the 3rd flight only to the declared favorite destination, whereas from 17/01/2024 onwards, the additional miles are added for flights either to or from the favorite destination.

1. MILES+BONUS comprend trois (3) niveaux de cartes : BLUE, SILVER et GOLD, en fonction des Miles de Reclassement accumulés sur son Compte par l’Adhérent dans une période prédéfinie dans chaque cas.
2. Le nombre de Miles de Reclassement requis pour chaque type de carte, ainsi que les privilèges dont jouissent les Adhérents de chaque niveau du Plan, sont susceptibles d’être modifiés à tout moment par AEGEAN, sans préavis.
3. La carte est personnelle, ne peut être transférée ou cédée et porte le nom de l’Adhérent-bénéficiaire du Plan. La carte demeure la propriété d’AEGEAN qui se réserve le droit de la retirer ou de l’annuler et/ou de la remplacer par une carte du même niveau ou d’un niveau différent. La Carte n’est pas une carte de crédit et ne peut être utilisée comme document d’identification au contrôle des billets.
4. En cas de perte, de vol ou de destruction de la Carte, l’Adhérent est tenu de prévenir Aegean immédiatement, en appelant au 801 11 20000 ou en se rendant sur le site www.aegeanair.com pour remplir en ligne la notification de perte de la carte.
5. Les Cartes d’Adhérents et les Mots de passe qui y sont associés ne seront jamais annulés tant que l’Adhérent restera en possession de la carte de transactions Aegean Bonus Visa et Aegean Visa Chypre.
6. Nous souhaitons préciser que seuls les Adhérents Silver et Gold reçoivent une carte en plastique. Si l’Adhérent n’achève pas son inscription, la carte ne lui sera pas envoyée.
7. Il est précisé que les vols pour lesquels le Membre ne gagne pas de miles ne sont pas comptabilisés pour accéder au statut supérieur ou conserver son statut.
8. Il est précisé que la date du passage au niveau Argent ou Or est calculée comme suit :
   (a) lorsque les miles de palier sont automatiquement crédités par le système et que le changement de niveau se produit sur la base de ces miles, alors la date du changement de niveau est calculée en fonction de la date du vol, alors que,
   (b) lorsque les miles de palier sont crédités via le formulaire en ligne « Réclamation des miles manquants » et que le changement de niveau se produit sur la base de ces miles, la date du changement de niveau est calculée en fonction de la date d'enregistrement du vol

A. Niveau BLUE :

L’Adhérent Blue doit utiliser sa carte numérique afin de faire usage des privilèges qui lui accorde le Plan car, en effet, il ne recevra pas de carte en plastique. L’Adhérent a accès à sa carte numérique via aegeanair.com ou via les applications d’Aegean.

L’Adhérent Blue qui a accumulé 12.000 miles de Reclassement, incluant au moins deux (2) vols avec Aegean et/ou Olympic Air, ou* 35.000 Miles de Reclassement indépendamment de la compagnie aérienne partenaire, dans une période de douze (12) mois consécutifs à compter de la date à laquelle il est devenu Adhérent Blue du Plan, sera reclassé au niveau Silver et recevra la Carte Silver.

*Le nombre de miles requis pour les membres qui ne parviendront pas à atteindre au moins la valeur de 2 vols avec AEGEAN et/ou Olympic Air jusqu'au 31.05.23, est de 24,000.

Il convient de noter que : (a) si l’Adhérent Blue n’accumule pas le nombre de Miles requis en vue du Reclassement au niveau Silver sur une période de 12 mois à compter de la date du premier vol enregistré, les Miles de Reclassement accumulés ne seront pas supprimés automatiquement ; ils le seront successivement, au fur et à mesure qu’une période d’un (1) an est complétée à compter de la date de chaque vol effectué au cours de la période de douze mois. (b) La période de douze mois d’accumulation des 12.000 Miles initiaux commence à partir de la date du premier vol dûment enregistré pour accumuler des Miles (Miles valides). (c) pour les titulaires des cartes de transactions Aegean Bonus Visa et Aegean Mastercard, seuls les premiers miles de bienvenue acquis avec l’inscription au Plan seront également comptabilisés comme Miles de Reclassement.

Β. Niveau SILVER :

L’Adhérent Silver doit accumuler 8.000 miles de Reclassement, incluant au moins deux (2) vols avec Aegean et/ou Olympic Air, ou* 35.000 Miles de Reclassement, indépendamment de la compagnie aérienne partenaire, dans une période de douze (12) mois consécutifs à compter de la date à laquelle il est devenu Adhérent Silver du Plan, afin que le niveau de sa Carte soit automatiquement renouvelé pour un (1) an. Si l’Adhérent Silver n’arrive pas à accumuler les Miles précités dans le délai indiqué, il passera au niveau Blue.

* The required number of miles for members who their tier expires up until 31.05.2023 and will not manage to reach at least 2 flights with AEGEAN and/or Olympic Air up until 31.05.23, was 16,000.

L’Adhérent Silver qui a accumulé 24.000 miles de Reclassement, incluant au moins quatre (4) vols avec Aegean et/ou Olympic Air, ou* 70.000 Miles de Reclassement indépendamment de la compagnie aérienne partenaire, dans une période de douze (12) mois consécutifs à compter de la date à laquelle il est devenu Adhérent Silver du Plan, sera reclassé au niveau Gold et recevra la Carte Gold.

* Le nombre de miles requis pour les membres qui ne parviendront pas à atteindre au moins la valeur de 4 vols avec AEGEAN et/ou Olympic Air jusqu'au 31.05.23, est de 48,000.

C. GOLD Card:

L’Adhérent Gold doit accumuler 12.000 miles de Reclassement, incluant au moins quatre (4) vols avec Aegean et/ou Olympic Air, ou* 70.000 Miles de Reclassement, indépendamment de la compagnie aérienne partenaire, dans une période de douze (12) mois consécutifs à compter de la date à laquelle il est devenu Adhérent Gold du Plan, afin que le niveau de sa Carte soit automatiquement renouvelé pour un (1) an. Si l’Adhérent Gold n’arrive pas à accumuler les Miles précités dans le délai indiqué, il passera au niveau Silver.

* The required number of miles for members who their tier expires up until 31.05.2023 and will not manage to reach at least 4 flights with AEGEAN and/or Olympic Air up until 31.05.23, was 24,000.

Il existe deux catégories de Miles :

A. Les Miles de Reclassement (Tier Miles) : Les Miles de Reclassement définissent le niveau du Plan auquel appartient l’Adhérent. Il s’agit donc de Miles accumulés au fur et à mesure par chaque Adhérent, au cours de diverses activités, afin d’obtenir la carte Blue, la carte Silver et, ensuite, la carte Gold.

Les Miles de Reclassement sont accumulés par le biais de vols opérés par Aegean, Olympic Air et les sociétés membres de Star Alliance. Leur durée de validité est de 12 mois.

1. Ne sont éligibles au maintien de niveau que les Adhérents Miles+Bonus actifs du niveau Silver ou Gold. 
2. Sont éligibles au maintien de niveau la mère ou le père de l’enfant. Il ne peut y avoir qu’un seul parent-Adhérent dont le niveau sera maintenu, pour un enfant, à tout moment. 
3. Les adhérents peuvent introduire une demande une fois par enfant, dès que l’enfant est né et jusqu’à ce qu’il ait atteigne l’âge d’un an. 
4. Nous précisons que les miles de reclassement ajoutés au compte de l’adhérent dans le but de maintenir le niveau ne comptent pas pour des reclassements de niveau. 
5. Nous précisons qu’une fois approuvé, le maintien de niveau ne peut pas être modifié ou annulé. 
6. Nous précisons que les adhérents éligibles peuvent toujours jouir des avantages liés à leur niveau durant la période de maintien de niveau. 
7. L’avantage du maintien du niveau Miles+Bonus est personnel aux adhérents qui le reçoivent et n’est transférable pour aucune raison. 
8. Les adhérents dont le maintien de niveau est approuvé peuvent continuer à gagner et échanger des miles. 
9. Les adhérents éligibles doivent fournir les documents suivants : 
   - La Mère : Certificat de naissance
   - Le Père : Certificat de naissance, congé de paternité d’au moins 3 mois qui doit avoir commencé avant la date d'expiration du maintien de leur niveau
10. Nous précisons que, pour des raisons de sécurité, les documents seront détruits une fois traités. 
11. Le maintien de niveau Miles+Bonus est un avantage offert à la discrétion d’Aegean qui se réserve le droit de rejeter une demande ou de modifier l’offre de maintien de niveau Miles+Bonus à tout moment, à sa discrétion. 
12. AEGEAN se réserve le droit d’annuler ou de modifier, à sa propre discrétion, à tout moment et sans préavis, les termes et conditions concernant l’avantage, tels qu’ils sont exposés au présent document. Les nouveaux termes et conditions sont applicables dès leur publication. 
13. La demande de l’avantage implique l’acceptation sans réserves des termes et conditions par l’Adhérent.
    
     

1. Achat de Miles de Reclassement

1. Les miles Niveau ne peuvent être achetés que par les Adhérents Miles+Bonus actifs.
2. Les Adhérents Blue peuvent acheter jusqu’à 1 000 miles Niveau par période de 12 mois, à compter de leur date d’inscription.
3. Les Adhérents Silver peuvent acheter jusqu’à 2 000 miles Niveau au cours de l’année (douze mois consécutifs depuis le dernier passage au niveau supérieur/maintien), tandis que les Adhérents Gold peuvent en acheter 3 000.
4. L’achat de miles de reclassement concerne l’avenir et ne peut pas avoir d’effet rétroactif.
5. Tier miles can be purchased by a Visa or Mastercard credit/debit card. Purchase is not supported by other forms of payment, such as PayPal, American Express.
6. L’achat de miles de reclassement ne peut être annulé, une fois réalisé. Ainsi, la transaction n'est pas remboursable.
7. Les miles Niveau sont mis en vente par lots de cinq cent (500) au prix de 50,00 € par lot.
8. Les miles de reclassement sont crédités au compte de l’Adhérent dès que la transaction est complétée.
9. Les miles de reclassement peuvent être achetés uniquement en ligne, sur le site www.aegean.com, une fois que l'Adhérent se connecte à Miles+Bonus à l’aide de ses informations d’identification.
10. L’achat de miles de reclassement est strictement personnel et ne peut pas être transféré ni cédé par l’Adhérent à quelque tierce partie.
11. Les miles de reclassement achetés sont soumis aux termes et conditions en vigueur les concernant, tels que stipulés au plan Miles+Bonus.
12. Il est précisé que des documents supplémentaires peuvent être demandés une fois le paiement effectué.

1. Les miles échangeables peuvent être achetés par tous les Adhérents Miles+Bonus actifs, indépendamment du niveau de ceux-ci.
2. Les Adhérents peuvent acheter jusqu’à 50 000 miles échangeables au cours de l’année d’adhésion (douze mois consécutifs depuis leur inscription ou le dernier passage au niveau supérieur / maintien). It is clarified that Members that haven’t registered at least one flight on their Miles+Bonus account, are eligible to purchase up to 30.000 Award miles.
3. Award miles can be purchased by a Visa or Mastercard credit/debit card. Purchase is not supported by other forms of payment, such as PayPal, American Express.
4. L’achat de miles échangeables ne peut être annulé, une fois réalisé. Ainsi, la transaction n'est pas remboursable.
5. Les miles échangeables sont mis en vente par tranches de cinq cent (1 000) au prix de 25,00 € par tranche.
6. Les miles échangeables sont crédités au compte de l’Adhérent dès que la transaction est complétée.
7. Les miles échangeables peuvent être achetés uniquement en ligne, sur le site www.aegean.com, une fois que l'Adhérent se connecte à Miles+Bonus à l’aide de ses informations d’identification.
8. Les miles échangeables achetés sont soumis aux termes et conditions en vigueur les concernant, tels que stipulés au plan Miles+Bonus.
9. Il est précisé que des documents supplémentaires peuvent être demandés une fois le paiement effectué.

1. Ont le droit d’acheter des Miles échangeables pour les offrir en cadeau tous les adhérents actifs du plan Miles+Bonus, indépendamment du niveau.
2. Les Adhérents peuvent acheter, pour offrir en cadeau – au total – jusqu’à 50 000 Miles échangeables dans un délai de douze (12) mois à compter de la date du premier achat valide de Miles échangeables à offrir en cadeau effectué depuis leur Compte.
3. Les Adhérents ont la possibilité de recevoir en cadeau – au total – jusqu’à 50 000 Miles échangeables dans un délai de douze (12) mois à compter de la date du premier enregistrement valide de Miles échangeables en cadeau sur leur Compte.
4. Award miles as a gift can be purchased by a Visa or Mastercard credit/debit card. Purchase is not supported by other forms of payment, such as PayPal, American Express.
5. L’achat de Miles échangeables à offrir en cadeau ne peut pas être annulé une fois achevé. Partant, le montant de la transaction n’est pas remboursé.
6. Les Miles échangeables à offrir en cadeau sont vendus par tranches de 1 000 dont le coût d’achat est fixé à 25,00 €.
7. Les Miles échangeables acquis pour offrir en cadeau sont crédités sur le Compte de l’Adhérent dès que la transaction est achevée.
8. Les Miles échangeables acquis pour offrir en cadeau sont soumis aux termes et conditions en matière de Miles échangeables, tels que stipulés au plan Miles+Bonus.
9. L’achat de Miles échangeables pour offrir en cadeau peut être effectué uniquement en ligne, sur www.aegeanair.com, une fois que l’Adhérent est connecté à Miles+Bonus à l’aide de ses codes d’accès personnels.
10. Il est précisé que des documents supplémentaires peuvent être demandés une fois le paiement effectué.
    
    

1. Miles+Bonus Members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles + Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles transfer service. 
2. Members are eligible to transfer – cumulatively – from 1,000 up to 50,000 (in sets of 1,000) Award Miles within a period of 12 consecutive months from the date of their first-ever valid transfer of Award Miles that took place from their Account.
3. Members are eligible to receive – cumulatively – up to 50,000 Award Miles within a period of 12 consecutive months from the first-ever date that transferred miles were validly entried in their Account.
4. The transport of Award Miles cannot be canceled after completion, thus the transaction value is non-refundable.
5. The transaction fee for transfer Award Miles is set at 15.00€ per transaction.
6. The transaction fee for transfer award miles can be paid by a Visa or Mastercard credit/debit card. Purchase is not supported by other forms of payment, such as PayPal, American Express.
7. Award Miles transfered, are credited to the recipients’ Member Account immediately after the completion of the transaction.
8. The transfer of Award Miles is subject to the terms and conditions of Award Miles as those are referred to the Miles+Bonus program.
9. The transfer of Award Miles can only take place online, through www.aegeanair.com, after the Member logs in to Miles+Bonus using his/her personal credentials.
10. It is clarified that additional documentation may be requested upon payment completion.

1. Ont le droit d’effectuer un don de Miles échangeables tous les adhérents actifs du plan Miles+Bonus, indépendamment du niveau.
2. Les Adhérents peuvent effectuer un don – au total – de 1 00 à 50 000 Miles échangeables dans un délai de douze (12) mois à compter de la date du premier dont valide de Miles échangeables effectué depuis leur Compte.
3. Le don de Miles échangeables ne peut pas être annulé une fois achevé. Partant, le montant de la transaction n’est pas remboursé.
4. Le don de Miles échangeables est effectué gratuitement, par tranches de 1 00 Miles.
5. The Award Miles that will be collected for each NGO at the end of each calendar year, will be converted into euros, at a ratio of 1 award mile = 0.004€ and will be deposited in the account of each organization.
6. Le don de Miles échangeables peut être effectué uniquement en ligne, sur www.aegeanair.com, une fois que l’Adhérent est connecté à Miles+Bonus à l’aide de ses codes d’accès personnels.
7. Les Organisations susceptibles de recevoir des Miles échangeables issus de dons sont indiquées de façon détaillée sur www.aegeanair.com
   
   
   

1. Seuls les membres Miles+Bonus actifs qui ont enregistré au moins 1 vol avec AEGEAN, Olympic Air ou Star Alliance sur leur compte Miles+Bonus ou qui sont titulaires d'une carte Aegean Bonus Visa/Aegean Mastercard peuvent créer un compte Together, à condition d'avoir terminé leur inscription. Le compte Together ne peut être activé qu'en ligne, via le site officiel d'AEGEAN ou via l'application Aegean et uniquement après que le Membre se soit connecté à son compte personnel Miles+Bonus. Le Membre qui active le compte Together est automatiquement nommé Chef du compte Together.
2. Il convient de préciser que tant que le Membre n'a pas finalisé son inscription, il ne peut pas activer de compte Together.
3. Si le Chef n'a ajouté aucun membre dans les 6 mois suivant la création/l'activation du compte Together, le compte Together est annulé et tous les miles échangeables gagnés sont transférés sur le compte Miles+Bonus personnel du Chef.
4. Un compte Together peut être composé de 2 à 6 membres.
5. Le Chef et tous les membres du compte Together relevant de la catégorie de relation « Père », « Mère », « Conjoint » et « Compagnon » doivent être âgés d'au moins 18 ans; tous les autres membres, relevant de la catégorie de relation « Ami », « Enfant », « Frère » et « Sœur » doivent être âgés de 2 ans et plus.
6. Lorsque le Chef ajoute au moins un enfant âgé de 2 à 18 ans (qui a enregistré au moins un vol avec les compagnies partenaires AEGEAN, Olympic Air ou Star Alliance) dans le compte Together, le compte est automatiquement converti en Together ForFamilies, offrant des avantages supplémentaires. Des informations détaillées sur ces avantages sont disponibles ici. Les avantages sont octroyés par compte et non par enfant et sont renouvelés annuellement tant que le compte Together ForFamilies comprend un compte actif d'enfant âgé de 2 à 18 ans.
7. Le Chef doit inviter les membres qu'il souhaite inclure dans le compte Together par message électronique. Les membres invités doivent être des membres Miles+Bonus actifs, ils ne doivent pas faire partie d’un autre compte Together et ne pas s’être désabonnés ou avoir été supprimés d'un compte Together depuis moins de six (6) mois ; ils doivent également disposer d'un compte e-mail valide, enregistré dans leur profil. Il est précisé que les membres invités se réservent le droit d'accepter ou de refuser leur invitation dans un délai de 10 jours. Une fois ce délai écoulé, l'invitation expire et le Chef peut renvoyer l'invitation au même membre ou à tout autre membre.
8. Les dispositions suivantes s'appliquent aux passagers âgés de 2 à 18 ans qui souhaitent accéder à un compte Together : Les membres âgés de 12 ans ou moins ne disposant pas d'une adresse e-mail peuvent être automatiquement inclus dans le compte Together par le Chef, qui peut inscrire au programme Miles+Bonus, via son compte personnel, un membre âgé de 12 ans ou moins, sans renseigner d'adresse e-mail. Pour les passagers âgés de 12 à 18 ans, l'utilisation d'une adresse e-mail est recommandée afin qu'ils puissent créer un mot de passe via https://el.aegeanair.com/member/forgot-password/ et se connecter à leur propre compte.
9. Lorsque le Chef se connecte à son compte Miles+Bonus grâce à ses identifiants personnels, il a accès au compte de l'enfant jusqu'à ce que celui-ci atteigne l'âge de 18 ans.
10. Dès qu'un Membre accepte l'invitation à rejoindre un compte Together, la totalité des Miles échangeables collectés sur son compte personnel Miles+Bonus sont transférés sur le compte Together. Si le Membre n'a pas encore enregistré de vol auprès des compagnies partenaires AEGEAN, Olympic Air ou Star Alliance ou s'il n'est pas titulaire d'une carte Aegean Bonus Visa/Aegean Mastercard avec inscription complète, ses Miles échangeables demeureront sur son compte personnel jusqu'à ce qu'il enregistre un vol. Il est précisé que la totalité de ses Miles échangeables seront transférés sur le compte Together uniquement aussi longtemps que le Membre est un membre actif du compte Together.
11. Le Chef a la responsabilité exclusive de l'administration du compte Together. Le Chef peut effectuer ces modifications en se connectant à son compte personnel Miles+Bonus.
12. Les membres ajoutés à un compte Together ne peuvent pas être supprimés moins de 12 mois à compter de la date de leur ajout.
13. Les membres supprimés d’un compte Together ne pourront pas créer ou participer à un compte Together pendant une période de six (6) mois à compter de la date à laquelle ils se sont retirés du compte (opt-out) ou en ont été supprimés. Il est précisé qu'un Membre peut quitter le compte soit depuis son compte Miles+Bonus, soit être retiré de la liste des membres via le compte Miles+Bonus du Chef.
14. Les membres supprimés d'un compte Together doivent avoir enregistré une adresse e-mail sur leur compte personnel.
15. Si le Chef se retire d’un compte Together, il ne pourra pas créer ou participer à un compte Together pendant une période de six (6) mois à compter de la date à laquelle il s’est retiré du compte ou en a été supprimé.
16. Il est précisé qu'un compte Together ne peut pas être annulé moins de 12 mois à compter du jour de sa création. Par ailleurs, l'annulation n'est possible que si tous les membres ont enregistré une adresse e-mail sur leur compte personnel.
17. Le Chef a la responsabilité exclusive de l'administration du compte Together. Le Chef se réserve le droit de donner aux membres qu'il souhaite l’accès au compte Together afin qu'ils puissent en visualiser les opérations de cumul et d'échange et pour échanger ou transférer des Miles échangeables, ou en faire don à une ONG.
18. Si un Membre Together est supprimé du compte Together ou quitte ce compte, il récupère ses miles, en fonction de sa contribution au cumul de miles sur le compte Together. . Par exemple : Un compte Together comprend 4 membres et un vol enregistré, chaque membre ayant transféré 2 000 miles échangeables. Nous avons donc 8 000 miles échangeables sur le compte Together avec une contribution au cumul de 25 % pour chaque membre. Un membre quitte le compte qui, à ce moment-là, dispose de 7 000 miles échangeables, suite à un échange de miles. Dans ce cas, 1 750 miles échangeables seront transférés sur le compte de ce membre.
19. En cas de décès du Chef, le compte Together et les Miles échangeables correspondant à la contribution au cumul du Chef sont automatiquement annulés.
20. Si le Chef souhaite se retirer du compte Together, le compte Together concerné est annulé et les miles échangeables disponibles sont transférés sur le compte de chaque Membre en fonction de sa contribution au cumul, comme décrit au paragraphe 18.
21. AEGEAN se réserve le droit de rejeter toute demande de compte Together si elle n'est pas compatible avec les Conditions générales.
22. Si un Membre ne respecte pas l'une des Conditions Miles+Bonus, AEGEAN se réserve le droit d'annuler un compte Together et les miles correspondants sans préavis.
23. AEGEAN se réserve le droit d'annuler ou de modifier à sa discrétion, à tout moment et sans préavis, les Conditions générales du Programme, telles qu'elles sont mentionnées dans le présent document. Les nouvelles Conditions générales s'appliquent dès leur publication.
24. AEGEAN se réserve le droit, à sa seule discrétion, de résilier ou d'annuler le service Together à tout moment sans aucune autre obligation envers les membres Together. Il en va de même en cas d'annulation du Programme en raison de la dissolution, la liquidation, la faillite, l'acquisition ou la fusion de la société ou de toute circonstance similaire. En cas de résiliation ou d'annulation du Programme par AEGEAN, le compte Together et les miles correspondants sont automatiquement annulés.
25. Il est précisé que les modifications s'appliqueront également aux membres qui auront créé un compte jusqu'au 16 mai 2023. Les comptes Together qui comprenaient au moins un enfant - âgé de 2 à 18 ans - avec un vol enregistré sur le compte personnel de l'enfant jusqu'au 16 mai 2023, seront convertis en comptes Together ForFamilies et les avantages correspondants de Together ForFamilies seront ajoutés sur le compte personnel Miles+Bonus du Chef. De plus, à partir du 17 mai 2023, les membres de comptes Together qui n'avaient pas de vol enregistré jusqu'au 16 mai 2023, cesseront de transférer des miles échangeables sur le compte Together jusqu'à ce qu'ils enregistrent un vol.
26. La participation d'un Membre au Programme implique l'acceptation sans réserve des Conditions générales.
27. Les miles utilisés pour effectuer une transaction ne peuvent pas être recrédités sur le compte Together une fois que celui-ci a été désactivé ou annulé.

Cumul de Miles Together

1. Les miles pouvant être accumulés sur le compte Together sont les Miles échangeables. Les Miles échangeables de tous les membres Together sont accumulés sur le compte Together. Chaque Membre Together peut accumuler des Miles de surclassement sur son compte personnel Miles+Bonus afin de pouvoir prétendre au niveau supérieur. Par exemple : Un membre Together vole d'Athènes à Thessalonique en classe de réservation W. Les miles gagnés seront :
   • 500 miles de surclassement sur son compte personnel Miles+Bonus
   • 500 miles échangeables sur le compte Together


2. Une des conditions, nécessaire à l’ajout de miles au compte Together, est que le Membre ait au moins un vol enregistré auprès des compagnies partenaires AEGEAN, Olympic Air ou Star Alliance ou qu'il soit titulaire d'une carte Aegean Bonus Visa/Aegean Mastercard avec inscription complète.
3. Un Membre Together est tenu d'indiquer son identifiant Miles+Bonus personnel lors de la réservation du billet, ainsi que de présenter son identifiant Miles+Bonus personnel au comptoir d'enregistrement.
4. Un Membre Together est tenu d'indiquer et de présenter son identifiant personnel Miles+Bonus lors de toute transaction avec les partenaires de Miles+Bonus.
5. Un Membre Together est tenu de conserver ses cartes d'embarquement ou ses billets jusqu'à ce que les miles correspondants apparaissent à la fois sur son Compte personnel et sur son Compte Together.

Les adhérents peuvent utiliser leurs Miles échangeables pour acheter certains services supplémentaires spécifiques, tels que : a) bagage supplémentaire, b) transport d’animaux de compagnie, c) équipement sportif, d) service d’accès prioritaire Fast Track, e) choix de siège, de la manière suivante :

1. 1. Les adhérents peuvent échanger leurs Miles échangeables pour acheter les services supplémentaires susmentionnés sur tous les vols opérés par AEGEAN et Olympic Air, à condition que leur billet comprenne exclusivement des vols relevant du réseau AEGEAN et Olympic Air. L’échange de Miles via le service Miles+Cash n’est pas disponible pour les vols en partage de code opérés par d’autres compagnies aériennes.
2. L’échange de Miles via le service Miles+Cash contre des services supplémentaires est disponible exclusivement dans la rubrique « Ma réservation » (uniquement via aegeanair.com et l’application Aegean). Il est précisé que l’échange de Miles contre des services supplémentaires via les canaux en ligne ne peut être effectué que par le titulaire du compte Miles+Bonus, à condition que celui-ci figure parmi les passagers de la réservation. Les adhérents peuvent échanger leurs Miles échangeables contre un maximum de 9 services supplémentaires par réservation.
3. Vous pouvez échanger vos miles contre un service supplémentaire en suivant les étapes ci-dessous :
   
   Connectez-vous à Miles+Bonus.
   Accédez à la rubrique « Ma réservation ».
   Sélectionnez « GÉRER MA RÉSERVATION » pour la réservation souhaitée.
   Choisissez le service supplémentaire souhaité et, à l’étape du paiement, sélectionnez le nombre de miles que vous souhaitez échanger.
   
   Si vous n’avez pas ajouté votre numéro d’adhérent Miles+Bonus à votre réservation :
   
   Accédez à « Ma réservation » depuis la page d’accueil de aegeanair.com.
   Saisissez votre numéro de réservation et votre nom.
   Accédez à la rubrique « Passagers », sélectionnez « Éditer les coordonnées » et ajoutez votre numéro d’adhérent Miles+Bonus dans le champ « Numéro de voyageur fréquent ».
   Choisissez le service supplémentaire souhaité et, à l’étape du paiement, sélectionnez le nombre de miles que vous souhaitez échanger.
4. L’échange de Miles contre des services supplémentaires est calculé au taux de 200 Miles échangeables pour 1 €. Il est précisé que l’échange des miles via le service Miles+Cash n’est possible que si la transaction/le paiement est effectué(e) en euros (EUR). Le service Miles+Cash n’est pas disponible en cas de conversion de devise ni si d’autres moyens de paiement sont utilisés (Paypal, Sofort, EPS, Bancontact, iDEAL, Entercash, Alipay, UnionPay).
5. Les adhérents doivent disposer d’au moins 200 Miles échangeables sur leur compte afin de pouvoir échanger des miles contre des services supplémentaires via le service Miles+Cash.
6. Les adhérents souhaitant échanger leurs Miles échangeables doivent disposer d’un compte Miles+Bonus actif.
7. Les miles sont automatiquement déduits du compte de l’adhérent immédiatement après l’achèvement du processus d’échange.
8. En cas de modification, d’annulation ou de réémission, les conditions générales applicables au service supplémentaire acheté s’appliquent. En cas de réémission d’un service supplémentaire, tout supplément éventuel ne peut être perçu qu’en euros.

MILES ACCRUAL FROM AEGEAN / OLYMPIC AIR FLIGHTS:

To earn Miles from an Aegean or Olympic Air flight in an Account, (a) the corresponding activity must be executed by the Member him/herself, (b) the flight must be operated by Aegean or Olympic Air and (c) the Member data must completely match the passenger’s.

1. The Miles are registered in the Account of the Member who actually flew (i.e. the Member must be the same person as the passenger).
2. Miles are earned and registered on a fare-basis, based to the flight date completion, in accordance with the published Mile Accrual Charts, as they appear on Aegean’s website, in the Miles+Bonus section. No Miles are registered for free or discounted tickets, award tickets, special offer tickets, barters or charter flight fares. Tickets issued with a fare not included in the existing Aegean and Olympic Air Mile Accrual Charts, do not earn Miles.
3. Members may not transfer Miles in any way or assign them to any third party, nor combine them with Miles from any other Member to jointly take advantage an offer.
4. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
5. The miles accrued from Aegean or Olympic Air flights correspond both to Award Miles, as well as to Tier Miles.
6. In the event of the Program’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
7. Each member-passenger must indicate his/her Account Number when reserving an airline ticket, and present the Card at check-in. Otherwise proper registration of the Miles will not be possible. Ticket coupons or receipts, boarding passes, and/or any other relevant documentary evidence should be retained by the Member until the Miles attributable to the Aegean or Olympic Air flights appear in his/her Account. Aegean may at its discretion determine whether the documents submitted by the Member constitute sufficient proof or not.
8. Collected Miles from a flight appear in the Account up until 72 hours after the flight event, provided that the passenger’s data fully match the Member’s (as cited in his/her Account). It is clarified that in order to gain successfully the miles that correspond to this reservation, the first and last name has to be written exactly as on the Member's government issued identification and the Miles+Bonus account. Every Member may learn the number of Miles earned through his/her Online Miles+Bonus Account Management (on the website www.aegeanair.com) or by calling Aegean’s Call Center at 801 11 20000 (from a fixed phone) or at (+30) 210 6261000 (from a mobile phone or from abroad) on a continuous basis, 24 hours a day, seven days a week.
9. In the event that earned Miles do not appear in the Account, please fill out the online request form to retroactively claim the flight’s miles (through the Online Miles+Bonus Account Management on Aegean’s website, www.aegeanair.com). Relevant itineraries / documents, i.e. boarding passes, ticket receipts, etc. should be available in case they are requested from Miles+Bonus department. Any objections relating to Miles Account transactions should be notified to Aegean within twelve (12) months from the date on which the Member claims that his/her flight activity transpired (and thus there is a mileage entitlement), otherwise they will be lost.
10. Tickets with connecting Public Service Routes flights may be issued under Go Light fare also and earn the respective amount of miles.

MILES REDEMPTION ON AEGEAN / OLYMPIC AIR FLIGHTS:

1. Members must have collected an adequate number of Award Miles in order to exchange them for a redemption award against an airline ticket (hereinafter "Ticket"), in accordance with the applicable Mile Redemption Charts, as published on the official Aegean website, specifically in the Miles+Bonus section.
2. To redeem miles against an Aegean and Olympic Air flight, the Member should proceed online through the Miles+Bonus Account (on Aegean’s website, www.aegeanair.com, in the Miles+Bonus section). Alternatively the member may contact Aegean’s Call Center at 801 11 20000 (from a fixed phone) or at (+30) 210 6261000 (from a mobile phone or from abroad) on a continuous basis, 24 hours a day, seven days a week. Tickets cannot be issued by Travel Agencies. Any miles redemption concerns the ticket fare. Taxes, airport duties, insurance surcharges, as well as any additional charge or fee (all together hereinafter "Charges") imposed by any Public Authority,  are payable by the Member and are due upon issuing the Ticket. Redemption tickets issued through the AEGEAN Call Center are subject to service fees amounting to 23 Euros. It is clarified that miles redemption can only be performed by the beneficial owner of the Miles+Bonus account with the full responsibility of the beneficiary for the use of the data and the unique codes. For this purpose, during the redemption process, identification data of the beneficiary are requested, which are declared with full responsibility by the beneficiary.
3. The Ticket is issued simultaneously with the reservation, and the corresponding Award Miles are automatically deducted from the Member’s Account. 
4. Tickets issued by redeeming Miles are subject to award seat availability. Aegean may limit or exclude the availability of seats exchangeable with Miles for a particular flight and/or per periods, and/or per destinations. General seat availability does not necessarily imply that an award Ticket will be provided by redeeming Miles in accordance with the Program.
5. Τhe Member may issue an award ticket for himself or any other 3rd party indicated.
6. It is clarified that redemption tickets for unaccompanied Children up to 12 years old travelling alone can be issued only through Aegean Call Center and are not subject to service fees amounting.
7. All Tickets will be issued on a “seat confirmed" basis. Waiting list is not permitted.
8. Tickets cannot be issued on an "open" basis, namely with an open departure and/or return date.
9. Members are able to change Ticket’s date and time, up to 30 minutes before flight’s departure time, electronically through the "My Reservation" service, through all AEGEAN digital channels, or through the Call Center, with a charge of 23 Euros per ticket. Changes through the AEGEAN call center can be made by calling at 801 11 20000 (from a fixed phone) or at (+30) 210 6261000 (from a mobile phone or from abroad, on a continuous basis, 24 hours a day, seven days a week). It is not allowed to change the route or the name of the ticket. Any differences in taxes, that may occur with the ticket change are payable by the Member upon Ticket reissue.
10. A member may request a cancellation of a Ticket up to 30 minutes before the flight’s departure time, only through Aegean’s Call Center, at 801 11 20000 (from a fixed phone) or at (+30) 210 6261000 (from a mobile phone or from abroad, on a continuous basis, 24 hours a day, seven days a week). When a Ticket is cancelled, all corresponding Award miles are credited back to member’s account, while a Cancellation Fee of 23 Euros per ticket is applied.
11. No-show policy: In case of a no-show passenger (i.e. when, despite having issued the Ticket and without having notified Aegean, the passenger does not show up at the airport to fly), all segments of the booking are automatically cancelled. The Member should contact Aegean Airlines Call Center, to request a miles redemption credit and taxes refund, upon a no-show fee of 30 Euros per ticket. In case of a no-show Ticket, Member reserves the right to change the Ticket’s date and time upon a re-issue fee of 23 Euros per ticket on top of the no-show fee (Ticket Change Policy and rules will apply).
12. Tickets cannot be issued in the following black-out periods: from 1/1 up to 8/1 each year, the Ash Monday period each year, the Holy Week period both for the Orthodox and the Catholic Easter each year, the 1st May each year, the period from 12/8 to 18/8 each year, the period from 25/10 to 28/10 each year, the March 25th (Independence Day) period each year and the period from 23/12 to 31/12 (inclusive) each year.
13. Change of class of service cannot be accepted after the Ticket’s issuance.
14. It is clarified that any flight between two points which includes one stop at an intermediate point, with no change in flight number, is considered as one flight.

SEAT UPGRADE AWARD WITH MILES REDEMPTION ON AEGEAN & OLYMPIC AIR FLIGHTS:

Members must have collected an adequate number of Award Miles in order to exchange them for a redemption award against a seat upgrade, in accordance with the applicable Upgrade Award Charts, as published on the official Aegean website, specifically in the Miles+Bonus section. It is clarified that in case the Member has not completed his registration, he will not be able to redeem miles.

1. The Upgrade Award shall be issued for any direct destination, either domestic or international, within the Aegean and Olympic Air scheduled flights network.
2. The Upgrade Award is provided only on flights where the Business class of service is available and can be booked up to 2 hours prior to the respective flight departure.
3. The reservation must be ticked, under the Saver, Comfort Flex, Flex and Family fare category to be eligible for Upgrade Award. Booking classes not eligible for seat upgrade award are: U,P,T.
4. To redeem miles against an Upgrade Award, the Member is expected to contact Aegean’s Call Center accordingly (at 801 11 20000 from a fixed phone or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The traveler receives travel/service benefits based on upgraded class, e.g. check-in counters, priority baggage, baggage allowance, lounge access, etc.
6. Mileage accrual is:
   1. Applicable, according to the fare purchased (in Economy Class), not the flown and the miles are credited to the member’s account within 10 working days.
   2. Credited as per reference herein (MILES ACCRUAL FROM AEGEAN / OLYMPIC AIR FLIGHTS)
7. Upgrade Awards are subject to seat availability. Aegean may limit or exclude the availability of seats exchangeable with Miles for a particular flight and/or per periods, and/or per destinations. General seat availability does not necessarily imply that a free Seat Upgrade will be provided by redeeming Miles in accordance with the Program.
8. The Member may transfer the right to obtain an Upgrade Award to a relative or any third party that the Member wants. In this event, mileage accrual is not feasible.
9. All Upgrade Awards will be issued on a “seat confirmed” basis, when the validating carrier is either Aegean (stock number 390) or Olympic Air (stock number 050).
10. Only tickets issued by the operating carrier and not by the marketing carrier, are eligible for Seat Upgrades.
11. It is clarified that, seat upgrade is not permitted when the ticket includes any other Airline.
12. Upgrade Awards cannot be issued on an “open” basis, namely with an open departure and/or return date.
13. Once the ticket has been issued with seat upgrade award, only the date and time of the flight may be changed according to the fare rules of the original booked ticket and only if a seat is available for upgrade. Any change of the upgraded flight and / or any other flight included in the same ticket, can be made exclusively through the Aegean's Call Centerby calling Aegean’s Call Center at 801 11 20000 (from a fixed phone) or at (+30) 210 6261000 (from a mobile phone or from abroad) on a continuous basis, 24 hours a day, seven days a week upon a re-issue fee of 23 Euros per ticket.
14. When cancellation is requested for a booking at least 30 minutes prior to the departure time, then the Miles will be credited back to the Member’s Account, while the Member will be charged according to the Fare rules of the revenue ticket, plus a re-issue fee of 23 Euros per ticket. If the cancellation of a booking is requested less than 30 minutes prior to the scheduled departure time, then the total of the Miles required for the Award will be automatically deducted from the Member’s Account. Cancellation of Upgrade Award will not be allowed.
15. It shall be underlined that any difference between the initially purchased Ticket and the new, higher class of service in taxes, airport duties, A.I.A. (Athens International Airport) charges, insurance surcharges, as well as any additional charge or fee (all together hereinafter “Charges”) imposed by any Public Authority, is due by the Member. The difference in the Charges is payable by the Member and are due upon issuing the Upgrade Award.
16. It is clarified that in case of a flight between two points which includes one or more stops at an intermediate point with a change in the flight number, miles should be calculated per flight and all segments should be upgraded. Partial upgrades are not permitted.
17. It is clarified that Members cannot combine, within the same ticket, one segment with miles redemption for a seat upgrade and another segment with complimentary seat upgrade coupon.

1. Les Adhérents au Plan peuvent accumuler et échanger des miles sur des vols des compagnies aériennes-membres de Star Alliance associées au Plan. Il convient de noter que le vol doit être effectué par ces compagnies et non pas dans le cadre de leur collaboration avec une autre compagnie aérienne (en code partagé). Les compagnies aériennes membres de Star Alliance peuvent également exclure les miles accumulés sur certaines distances de vols.
2. Les miles accumulés sur tout vol du réseau de Star Alliance correspondent tant à des Miles Échangeables qu’à des Miles Statut.
3. Les échanges de miles peuvent être effectués contre l’émission d’un billet d’avion gratuit sur le réseau de Star Alliance.
4. It is clarified that in case the Member has not completed his registration, he will not be able to redeem miles.
5. Le transfert de miles de la carte Miles+Bonus d’AEGEAN sur les cartes correspondantes des plans de passagers fréquents des autres compagnies-membres de Star Alliance, et vice-versa, n’est pas possible.
6. Les Adhérents GOLD du Plan Miles+Bonus ont droit d’accès aux salons d’attente du réseau Star Alliance dans le monde entier. L'Adhérent peut être accompagné d'une personne. L'accès aux salons est conditionné par la présentation de la Carte d’Adhérent GOLD, sur laquelle figure le logo Star Alliance, et de la carte d’embarquement portant le signe *G, en tant que preuve du niveau de l’Adhérent au Plan Miles+Bonus. En outre, le vol concerné doit être effectué par une compagnie aérienne - membre de Star Alliance.

ACCUMULATION DE MILES SUR DES VOLS DE COMPAGNIES – MEMBRES DE STAR ALLIANCE :

1. Pour l’enregistrement de Miles sur un Compte, le vol correspondant doit avoir été effectué par l’Adhérent. Les Miles sont accumulés et enregistrés sur les billets émis pour un fret publié sur la liste des frets de la compagnie-membre de Star Alliance correspondante et conformément aux tableaux d’accumulation de miles, tels que publiés sur le site officiel d’AEGEAN, dans la section du Plan Miles+Bonus. Les billets émis pour un fret non compris sur le tableau d’accumulation de miles en vigueur de la compagnie-membre de Star Alliance ne rapportent pas de Miles.
2. Les miles ne sont enregistrés que sur le Compte de l’Adhérent ayant effectué le vol et à condition de vérifier la correspondance exacte des données pertinentes, à titre d’exemple correspondance entre les données du passager et celles du compte de l’Adhérent etc.
3. Les Adhérents ne peuvent transférer ou céder les Miles de quelque manière que ce soit à un tiers quelconque ni les associer aux Miles d’un autre Adhérent afin de profiter d’une offre en commun.
4. Les Miles n’ont aucune valeur marchande et ne peuvent en aucun cas être échangés contre de l’argent. Toute cession (vente, échange etc.) de Miles ou d'offres est considérée nulle de droit.
5. En cas d’annulation du Plan conformément aux dispositions des Termes Généraux, tous les Miles accumulés sont automatiquement annulés et ne sont plus échangeables contre des offres.
6. Tout passager – Adhérent au Plan est tenu d’indiquer son Numéro d’adhérent au moment de la réservation du billet d’avion et de présenter sa carte au moment du contrôle des billets (enregistrement), sinon l’enregistrement automatique des Miles sur son compte n’est pas possible. Les talons des billets, les cartes d’embarquement et/ou tout autre justificatif doit être conservé par l’Adhérent, jusqu’à ce que les Miles apparaissent dans son compte. AEGEAN peut à sa convenance décider si le justificatif présenté par l’Adhérent constitue une preuve suffisante.
7. Si les miles d’un vol effectué n’apparaissent pas sur votre compte, vous êtes priés de remplir une demande de crédit rétroactif de miles de vol à travers la gestion en ligne du compte Miles+Bonus. La demande sera examinée par Aegean dans un délai de 7 jours calendriers à compter de sa présentation, et les miles correspondants seront crédités au compte de l’Adhérent deux (2) semaines après, au plus tard, suite à la réponse reçue par la compagnie-membre de Star Alliance sur laquelle le vol a été effectué. Les adhérents Miles+Bonus déjà inscrits peuvent réclamer leurs miles de façon rétroactive pour les vols ayant eu lieu jusqu’à 12 mois avant leur demande rétroactive (exception: Air New Zealand, LOT Polish, South Africa Airways, pour lesquelles la demande rétroactive est valable pour les vols ayant eu lieu jusqu’à 6 mois avant leur demande rétroactive).
8. Toute objection concernant les mouvements du compte de Miles devra être notifiée à AEGEAN dans le délai prescrit par chaque compagnie-membre de Star Alliance, comme indiqué sur le site officiel d’AEGEAN, dans la section Miles+Bonus, autrement les miles en question sont perdus.
9. Toute demande concernant un crédit rétroactif de miles sur un vol effectué sur une compagnie-membre de Star Alliance n’est admissible que pour les vols ayant été effectués à compter de la date d’adhésion d’AEGEAN au réseau de Star Alliance (30 juin 2010).

ÉCHANGE DE MILES SUR DES VOLS DE COMPAGNIES – MEMBRES DE STAR ALLIANCE :

1. L'Adhérent doit avoir réuni un nombre suffisant de Miles échangeables afin de les échanger contre un billet d’avion (ci-après, « Billet »), conformément aux Tableaux d’échange de miles de chaque transporteur aérien membre de Star Alliance, tels que publiés sur le site officiel d’Aegean, à la section Miles+Bonus.  L’échange de miles porte sur le tarif du billet. Les taxes, les droits d’aéroport, les suppléments assurance, ainsi que tout supplément ou frais (ci-après dénommés « Suppléments ») imposés par toute autorité publique sont payables par l’Adhérent et doivent être acquittés au moment de l’émission du Billet. Nous tenons à préciser que l’échange de miles ne peut être effectué que par le titulaire du compte Miles+Bonus qui porte également la pleine responsabilité de l’utilisation des données et des codes uniques. À cette fin, au cours du processus d’échange, les données d’identification du bénéficiaire sont demandées et déclarées sous la pleine responsabilité du bénéficiaire.
2. Le Billet est délivré en même temps que la réservation et les Miles échangeables correspondants sont automatiquement déduits du Compte de l’Adhérent.
3. Les billets émis par échange de miles dépendent de la disponibilité des places. Le transporteur aérien membre de Star Alliance sélectionné peut limiter ou exclure la disponibilité de places proposées pour les Billets émis par échange de Miles et, ce, sur un vol particulier et/ou des périodes et/ou des destinations particulières. La disponibilité générale de places n’implique pas nécessairement qu’un Billet gratuit sera fourni en échange de miles, conformément au Plan.
4. L’Adhérent peut émettre un billet gratuit pour lui-même ou tout autre 3rs indiqué.
5. Tous les Billets seront émis sur une base « place confirmée ». La liste d’attente n’est pas autorisée.
6. Les billets ne peuvent pas être émis « ouverts », c'est-à-dire, avec date(s) ouverte(s) de départ et/ou de retour.
7. Politique en matière d’échange de miles avec escale :
   - Si la classe de cabine est la même et que l’escale ne dépasse pas les 24 heures, les miles requis au titre de l'échange seront comptabilisés comme un seul trajet, à condition que des places soient directement disponibles de l’aéroport de départ à celui de destination, indépendamment de la question de savoir s’il en existe entre l’aéroport de départ vers celui de l’escale et de celui de l’escale vers l’aéroport de destination.
   - Si la classe de cabine est la même et que l’escale dépasse les 24 heures, les miles requis au titre de l'échange seront comptabilisés par trajet.
   - Si la classe de cabine est la même et que l’escale ne dépasse pas les 24 heures, les miles requis au titre de l'échange seront comptabilisés comme un seul trajet, à condition que des places soient directement disponibles de l’aéroport de départ à celui de destination, indépendamment de la question de savoir s’il en existe entre l’aéroport de départ vers celui de l’escale et de celui de l’escale vers l’aéroport de destination.
8. Les billets ne peuvent pas être délivrés par les Agences de voyages. Les billets obtenus au titre d’échange de miles via le Centre d’appels Aegean sont soumis à des frais de service qui s’élèvent à 23 Euros.
9. L'Adhérent peut changer la date et l'heure du Billet (les changements d’itinéraire ne sont pas autorisés) jusqu’à 30 minutes avant l’heure de départ du vol, moyennant un supplément de réémission de 23 Euros par billet, uniquement via le Centre d’appels Aegean, en contactant le 801 11 20000 (depuis un téléphone fixe) ou le (+30) 210 6261000 (depuis un téléphone mobile ou de l’étranger) qui est disponible en permanence, 24 heures par jour, sept jours par semaine.  Toute différence de taxes susceptibles de survenir du fait du changement du billet est payable par l’Adhérent au moment de la réémission du Billet.
10. L’adhérent peut demander l’annulation d’un billet jusqu’à 30 minutes avant l’heure de départ du vol, uniquement via le Centre d’appels Aegean, en contactant le 801 11 20000 (depuis un téléphone fixe) ou le (+30) 210 6261000 (depuis un téléphone mobile ou de l’étranger) qui est disponible en permanence, 24 heures par jour, sept jours par semaine. Lorsqu’un billet est annulé, tous les miles échangeables correspondants sont à nouveau crédités sur le compte de l’adhérent, tandis que des frais d’annulation de 23 Euros par billet sont facturés.
11. Politique en cas de non-présentation (no show) : En cas de non-présentation du passager (c.à.d. lorsque, bien qu’ayant émis le Billet et sans en avoir averti Aegean, le passager ne se présente pas à l’aéroport pour le vol), tous les segments de la réservation sont automatiquement annulés. L’Adhérent doit contacter le centre d’appels d’Aegean Airlines pour faire créditer les miles sur son compte et obtenir le remboursement de taxes, moyennant des frais de non-présentation de 30 Euros par billet. En cas de non-présentation, l’adhérent est en droit de changer les date et heure du billet moyennant des frais de réémission de 23 Euros par Billet, outre les frais de non-présentation (la politique et les conditions de changement de billet s’appliquent).
12. Il n’est pas possible d’émettre des billets pour des périodes exclues spécifiques, définies par chaque transporteur aérien et publiées sur leurs sites officiels.
13. IL n’est pas possible d’émettre des billets pour nourrissons auprès des transporteurs aériens suivants : THAI, Shenzhen Airlines, TAP Portugal, Singapore Airlines, EVA Air, ANA, Air China, Air India. En tout état de cause, l’Adhérent doit contacter le transporteur aérien concerné pour émettre le billet pour nourrisson.

PASSAGE EN CLASSE SUPÉRIEURE PAR ÉCHANGE DE MILLES SUR LES VOLS STAR ALLIANCE :

1. Les Adhérents doivent avoir accumulé le nombre suffisant de Milles requis pour les échanger contre le passage de l’Economy Class à la Business Class ou de la Business Class à la First Class, conformément aux tableaux d'échange de Milles pour passage à la classe supérieure sur les vols des membres de Star Alliance en vigueur au moment donné, tels que publiés sur le site officiel d’Aegean, dans la section Miles+Bonus.

2. L’échange de Milles pour Passage à la classe supérieure est proposé pour les voyages vers une destination du réseau des vols réguliers des compagnies membres de Star Alliance suivants: Adria Airways, Air Canada, Air China, Air India, Air New Zealand, ANA, Asiana Airlines, Austrian Airlines, Avianca, Avianca Brazil, Brussels, Croatia Airlines, Egyptair, Ethiopian Airlines, EVA Airways, ITA Airways, Lot Polish Airlines, Lufthansa, Shenzhen, Singapore Airlines, South African Airways, SWISS Int. Airlines, TAP Portugal, Thai Airways International, Turkish Airlines, United.

3. Concernant la procédure d’échange de milles pour passage à la classe supérieure sur les vols effectués par les compagnies membres de Star Alliance, l’Adhérent doit effectuer l’échange en ligne par le biais de la gestion en ligne de son Compte Miles+Bonus, en sélectionnant « STAR ALLIANCE UPGRADE AWARD » dans la liste située sur la partie droite de l'écran. Le passage à la classe supérieure est effectué simultanément, et les Milles Échangeables (Award Miles) correspondants sont automatiquement déduits du Compte de l’Adhérent.

4. L’échange de Milles pour Passage à la classe supérieure est proposé uniquement sur les vols des membres de Star Alliance disposant de Business Class ou de First Class ; la demande de changement doit être effectuée au plus tard 24 heures avant le départ du vol concerné.

5. Le billet doit avoir être émis aux tarifs suivants, selon la compagnie membre de Star Alliance avec laquelle l'Adhérent souhaite voyager :

6. Après le passage à la classe supérieure, le passager jouit de tous les privilèges qui lui sont proposés sur la base de son tarif supérieur en Business Class ou First Class, pour ce qui concerne les services et le voyage.

7. Il est possible d’accumuler des Milles sur la base du billet initialement acheté (tarif Economy Class ou Business Class) et non sur la base du tarif selon lequel le vol a été effectué (Business Class ou First Class)

8. Le Passage à la Classe supérieure de l'Economy Class à la Business Class ou de la Business Class à la First Class par échange de Milles est conditionné par la disponibilité des places. Les compagnies membres de Star Alliance peuvent limiter ou exclure la disponibilité des places Business Class échangeables contre des Milles sur un vol spécifique et/ou par période et/ou par destination. La disponibilité générale de places à vendre ne signifie pas nécessairement la possibilité de proposer le passage gratuit à la classe supérieure résultant de l’échange de Milles conformément au Plan.

9.  Tout Passage à la Classe\Place supérieure porte sur deux segments maximum et peut concerner jusqu’à 4 passagers par Numéro de Compte.

10. Les passages à la classe supérieure concernent des billets de places confirmées.

11. Les Passages à la classe supérieure ne sont pas émis à date ouverte, à savoir sans date fixe de départ et/ou de retour.

12. Politique en matière de Changement de Passage à la Classe supérieure : L’Adhérent peut demander un changement en contactant la compagnie aérienne, afin d’effectuer le changement conformément au tarif initialement acheté. Une fois la nouvelle réservation confirmée, l’Adhérent effectue à nouveau la procédure de passage à la classe supérieure, par le biais du site Web.

13. Politique en matière d’Annulation de Passage à la Classe supérieure : L’Adhérent peut demander l’annulation en contactant la compagnie aérienne. Le Passage à la classe supérieure est automatiquement annulé et les Milles échangeables sont restitués, dans leur intégralité, sur le compte de l’Adhérent.

14. En cas de non-présentation de passager (c'est-à-dire, lorsqu’un billet a été émis pour un passager, mais ce dernier ne se présente pas à l’aéroport pour effectuer son vol et, ce, sans prévenir la compagnie aérienne), le Billet est automatiquement annulé et les Milles Échangeables correspondants sont restitués, dans leur intégralité, sur le Compte de l’Adhérent.

1. Program members may redeem miles to purchase experiences, as they are presented in Miles+Bonus Memories respective section.
2. To redeem Miles for a Miles+Bonus experience the Member must have an active Account and sufficient award Miles balance. Only Members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles+Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for Miles + Bonus Memories.
3. Upon successful Miles redemption, a respective coupon will be created under the ''My coupons'' section. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the coupon issuance.
4. Miles redemption for an experience can be made only from a Miles+Bonus Member either for himself or for any other person.
5. The coupon created will always be under the name of the Miles+Bonus Member that redeemed Miles. During the Miles redemption process, the personal details of the person attending the experience must be filled in, and will be shared with the experience organizer.
6. The coupon can only be used from the attendee registered for the experience during Miles redemption.
7. The coupon can only be used once, for the specific experience, on the date and time of the experience.
8. The coupon shall be displayed by each attendee upon arrival to the experience.
9. For any further information may needed please contact via email at MB_memories@aegeanair.com.
10. The experience's schedule is subject to modifications up to 3 working days before the show.
11. Cancellations can be requested via email at MB_memories@aegeanair.com, at least 10 working days prior to the date of the experience in order to be eligible to receive Miles refund.
12. If, for a specific experience, an electronic ticket is shown instead of the coupon, a request to cancel the redemption and return the miles cannot be made since the electronic ticket has already been sent to the member's email address.
13. The redemption of Miles for the acquisition of an experience implies the full and unconditional acceptance of the above terms and conditions as well as the terms of each experience, as they are written on the relevant page of each experience.
14. AEGEAN, as the Organizing Company, hereby declares, and the member participating in a Miles+Bonus Memories Experience accepts, that AEGEAN does not have any obligation towards the Participants and that AEGEAN does not bear any liability, criminal or civil , by law or intra-contractual, to any Participant, for any accident that may occur and/or damage (positive or negative) and/or physical or other damage may be caused to him and which is directly or indirectly related to the use of the respective Experience Participants and/or the gift to them, which are organized and/or offered by a third company. Indicative, and not limiting, AEGEAN is not responsible for any cancellation, delay, inability to fulfill or defective fulfillment of the Experience for any reason. The Participant, by accepting to participate in an Experience offered by a third-party organizer - service provider (hereinafter the "Organizer" or the "Organizers") accepts that the Organizer is solely responsible for the Experience and that for any issue related to the Experience and/or the services related to it, as well as for any consultation regarding the time, place and, in general, the conditions governing the Experience, will be directed exclusively to the Organizer and the relationship between them will be governed by any conditions and conditions of the Organizer. The Participant expressly acknowledges and accepts that the Organizers are independent service providers and are in no way tied to a dependent employment relationship, nor are they agents or affiliates of AEGEAN. Therefore, AEGEAN is not responsible towards the Participants or the Organizers for the acts and omissions of the Organizers, as well as for any cancellation, delay, impossibility, negligence, guarantee, restriction, terms and conditions that may be shown, provided or imposed by the Organizers regarding the organization, provision and execution of the Experience. AEGEAN does not provide the Participants with any guarantee or security for the organization, provision and execution of provide the Experience, both during the preparation stage and during the provision of the corresponding services included in the Experience, nor undertakes the payment of any additional costs or the performance of any action related to the Experience at any stage of providing the services that constitute the Experience. The Participant hereby expressly releases AEGEAN from any liability regarding the above.

1. Le surclassement gratuit en Classe Business est un avantage réservé aux adhérent(e)s Silver et Gold du programme Miles+Bonus.
2. Les adhérent(e)s Silver bénéficient de deux, et les adhérent(e)s Gold de quatre surclassements gratuits en Classe Business.
3. Cet avantage est offert lors de l’accession au niveau supérieur ou du renouvellement au même niveau, et peut être demandé pendant la période de validité du niveau.
4. Seul l’adhérent(e) peut faire la demande d’un surclassement gratuit en Classe Business, en ligne, depuis son compte Miles+Bonus, jusqu’à deux heures avant le départ du vol concerné. Il est précisé que le surclassement gratuit en Classe Business ne peut être demandé après 22h00 (heure de Grèce) pour les vols partant avant 9h00 (heure de Grèce) le jour suivant.
5. La demande de surclassement gratuit en Classe Business peut être acceptée jusqu’à l'heure de départ (par exemple : à l’aéroport au moment de l’enregistrement, à la porte d’embarquement, au moment de l’embarquement), selon les disponibilités. 
6. L'adhérent(e) peut utiliser cet avantage pour lui/elle-même ou pour d'autres passagers, à la condition expresse que ces derniers fassent partie de la même réservation que lui/qu’elle. Ainsi, cet avantage ne peut être utilisé pour d'autres passagers ne voyageant pas avec l’adhérent(e) titulaire de l’avantage.
7. La disponibilité générale en Classe Business n'implique pas nécessairement que le surclassement gratuit en Classe Business sera accordé.
8. Cet avantage est offert uniquement sur les vols opérés par AEGEAN et Olympic Air.
9. La demande de surclassement gratuit en Classe Business est effectuée par vol. Dans le cas de vols avec correspondance, plus d’une demande peut être déposée, simultanément.
10. L'adhérent(e) doit être en possession d’un billet payé en Classe Economy dont la réservation a été confirmée par AEGEAN (numéro de stock 390) ou par Olympic Air (numéro de stock 050) en tant que transporteur validant.
11. Il est précisé que l’avantage de la franchise de bagage offert lors d’un surclassement gratuit en Classe Business accordé n’est valable que sur les vols opérés par AEGEAN ou Olympic Air et n'est pas fourni par les autres transporteurs éventuellement inclus dans le même billet.
12. Si l’adhérent(e) a déjà effectué son enregistrement avec un billet en Classe Economy et que le surclassement gratuit en Classe Business est accordé ultérieurement, il/elle doit procéder à un nouvel enregistrement après réception de l’e-mail de confirmation, avec son billet de Classe Business.
13. Si la réservation comprend plus d’un billet AEGEAN (numéro de stock 390) ou Olympic Air (numéro de stock 050), pour le même passager, la demande de surclassement gratuit en Classe Business n’est pas disponible.
14. Il est précisé que le surclassement gratuit en Classe Business ne peut pas être demandé après 22h00 (heure grecque) si la demande est introduite le dernier jour de la période de validité de l’avantage (c’est-à-dire le dernier jour de validité du niveau).
15. Il est précisé que le surclassement utilisé sera celui qui sera valable à la date où le surclassement sera accordé.
16. Si la réservation inclut plus d'un passager ayant droit à un surclassement gratuit en Classe Business, et que chaque passager souhaite utiliser l’avantage auquel il a droit, les passagers doivent contacter le centre d'appel d’AEGEAN afin de séparer les réservations, avant de pouvoir faire leur demande de surclassement en ligne.
17. Le surclassement gratuit en Classe Business n’est pas autorisé : 1) Pour les catégories de réservation de billets Light suivantes : U, P, T. ; 2) Lorsque le billet inclut des vols charter ; 3) Pour les billets gratuits, les billets-prime émis via un échange de miles, les billets-prime émis via un échange de points dans le cadre d'un programme de fidélité, les billets émis sur une base tarifaire non publiée et/ou dont le tarif n’est pas indiqué sur le billet, ainsi que les billets de groupe et issus d'un échange (troc).
18. Il est précisé qu'après la confirmation du surclassement gratuit en Classe Business :
a) Les modifications de date et d’heure sont autorisées sur la base des règles tarifaires applicables au billet initialement réservé. Toute modification du vol surclassé et/ou de tout autre vol compris dans le même billet ne peut être effectuée qu’en appelant le centre d’appel d’AEGEAN au 801 11 20000 (depuis un téléphone fixe) ou au (+30) 210 6261000 (depuis un téléphone mobile ou de l’étranger) à tout moment, 24 heures sur 24, 7 jours sur 7, moyennant un supplément de réémission de 23 € par billet. En cas de modification de date et d’heure, en l’absence de toute disponibilité pour un surclassement gratuit en Classe Business, tout avantage de surclassement utilisé ne pourra être réutilisé.
b) Le réacheminement est autorisé au tarif Economy initial et l’avantage initial du surclassement ne peut pas être réutilisé. Si l’adhérent(e) souhaite un nouveau surclassement pour le billet concernant le nouvel itinéraire, une nouvelle demande de surclassement gratuit en Classe Business doit être effectuée selon la même procédure en ligne.
c) En cas de non-présentation ou d'annulation volontaire, l'avantage de surclassement déjà utilisé ne pourra pas être réutilisé. 
d) Si l'adhérent(e) ne souhaite pas voyager en Classe Business, il/elle doit en demander l’annulation auprès du centre d'appel d’AEGEAN. Dans ce cas également, une modification du billet est requise. La modification ou l'annulation du billet sera effectuée conformément aux conditions générales applicables au billet initialement réservé et l'avantage de surclassement utilisé ne sera pas remboursé.

19. Il peut y avoir une différence entre le billet initialement acheté et la nouvelle classe de service, supérieure en termes de taxes, redevances aéroportuaires, frais de l’Aéroport International d’Athènes (A.I.A.), suppléments d’assurance, ainsi que tout supplément ou frais imposés par toute autorité publique. Cette différence de frais est payable par l’adhérent(e) lors de l'application du surclassement. Si des taxes supplémentaires s’appliquent lors de la procédure de surclassement du billet en Classe Business, un agent du centre d’appel contactera l'adhérent(e).
20. Si l’adhérent(e) a déjà soumis une demande de surclassement de place en Classe Business via Aegean Upgrade Challenge, la compagnie aérienne ne s’engage pas sur les modalités de confirmation du surclassement en Classe Business.
21. Les billets du AEGEAN Pass ne peuvent être surclassés en Classe Business que par l’utilisation de l’avantage de surclassement gratuit en Classe Business. Si un passager utilise l’avantage du surclassement gratuit en Classe Business, la modification de billet n'est pas autorisée.
22. L'accumulation de miles s'applique en fonction du tarif initialement acheté, et non de la classe en cabine (classe Business). Les miles seront crédités sur le compte de l’adhérent(e) dans un délai de dix jours ouvrables après la réalisation du vol.
23. Le surclassement gratuit en Classe Business est autorisé aux adhérent(e)s voyageant avec un bébé. Il n’est pas nécessaire d’effectuer une demande distincte de surclassement gratuit en Classe Business pour le bébé. 
24. Il est précisé que l’adhérent(e) peut annuler en ligne, uniquement les demandes ayant le statut « Liste d'attente ».
25. Dans le cas où la demande de surclassement gratuit en Classe Business est acceptée à l’aéroport - le jour du départ - et que l'adhérent(e) a déjà payé pour un supplémentaire non remboursable, le montant déboursé ne pourra être remboursé.
26. Si la demande de surclassement est acceptée à l’aéroport, alors que l’enregistrement a déjà été effectué, les services supplémentaires tels que les bagages supplémentaires ou le service Fast Track éventuellement inclus dans la réservation initiale ne pourront être utilisés lors d’un futur vol.


 

Miles+Bonus members can redeem their Award Miles to purchase tickets and additional services through the Miles+Cash service:

1. Members can redeem their Award Miles to purchase tickets and additional services for all AEGEAN and Olympic Air flights, provided that their ticket only includes AEGEAN / Olympic Air network flights. Mile redemption through the Miles+Cash service is not available for I, X, R, N fares, as well as for codeshare flights with other airlines.
2. Miles Redemption through the Miles+Cash service is only available during the online booking process at aegeanair.com and olympicair.com or on the AEGEAN app. It is noted that the redemption of Miles through the Miles+Cash service can be completed online by the Miles+Bonus member, provided that he/she is one of the passengers of the flight.
3. Members wishing to redeem Award Miles must have an active Miles+Bonus Account.
4. The Miles/Euros (€) conversion rate may vary depending on various factors such as the total booking value, the inclusion or non-inclusion of additional services etc.
5. It is clarified that miles redemption via Miles+Cash service is only possible if the transaction/payment is effected in Euros (€). The Miles+Cash service is not available in case of currency conversion or if alternative payment methods are used (Paypal, Sofort, EPS, Bancontact, ideal, Entercash, Alipay, Unionpay).
6. In case that miles redemption via Miles+Cash service takes place in respect of a flight departing from the United Kingdom, then pounds are first converted into Euros and then Euros are converted into Miles.
7. Members must have at least 1.000 Award Miles in their account in order to be able to redeem Miles through the Miles+Cash service.
8. The option of miles redemption via Miles+Cash slider at aegeanair.com, olympicair.com and Aegean App depends on the combination of the total value of flights and additional services fare and the number of the member's available award miles.
9. It is clarified that tmiles redemption via Miles+Cash service is applied on the fare, rather than on the total booking value, and it is not applied on taxes, airport charges, AIA (Athens International Airport) charges, insurance premiums or any additional charges or fees imposed on passengers by any Authorities or Agencies.
10. It is further clarified that, when redeeming miles through the Miles+Cash service, members need to pay a minimum amount of the fare value exclusively by card, rather than through miles redemption. Such minimum amount varies depending on the number of miles to be redeemed, the booking value, the inclusion of additional services, etc.
11. Miles+Bonus members using the Miles+Cash service in their booking collect the Award & Tier Miles included in their ticket, as they are defined in Chapter 11 of the Miles+Bonus section Terms and Conditions section.
12. Miles+Cash service is not available, when the fare value is less than 6 euros.
13. Miles+Cash service is not available during the booking management process through the "My Booking" section, after the initial booking is completed. Members, however, can still purchase additional services by redeeming miles, as per the terms of Chapter 10 of the Miles+Bonus Terms and Conditions section.
14.  Miles+Cash service is not available when a promotional code has been entered in the "Promotional Code and Credit Voucher" field at the beginning of the booking.
15. Miles+Cash service is not available for additional services offered by third-party business partners, i.e. for car rentals, travel insurance services, car parking and SOS children's villages donations.
16. Miles+Cash service is not available if the member wishes to use the "Hold my Booking" service.
17. Upgrade to Business Class through the "Aegean upgrade challenge" cannot take place by redeeming Miles through the Miles+Cash service.
18. Seat upgrade is not possible through miles redemption on AEGEAN & Olympic Air flights if the initial booking was effected through the Miles+Cash service.
19. Miles + Cash service is not available when tickets are issued during miles redemption process for award tickets purchases using the Miles+Bonus Program or any other associate banks reward programs.
20. Miles+Cash  service is not available if the member proceeds with AEGEAN Package purchase.
21. Miles+Cash service is not available when redeeming the AEGEAN Pass.
22. If a Miles+Bonus member redeems miles using the Miles+Cash service, payment by partial redemption through the Euros €pistrofi program is not available during the payment process.
23. Ticket changes can be made through all AEGEAN and Olympic Air digital channels or by phone at 801 11 20000 (landline calls, local charge) or at (+30) 210 6261000 (mobile or international calls), on a 24/7 basis, up to 1 hour before the scheduled flight. Ticket changes are subject to additional charges, depending on the fare and seat category, as per the AEGEAN Fare Regulations. Each transaction (per ticket) through the Call Center is subject to a €23.00 charge.
24. It is clarified that, in case of total or partial booking cancellation, if the refund value exceeds the amount charged on the passenger’s card, then the number of redeemable miles corresponding to the excessive value is refunded, insofar as this is permitted under the AEGEAN policy and fare regulations. Booking cancellations can only be made by phone at the AEGEAN call center at 801 11 20000 (landline calls, local charge) or at (+30) 210 6261000 (mobile or international calls), on a 24/7 basis. Ticket changes are subject to additional charges, depending on the fare and seat category, as per the AEGEAN Fare Regulations. Each transaction (per ticket) through the Call Center is subject to a €23.00 charge.
25. Charges resulting from ticket changes are payable exclusively by bank card.
26. The miles are automatically deducted from the Member's Account right after the redemption process is completed.

Aegean Bonus Visa is AEGEAN’s card, created in association with Alpha Bank and the Bonus Reward Program. It is liaised with Miles+Bonus, the AEGEAN and Olympic Air Loyalty Reward Program. The collaboration includes 2 credit cards, Aegean Bonus Visa and Aegean Bonus Visa Premium, as well as the Aegean Bonus Visa Debit card, which will be available for issue from 1 June 2021.

1. Aegean Bonus Visa cardholders who have issued a credit card before 1/6/2021, can upgrade their card to any of the two new cards they wish. To take advantage of the special benefits offered by the new cards, contact Alpha Bank Customer Service (Tel: 210 326 0000 | Daily 08:00 - 22:30 | Fax: 210 326 3401 | Email: CustomerService@alpha.gr) or visit an Alpha Bank branch. Upgrading the card will reward the member with 3,000 tier miles and 3,000 award miles, (based on the application date of the card), but also all privileges corresponding to each new card will be added to member’s Miles+Bonus account.
2. Aegean Bonus Visa cardholders can convert the Bonus points which have been accumulated by using their card to miles, at a ratio of 4 to 4 (4 Bonus points = 4 Miles) for the Aegean Bonus Visa credit card, at a ratio of 4 to 5 (4 Bonus points = 5 Miles) for the Aegean Bonus Visa Premium credit card, and at a ratio of 4 to 2 (4 Bonus points = 2 Miles) for the Aegean Bonus Visa Debit card.
3. Aegean Bonus Visa cardholders who have issued a credit card before 01/06/2021, are able to keep their current credit card with a revised conversion ratio of 4 Bonus points = 3 Miles, that will be applied as of 01/04/2022.
4. Cardholders can convert their points to miles either by a standing order for monthly conversion, or online via their Miles+Bonus Account, at www.aegeanair.com or by calling 801 11 20000 from a landline or +30 210 6261000 from a mobile phone or from abroad. Monthly conversion of points from standing orders, is completed in the first 15 working days of each month. For any information regarding the standing order, the member can contact Alpha Bank Customer Service on 0030.210 3260000.
5. The minimum number of Bonus points for conversion is 4 points.
6. Bonus points can only be converted to miles in multiples of 4.
7. Aegean Bonus Visa cardholders can only convert into miles the points they have collected by using the Aegean Bonus Visa.
8. The Bonus points conversion is allowed only from the main Aegean Bonus Visa card, to which all points from additional cards are automatically added.
9. Miles earned by conversion of Aegean Bonus Visa transaction card points are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.”, and never expire.
10. Member Cards and all their privileges will never be cancelled, as long as the member remains an Aegean Bonus Visa cardholder.
11. In the event that a cardholder is already a member of Miles+Bonus, their account number will be linked to the Aegean Bonus Visa card.
12. All privileges of Aegean Bonus Visa cardholders are activated at most 5 business days after the activation of the Aegean Bonus Visa card.
13. The activation of the Aegean Bonus Visa card can be done either electronically through MyAlpha Web and MyAlpha Mobile services, or through Alpha Bank ATMs.

1. By activating Aegean Bonus Visa Debit, cardholders earn 3,000 welcome miles (award & tier miles) based on the application date of the card.
2. Aegean Bonus Visa Debit cardholders can convert up to 15,000 Bonus points per year to award miles.
3. Aegean Bonus Visa Debit cardholders automatically participate in the Alpha Bank Bonus Reward Program and enjoy unique benefits such as travel insurance, free Alpha Alerts Service and free modern electronic services to better manage their transactions.

1. By activating Aegean Bonus Visa, cardholders earn 5,000 welcome miles (award & tier miles) based on the application date of the card.
2. Following the activation of the Aegean Bonus Visa card, two (2) coupons with promotional codes are automatically created in the My Coupons section of the Miles+Bonus account of the cardholder at aegeanair.com for free extra baggage on a domestic flight.
• The Coupon Number is the promotional code that can be used for free extra baggage up to 23 kg.
• Extra baggage is any bag exceeding the free checked baggage allowance corresponding to each fare.
• The promotional code is valid for bookings until the date that is indicated on the coupon.
• The promotional code applies to reservations involving only domestic flights operated exclusively by the AEGEAN and Olympic Air network. All codeshare flights and flights not operated by AEGEAN and Olympic Air aircrafts are excluded.
• The promotional code is valid exclusively for bookings made via aegeanair.com, olympicair.com and the AEGEAN app.
• The use of the offer for free baggage will be made exclusively using the promotional code, as long as the member enters the promotional code in the dedicated “promotional code” field that appears on the booking form and the Miles+Bonus Member ID of the Aegean Bonus Visa holder has been filled in.
• The extra baggage service must be selected during booking or when managing the booking in order to apply the discount and you can add it to 2 hours before your flight.
• The promotional code cannot be used when redeeming miles to buy a ticket.
• The promotional code can also be used through My Booking section, if the cardholder fills in the PNR number and Surname and provided that none of the flights have yet taken place.
• The promotional code is valid only for transactions in euro (€).
• The promotional code can only be used by the Aegean Bonus Visa cardholder and not by any other Miles+Bonus member.
• Only one promotional code can be used for each booking.
• The promotional code can only be used once.
• The promotional code is not exchangeable for money.
• The promotional code value is 35€ and corresponds to the value of additional baggage up to 23 kg for a one-way domestic flight.
• If the value of the promotional code is greater than the value of the additional service selected, then the discount applied is equal to the value of the selected service.
• In case the value of the promotional code is lower than the value of the additional service selected, then the discount is the total value of the promotional code and the member will have to pay the resulting additional charges.
3. Following the activation of the Aegean Bonus Visa card, two (2) coupons with promotional codes are automatically created in the My Coupons section of the Miles+Bonus account of the cardholder at aegeanair.com for a free Fast Track priority service.
• The Coupon Number is the promotional code that can be used for free Fast Track priority service, a special lane in the airport security check, that ensures the passenger's quick access to the departure gate.
• The Fast Track priority service is available at selected airports in Greece and abroad. For more information, visit here.
• The promotional code can be used up to 2 hours before your flight.
• The promotional code is valid for bookings until the date that is indicated on the coupon.
• The promotional code applies to reservations involving domestic or international flights operated exclusively by the AEGEAN and Olympic Air network. All codeshare flights and flights not operated by AEGEAN and Olympic Air aircrafts are excluded.
• The promotional code is valid exclusively for bookings made via aegeanair.com, olympicair.com and the AEGEAN app.
• The use of the offer for free Fast Track service will be made exclusively using the promotional code, as long as the member enters the promotional code in the dedicated “promotional code” field that appears on the booking form and the Miles+Bonus Member ID of the Aegean Bonus Visa holder has been filled in.
• The extra Fast Track priority service must be selected during booking or when managing the booking in order to apply the discount.
• The promotional code cannot be used when redeeming miles to buy a ticket.
• The promotional code can also be used through My Booking section, if the cardholder fills in the PNR number and Surname and provided that none of the flights have yet taken place.
• The promotional code is valid only for transactions in euro (€).
• The promotional code can only be used by the Aegean Bonus Visa cardholder and not by any other Miles+Bonus member.
• Only one promotional code can be used for each booking.
• The promotional code can only be used once.
• The promotional code is not exchangeable for money.
• The promotional code value is 9€ and corresponds to the value of free Fast Track service at each of the aforementioned airports.
• If the value of the promotional code is greater than the value of the additional service selected, then the discount applied is equal to the value of the selected service.
• In case the value of the promotional code is lower than the value of the additional service selected, then the discount is the total value of the promotional code and the member will have to pay the resulting additional charges.
4. Following the activation of the Aegean Bonus Visa card, one (1) coupon-promotional code is automatically created in the Miles+Bonus account of the cardholder, for a 20€ Discount.
• The Coupon Number is the promotional code that can be used for a 20€ discount on any domestic or international flight.
• The promotional code is valid for bookings until the date that is indicated on the coupon.
• The promotional code applies to reservations involving domestic or international flights operated exclusively by the AEGEAN and Olympic Air network. All codeshare flights and flights not operated by AEGEAN and Olympic Air aircrafts are excluded.
• The promotional code is valid exclusively for bookings made via aegeanair.com, olympicair.com and the AEGEAN app.
• The use of a 20€ discount will be made exclusively using the promotional code, as long as the member enters the promotional code in the dedicated “promotional code” field that appears on the booking form and the Miles+Bonus Member ID of the Aegean Bonus Visa holder has been filled in when booking.
• The promotional code cannot be used when redeeming miles to buy a ticket.
• The promotional code is valid only for transactions in euro (€).
• The promotional code can only be used by the Aegean Bonus Visa cardholder and not by any other Miles+Bonus member.
• Only one promotional code can be used for each booking.
• The promotional code can only be used once.
• The promotional code is not exchangeable for money.
• The discount value of 20€ applies to the fare and not to the total value of the ticket.
5. Aegean Bonus Visa holders automatically participate in the Bonus Reward Program and benefit from unique privileges from Alpha Bank, such as travel insurance, free Alpha Alerts Service and free modern electronic services, interest-free instalments for purchases in AEGEAN and abroad and abroad and up to 12 interest- free installments for purchases of Aegean Pass over 300€. It is clarified that instalment selection is done over the phone by calling Alpha Bank Customer Service (Tel: 210 326 0000 | Daily 08:00 - 22:30 | Fax: 210 326 3401 | Email: CustomerService@alpha.gr).
6. Privileges are granted on an annual basis, valid for 12 months from the date of activation of the card and the relevant coupons are created in the member’s Miles+Bonus account.

1. By activating Aegean Bonus Visa Premium, cardholders earn 8,000 welcome miles (award & tier miles) based on the application date of the card.
2. Following the activation of the Aegean Bonus Visa Premium card, two (2) coupons with promotional codes are automatically created in the Miles+Bonus account of the cardholder, for free extra baggage on any domestic or international flight.
• The Coupon Number is the promotional code that can be used for free extra baggage up to 23 kg.
• Extra baggage is any bag exceeding the free checked baggage allowance corresponding to each fare.
• The promotional code is valid for bookings until the date that is indicated on the coupon.
• The promotional code applies to reservations involving domestic and international flights operated exclusively by the AEGEAN and Olympic Air network. All codeshare flights and flights not operated by AEGEAN and Olympic Air aircrafts are excluded.
• The promotional code is valid exclusively for bookings made via aegeanair.com, olympicair.com and the AEGEAN app.
• The use of the offer for free baggage will be made exclusively using the promotional code, as long as the member enters the promotional code in the dedicated “promotional code” field that appears on the booking form and the Miles+Bonus Member ID of the Aegean Bonus Visa Premium cardholder has been filled in.
• The extra baggage service must be selected during booking or when managing the booking in order to apply the discount and you can add it up to 2 hours before your flight.
• The promotional code cannot be used when redeeming miles to buy a ticket.
• The promotional code can also be used through My Booking section, if the cardholder fills in the PNR number and Surname and provided that none of the flights have yet taken place.
• The promotional code is valid only for transactions in euro (€).
• The promotional code can only be used by the Aegean Bonus Visa Premium cardholder and not by any other Miles+Bonus member.
• Only one promotional code can be used for each booking.
• The promotional code can only be used once.
• The promotional code is not exchangeable for money.
• The promotional code value is 60€ and corresponds to the value of additional baggage up to 23 kg for any domestic or international flight.
• If the value of the promotional code is greater than the value of the additional service selected, then the discount applied is equal to the value of the selected service.
• In case the value of the promotional code is lower than the value of the additional service selected, then the discount is the total value of the promotional code and the member will have to pay the resulting additional charges.
3. Following the activation of the Aegean Bonus Visa Premium card, two (2) coupons with promotional codes are automatically created in the My Coupons section of the Miles+Bonus account of the cardholder at aegeanair.com for free Fast Track priority service.
• The Coupon Number is the promotional code that can be used for free Fast Track priority service, a special lane in the airport security check, that ensures the passenger's quick access to the departure gate.
• The Fast Track priority service is available at selected airports in Greece and abroad. For more information, visit here.
• The promotional code is valid for bookings until the date that is indicated on the coupon.
• The promotional code can be used up to 2 hours before your flight.
• The promotional code applies to reservations involving domestic or international flights operated exclusively by the AEGEAN and Olympic Air network. All codeshare flights and flights not operated by AEGEAN and Olympic Air aircrafts are excluded.
• The promotional code is valid exclusively for bookings made via aegeanair.com, olympicair.com and the AEGEAN app.
• The use of the offer for free Fast Track service will be made exclusively using the promotional code, as long as the member enters the promotional code in the dedicated “promotional code” field that appears on the booking form and the Miles+Bonus Member ID of the Aegean Bonus Visa Premium holder has been filled in.
• The extra Fast Track priority service must be selected during booking or when managing the booking in order to apply the discount.
• The promotional code cannot be used when redeeming miles to buy a ticket.
• The promotional code can also be used through My Booking section, if the cardholder fills in the PNR number and Surname and provided that none of the flights have yet taken place.
• The promotional code is valid only for transactions in euro (€).
• The promotional code can only be used by the Aegean Bonus Visa Premium cardholder and not by any other Miles+Bonus member.
• Only one promotional code can be used for each booking.
• The promotional code can only be used once.
• The promotional code is not exchangeable for money.
• The promotional code value is 9€ and corresponds to the value of free Fast Track service at each of the aforementioned airports.
• If the value of the promotional code is greater than the value of the additional service selected, then the discount applied is equal to the value of the selected service.
• In case the value of the promotional code is lower than the value of the additional service selected, then the discount is the total value of the promotional code and the member will have to pay the resulting additional charges.
4. Following the activation of the Aegean Bonus Visa Premium card, two (2) coupons-promotional codes are automatically created in the Miles+Bonus account of the cardholder, for free Upfront seat Selection.
• The Coupon Number is the promotional code that you can use for free Upfront seat to enjoy unique advantages such as priority serving, extra comfort in your seat, but also to be one of the first passengers to disembark from the aircraft.
• The promotional code is valid for bookings until the date that is indicated on the coupon.
• The promotional code applies to reservations involving domestic or international flights operated exclusively by the AEGEAN and Olympic Air network. All codeshare flights and flights not operated by AEGEAN and Olympic Air aircrafts are excluded.
• The promotional code is valid exclusively for bookings made via aegeanair.com, olympicair.com and the AEGEAN app.
• The use of the offer for free Upfront seat will be made exclusively using the promotional code, as long as the member enters the discount code in the dedicated “promotional code” field that appears on the booking form and the Miles+Bonus Member ID of the Aegean Bonus Visa Premium holder has been filled in when booking.
• The extra Upfront service must be selected during booking or when managing the booking in order to apply the discount.
• The promotional code cannot be used when redeeming miles to buy a ticket.
• The promotional code can be used up to 48 hours before your flight.
• The promotional code can also be used through My Booking section, if the cardholder fills in the PNR number and Surname and provided that none of the flights have yet taken place.
• The promotional code is valid only for transactions in euro (€).
• The promotional code can only be used by the Aegean Bonus Visa Premium cardholder and not by any other Miles+Bonus member.
• Only one promotional code can be used for each booking.
• The promotional code can only be used once.
• The promotional code is not exchangeable for money.
• The promotional code value is 25€ and corresponds to the value of free Upfront seat for a flight to Greece or abroad.
• If the value of the promotional code is greater than the value of the additional service selected, then the discount applied is equal to the value of the selected service.
• In case the value of the promotional code is lower than the value of the additional service selected, then the discount is the total value of the promotional code and the member will have to pay the resulting additional charges.
5. Following the activation of the Aegean Bonus Visa Premium card, one (1) coupon-promotional code is automatically created in the Miles+Bonus account of the cardholder, for an 1+1 Free Ticket, for any domestic or international flight.
• The Coupon Number is the promotional code that can be used by the Aegean Bonus Visa Premium cardholder, for an 1+1 Free Ticket.
• The promotional code is valid for bookings until the date that is indicated on the coupon.
• The promotional code applies to reservations involving domestic or international flights operated exclusively by the AEGEAN and Olympic Air network. All codeshare flights and flights not operated by AEGEAN and Olympic Air aircrafts are excluded.
• The promotional code is valid exclusively for bookings made via aegeanair.com, olympicair.com and the AEGEAN App.
• The use of the offer for an 1+1 Free Ticket will be made exclusively using the promotional code, as long as the member enters the promotional code in the dedicated “promotional code” field that appears on the booking form and the Miles+Bonus Member ID of the Aegean Bonus Visa Premium holder has been filled in when booking.
• The promotional code cannot be used when redeeming miles to buy a ticket.
• The promotional code is valid only for transactions in euro (€).
• The promotional code can only be used by the Aegean Bonus Visa Premium cardholder and not by any other Miles+Bonus member.
• Only one promotional code can be used for each booking and is applicable only when 2 passengers are under the same booking.
• In case the number of passengers is one or more than two, the discount code will not apply.
• The promotional code can only be used once and is linked to the Miles+Bonus Member ID of the Aegean Bonus Visa Premium cardholder.
• The promotional code is not exchangeable for money.
• The discount applies to the fare and not to the total value of the ticket.
• The discount applies to member’s ticket who is the cardholder of the Aegean Bonus Visa Premium card.
6. Following the activation of the Aegean Bonus Visa Premium card, one (1) coupon-promotional code is automatically created in the Miles+Bonus account of the cardholder, for a €25 Discount.
• The Coupon Number is the promotional code that can be used for a 25€ discount on any domestic or international flight.
• The promotional code is valid for bookings until the date that is indicated on the coupon.
• The promotional code applies to reservations involving domestic or international flights operated exclusively by the AEGEAN and Olympic Air network. All codeshare flights and flights not operated by AEGEAN and Olympic Air aircrafts are excluded.
• The promotional code is valid exclusively for bookings made via aegeanair.com, olympicair.com and the AEGEAN app.
• The use of a 25€ discount will be made exclusively using the promotional code, as long as the member enters the promotional code in the dedicated “promotional code” field that appears on the booking form and the Miles+Bonus Member ID of the Aegean Bonus Visa Premium holder has been filled in when booking.
• The promotional code cannot be used when redeeming miles to buy a ticket.
• The promotional code is valid only for transactions in euro (€).
• The promotional code can only be used by the Aegean Bonus Visa Premium cardholder and not by any other Miles+Bonus member.
• Only one promotional code can be used for each booking.
• The promotional code can only be used once.
• The promotional code is not exchangeable for money.
• The discount value of 25€ applies to the fare and not to the total value of the ticket.
7. AegeanBonus Visa Premium cardholders have the exclusive privilege (from the entire AEGEAN portfolio) of converting their award miles in their Miles+Bonus account into tier miles, at a ratio of 20 to 1 (20 Award Miles = 1 Tier Mile), contributing to better management of their tier.
• To convert the award miles into tier miles, Aegean Bonus Visa Premium members must log in to their Miles+Bonus account at aegeanair.com and then select Convert Award Miles to Tier Miles.
• Holders of the Aegean Bonus Visa Premium transaction card can convert a total of up to 60,000 award miles to 3,000 tier miles within 12 months.
• Award miles will be made available per 1,000 and the cardholder can choose the number of miles they want to redeem from the available drop-down mileage list, based on the award miles available in their account.
• The privilege of converting award miles into tier miles lasts 12 months from the activation of the Aegean Bonus Visa Premium card and is renewed every 366 days.
• Tier miles accumulated since the conversion of the award miles into tier miles are automatically registered in the Miles+Bonus account of the cardholder and contribute to better managing the member's tier.
• To automatically register Miles in an Account, the corresponding order to convert award miles to tier miles must be made by Members and Members must have an active Miles+Bonus Account linked to the Aegean Bonus Visa Premium card.
• The Miles resulting from the conversion are Tier Miles within the meaning of chapter 3 “MILES/CATEGORIES ETC.”.
• Please note that the order to convert award miles into tier miles is accepted starting from the date of activation of the Aegean Bonus Visa Premium card, once this provision/service has begun.
8. Aegean Bonus Visa Premium holders automatically participate in the Bonus Reward Program and benefit from unique privileges from Alpha Bank, such as travel insurance, free Alpha Alerts Service and free modern electronic services, Visa Premium Services, interest-free instalments for purchases in AEGEAN and abroad and up to 12 interest- free installments for purchases of Aegean Pass over 300€. It is clarified that instalment selection can be perfomed over the phone by calling Alpha Bank Customer Service (Tel: 210 326 0000 | Daily 08:00 - 22:30 | Fax: 210 326 3401 | Email: CustomerService@alpha.gr).
9. Privileges are granted on an annual basis, valid for 12 months from the date of activation of the card and the relevant coupons are created in the member’s Miles+Bonus account.

The Aegean Visa Cyprus credit card is no available for new issuance, as of July 2nd, 2021. The re-issuance of the card is available for specific cases (i.e card loss, card expiration), if requested by Aegean Visa Cyprus cardholder.

La carte Aegean Visa Chypre est la carte de crédit d’AEGEAN créée en collaboration avec Alpha Bank Chypre et associée au plan Miles+Bonus.

1. Les personnes en possession de la carte de crédit Aegean Visa Chypre ont la possibilité d’accumuler des miles lors de leurs achats.
2. Les miles sont des miles Échangeables (Award Miles) au sens du chapitre 3 « MILES / CATÉGORIES, ETC. »
3. Les Cartes d’Adhérents et les mots de passe qui y sont associés ne seront jamais annulés tant que l’Adhérent reste en possession de la carte de crédit Aegean Visa Chypre.

4. By using the Aegean Visa members earn:

• 1€ = 2 Award Miles for purchases directly through AEGEAN's sales channels*
• 1€ = 2 Award Miles for purchases at Cyprus Airports Duty Free Shops
• 1€ = 1 Award Mile for purchases anywhere in Cyprus and abroad

*It is clarified that the offer of double miles is valid for ticket purchases directly through the AEGEAN and Olympic Air web sites, through the AEGEAN and Olympic Air call center, for services purchased at AEGEAN's check in, as well as for the purchase miles service at the website. The offer does not apply for airline tickets purchased via travel agencies or any other third party.

The Aegean Mastercard series by AEGEAN, were created in cooperation with the Bank of Cyprus and can be combined both with the Miles+Bonus program and the “antamivi” Card Reward Scheme.

The cooperation includes 2 credit cards, the Aegean Mastercard and the Aegean Mastercard Business, which will be available for issue as of July 15th, 2021.

Aegean Mastercard (for individuals)

1. The card and related privileges are activated simultaneously within 3 working days from the issuance of the Aegean Mastercard.
2. Upon activation of the Aegean Mastercard, cardholders are registered in Miles+Bonus, the Reward Program of AEGEAN and Olympic Air. In the event that a cardholder is already a member of Miles+Bonus, their account number will be linked to the Aegean Mastercard.
3. From all transactions made with their card, Aegean Mastercard holders can collect miles which are then added to their Miles+Bonus account. Miles are not collected in the following cases: (a) cash withdrawals (b) cash or cheque deposits (c) automatic payment orders (d) bank charges such as e.g. card subscription payment, PIN reprinting etc. (e) transactions concerning the payment of taxes and government service fees (including postage), (g) utility bill payments (h) gaming (Betting) and (i) money transfers (including Original Credit Transactions). For purchases made at AEGEAN (on-line via aegeanair.com, olympicair.com or the AEGEAN app or by phone at 801 11 20000 from a landline or 210 62 61 000 from a mobile phone or abroad), Aegean Mastercard holders collect 3 award miles for every 1 Euro they spend, while for transactions made at other companies anywhere in Cyprus or abroad, they get 1 award mile for every 2 Euro they spend.
4. These miles are Award Miles within the meaning of chapter 3 “MILES/CATEGORIES ETC.” and are credited to the Miles+Bonus account within 1 month.
5. The annual maximum number of miles that Aegean Mastercard holders can earn for each Card account with AEGEAN's Miles+Bonus Program cannot exceed 100,000 miles.
6. Aegean Mastercard holders can redeem the miles they have collected in their Miles+Bonus account in flights of the network of AEGEAN, of Olympic Air or any of the Star Alliance members, as well as other cooperating companies, or use them for any Miles+Bonus service.
7. Member Cards and subsequently the PINs thereof will never be cancelled, as long as the member remains an Aegean Mastercard holder.
8. If the Bank of Cyprus or the Aegean Mastercard holder proceeds with the closure of the Aegean MasterCard account, the Cardholder’s Miles+Bonus account will continue to be governed by the terms of the relevant Program. It is noted that, in such a case, Aegean Mastercard holders will be entitled to the crediting of the miles accumulated during the last month up to the date of the Aegean Mastercard accounts’s closure.
9. By activating a new Aegean Mastercard, each cardholder earn 3,000 welcome miles (award & tier miles), based on the application date of the card.
10. Upon activation of the Aegean Mastercard, two (2) coupons with discount codes for €20 are automatically created in the section “My Coupons” of the Miles+Bonus account of the cardholder at aegeanair.com.
    • The Coupon Number is the discount code that can be used for a €20 discount on any domestic or international flight.
    • The discount code is valid for 12 months after the activation date of the Aegean Mastercard.
    • The discount code applies to reservations involving domestic or international flights operated exclusively by the AEGEAN and Olympic Air network. All codeshare flights and flights not operated by AEGEAN and Olympic Air aircrafts are excluded.
    • The discount code is valid exclusively for bookings made via aegeanair.com, olympicair.com and the AEGEAN app.
    • The use of a €20 discount will be made exclusively using the discount code, as long as the member enters the discount code in the dedicated “Discount code” field that appears on the booking form and the Miles+Bonus Member ID of the Aegean Mastercard holder has been filled in when booking.
    • The discount code cannot be used when booking in the Low Fare Calendar or when redeeming miles to buy a ticket.
    • The discount code is valid only for transactions in euro (€).
    • The discount code can only be used by the Aegean Mastercard cardholder and not by any other Miles+Bonus member.
    • Only one discount code can be used for each booking.
    • The discount code can only be used once.
    • The discount code is not exchangeable for money.
    • The discount value of €20 applies to the fare and not to the total value of the ticket.
11. AEGEAN, in collaboration with Bank of Cyprus, further rewards Aegean Mastercard holders. Specifically, from 08/10/2025, Aegean Mastercard holders enjoy additional Miles+Bonus award miles for every transaction made with AEGEAN. In particular, Aegean Mastercard holders now directly earn 3 award miles per €1 spent with AEGEAN and 1 mile per €2 spent at businesses in Cyprus or abroad, without the previous process of converting Bank of Cyprus points into miles through the ‘Antamivi’ application.
    The Miles+Bonus award miles collected from transactions made within the AEGEAN network are credited to the Miles+Bonus account of each Primary Cardholder within the following days and appear with the description ‘Aegean Mastercard Antamivi’. The remaining additional Miles+Bonus award miles collected, continue to be credited at the beginning of each following month with the description ‘Aegean MasterCard Monthly Accruals’.
    It is noted that the points accumulated up to 07/10/2025 have already been automatically converted into award miles at a ratio of 3 points = 5 miles and have been credited to each cardholder’s Miles+Bonus account with the description ‘Aegean Mastercard Antamivi’. It is clarified that miles are credited based on the posting date of the transaction on the Card account and not on the transaction date.
    For any matters related to the award miles of the Miles+Bonus program, you may contact AEGEAN’s call center (daily, operating 24/7) through the following channels:
    a. Within Greece: 801 11 20000
    b. From mobile/Abroad: +30 210 6261000.
12. Transaction reversals imply reversal of miles, which will be deducted from the customer's Miles+Bonus account.
13. Aegean Mastercard holders enjoy unique benefits from Bank of Cyprus, such as travel insurance, shopping protection insurance, advanced contactless transaction technology, security through SMS Alert, access to more than 1,200 lounges worldwide via the Lounge Key Service with a corresponding cost per visit upon presentation of the Aegean Mastercard, participation in the Flight Delay Pass Service, and participation in the Mastercard Airport Security Fast Track priority service powered by DragonPass. More information at https://www.bankofcyprus.com.cy/home-gr/cards/.
14. Aegean Mastercard holders pay a monthly subscription, as set out by the Bank.
15. It is clarified that it is possible, for a supplementary, monthly subscription, to issue an additional card, the transactions of which will be credited in the Miles+Bonus Account of the main holder. Holders of additional cards are not offered any of the privileges of the main holder.
16. Privileges are granted on an annual basis, valid for 12 months from the date of activation of the card and the relevant coupons are created in the member’s Miles+Bonus account.
17. Ability to redeem reward points for the purchase of tickets on the AEGEAN and Olympic Air network, using Aegean’s online application at https://cyprusbankredemptionel.aegeanair.com/ .

1. Aegean Mastercard Business, the business card offered to companies with more than 1 employee, can be issued by companies on behalf of their employees.
2. The Aegean Mastercard Business is issued using the details of the company employee, combined with the details of the company.
3. Companies issuing Aegean Mastercard Business cards for their personnel have a separate Miles+Bonus account with specific rights.
4. The Blue - Silver – Gold Tier logic that applies to the Miles+Bonus Program does not apply to company's Miles+Bonus account, which is created to support the credit cards of company's employees.
5. All points of the antamivi Reward Scheme from the credit card transactions of all its employees are collected on the company's card.
6. The company collects in its Miles+Bonus account all the award miles resulting from the use of the credit card for purchases by each employee/cardholder. For purchases made at AEGEAN (on-line via aegeanair.com, olympicair.com or the AEGEAN app or by phone at 801 11 20000 from a landline or 210 62 61 000 from a mobile phone or abroad), it collects 4 award miles for every 1 Euro spent, while for transactions made at other companies anywhere in Cyprus or abroad, it earns 1 award mile for every 1 Euro spent.
7. These miles are Award Miles within the meaning of chapter 3 “MILES/CATEGORIES ETC.” and are credited to the Miles+Bonus account of the company within 1 month.
8. The annual maximum number of miles that Aegean Mastercard Business cardholders can earn for each Card account with AEGEAN's Miles+Bonus Program cannot exceed 100,000 miles.
9. Companies may redeem the miles they have collected only in award tickets, through the “How to Spend” section of their Miles+Bonus account at aegeanair.com or AEGEAN App. Spending can only be made on-line and only for award tickets.
10. Companies can transfer free of charge, the award miles collected to any Miles+Bonus account, using the Transfer Miles feature.
11. Companies may purchase award miles, but also to donate miles to non-profit organisations using their Miles+Bonus account.
12. Miles will be credited based on the posting date of the transaction on the Card account and not based on the transaction date.
13. AEGEAN, in collaboration with Bank of Cyprus, further rewards Aegean Mastercard Business holders. Specifically, from 08/10/2025, Aegean Mastercard Business holders enjoy additional Miles+Bonus award miles for every transaction made with AEGEAN. In particular, Aegean Mastercard Business holders now directly earn 4 award miles per €1 spent with AEGEAN and 1 mile per €1 spent at businesses in Cyprus or abroad, without the previous process of converting Bank of Cyprus points into miles through the ‘Antamivi’ application.
    The Miles+Bonus award miles collected from transactions made within the AEGEAN network are credited to the company’s Miles+Bonus account within the following days and appear with the description ‘Aegean Mastercard Antamivi’. The remaining additional Miles+Bonus award miles collected, continue to be credited at the beginning of each following month with the description ‘Aegean MasterCard Monthly Accruals’.
    It is noted that the points accumulated up to 07/10/2025 have already been automatically converted into award miles at a ratio of 3 points = 5 miles and have been credited to the company’s Miles+Bonus account with the description ‘Aegean Mastercard Antamivi’.
    It is clarified that miles are credited based on the posting date of the transaction on the Card account and not on the transaction date.
    For any matters related to the award miles of the Miles+Bonus program, you may contact AEGEAN’s call center (daily, operating 24/7) through the following channels:
    a. Within Greece: 801 11 20000
    b. From mobile/Abroad: +30 210 6261000
14. Reversals of transactions result in the reversal of miles, which will be deducted from the company’s Miles+Bonus account.
15. Company employees and cardholders of the Aegean Mastercard Business have their own separate Miles+Bonus account, which they use to register in Miles+Bonus, the Reward Program of AEGEAN and Olympic Air.
16. If an employee / cardholder is already a member of Miles+Bonus, his account number will be linked to the Aegean Mastercard Business.
17. Company employees/cardholders of the Aegean Mastercard Business earn miles (tier and award) in their Miles+Bonus account from their flights, as well as award miles from all partners of the Miles+Bonus program
18. The tier miles collected in the Miles+Bonus account of the Aegean Mastercard Business cardholders, determine the program tier of members and help them upgrade and/or keep their tier, in the Miles+Bonus Program (Blue, Silver and Gold tier).
19. Aegean Mastercard Business cardholders can use all services of the Miles+Bonus Program through their Miles+Bonus account.
20. Aegean Mastercard Business cardholders can spend the miles they have collected in their Miles+Bonus account, using any of the available program redemption services.
21. Member Cards and subsequently the PINs thereof will never be cancelled, as long as the member remains an Aegean Mastercard Business cardholder.
22. The card and related privileges are activated simultaneously within 3 working days from the issuance of the Aegean Mastercard Business.
23. By activating the Aegean Mastercard Business, company employees/cardholders earn 4,000 welcome miles (award & tier miles), based on the application date of the card.
24. Following the activation of the Aegean Mastercard Business, two (2) coupons with discount codes are automatically created in the Miles+Bonus account of the cardholder, for a free Fast Track priority service.
    • The Coupon Number is the discount code that can be used for 1 free Fast Track priority service, a special lane in the airport security check, that ensures the passenger's quick access to the departure gate.
    • The Fast Track priority service is available at selected airports in Greece and abroad. For more information, visit here.
    • The discount code is valid for 12 months after the activation date of the Aegean Mastercard Business.
    • The promotional code can be used up to 2 hours before your flight.
    • The discount code applies to reservations involving domestic or international flights operated exclusively by the AEGEAN and Olympic Air network. All codeshare flights and flights not operated by AEGEAN and Olympic Air aircrafts are excluded.
    • The discount code is valid exclusively for bookings made via aegeanair.com, olympicair.com and the AEGEAN app.
    • The use of the offer for 1 free Fast Track service will be made exclusively using the discount code, as long as the member enters the discount code in the dedicated “Discount code” field that appears on the booking form and the Miles+Bonus account number of the Aegean Mastercard Business holder has been filled in when booking.
    • The extra Fast Track priority service must be selected during booking or when managing booking in order to apply the discount.
    • The discount code cannot be used when booking in the Low Fare Calendar or when redeeming miles to buy a ticket.
    • The discount code is valid only for transactions in euro (€).
    • The discount code can only be used by the Aegean Mastercard Business cardholder and not by any other Miles+Bonus member.
    • Only one discount code can be used for each booking.
    • The discount code can only be used once.
    • The discount code is not exchangeable for money.
    • The discount code value is 9€ and corresponds to the value of 1 free Fast Track service at each of the aforementioned airports.
    • If the value of the discount code is greater than the value of the additional service selected, then the discount applied is equal to the value of the selected service.
    • In case the value of the discount code is lower than the value of the additional service selected, then the discount is the total value of the discount code and the member will have to pay the resulting additional charges.
25. Following the activation of the Aegean Mastercard Business card, two (2) coupons-discount codes are automatically created in the Miles+Bonus account of the cardholder, for a Free Upfront seat Selection
    • The Coupon Number is the discount code that you can use for 1 free Upfront seat to enjoy unique advantages such as priority serving, extra comfort in your seat, but also to be one of the first passengers to disembark from the aircraft.
    • The discount code is valid for 12 months after the activation date of the Aegean Mastercard Business.
    • The discount code applies to reservations involving domestic or international flights operated exclusively by the AEGEAN and Olympic Air network.
    • The promotional code can be used up to 48 hours before your flight.
    • The discount code is valid exclusively for bookings made via aegeanair.com, olympicair.com and the AEGEAN app.
    • The use of the offer for 1 free Upfront seat will be made exclusively using the discount code, as long as the member enters the discount code in the dedicated “Discount code” field that appears on the booking form and the Miles+Bonus account number of the Aegean Mastercard Business holder has been filled in when booking.
    • The extra Upfront service must be selected during booking or when managing booking in order to apply the discount.
    • The discount code cannot be used when booking in the Low Fare Calendar or when redeeming miles to buy a ticket.
    • The discount code is valid only for transactions in euro (€).
    • The discount code can only be used by the Aegean Mastercard Business cardholder and not by any other Miles+Bonus member.
    • Only one discount code can be used for each booking.
    • The discount code can only be used once.
    • The discount code is not exchangeable for money.
    • The discount code value is 25€ and corresponds to the value of 1 free Upfront seat for a one-way direct flight to Greece or abroad.
    • If the value of the discount code is greater than the value of the additional service selected, then the discount applied is equal to the value of the selected service.
    • In case the value of the discount code is lower than the value of the additional service selected, then the discount is the total value of the discount code and the member will have to pay the resulting additional charges.
26. Following the activation of the Aegean Mastercard Business card, four (4) coupons are automatically created in the Miles+Bonus account of the cardholder, for Access to the AEGEAN Business Lounges
    • The coupon can be used for 1 free access to the AEGEAN Business Lounges (Athens - Extra Schengen Area, Thessaloniki and Larnaka).
    • The coupon can be used up to 12 months after the activation date of the Aegean Mastercard Business.
    • The coupon is valid for one passenger only.
    • The coupon for free access to the AEGEAN Business Lounges is valid only for the Aegean Mastercard Business cardholder.
    • The benefit of free access to the AEGEAN Business Lounges also applies to toddlers of up to 2 years, travelling with the Aegean Mastercard Business cardholder.
27. The company and the employee/cardholder of the Aegean Mastercard Business card enjoy unique privileges from the Bank of Cyprus, such as travel insurance, shopping protection, advanced technology of contactless transactions, security through SMS Alert, access to more than 1,200 lounges worldwide via the Lounge Key Service with a corresponding cost per visit upon presentation of the Aegean Mastercard, participation in the Flight Delay Pass Service, and participation in the Mastercard Airport Security Fast Track priority service powered by DragonPass. More information at https://www.bankofcyprus.com.cy/home-gr/cards/.
28. Companies that have issued Aegean Mastercard Business cards pay a monthly subscription, as set out by the Bank.
29. Privileges are granted on an annual basis, valid for 12 months from the date of activation of the card and the relevant coupons are created in the member’s Miles+Bonus account.
30. Ability to redeem reward points for the purchase of tickets on the AEGEAN and Olympic Air network, using Aegean’s online application at https://cyprusbankredemptionel.aegeanair.com/ .

Members can earn miles from car rental reservations through the partnership with AUTOHELLAS S.A. (hereinafter “Hertz”), located at 31 Viltanioti St., Kifissia. It is stipulated that the miles will be credited in the Account only after completing the car rental. No Miles will be registered in case of a non-show upon the vehicle delivery or reservation cancellation.

Moreover, if the reservation is performed through rentacar.aegeanair.com or rentacar.olympicair.com/, or through hertz.gr (for car rentals in Greece) and the Miles+Bonus Account Number is provided, Hertz will offer special prices, customized from those on the general rental pricelist.

In case a reservation is performed through hertz.com, members can earn miles and get special prices only if they enter the relevant promotional code CDP, according to their tier (Blue and Silver members CDP 720207, Gold members CDP 720211) in the respective field "Discount CDP or Club Code".

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding car must have been rented by the Member (important prerequisite is that the Member should be the main car driver).
2. Miles+Bonus miles accrual, as well as Gold Miles+Bonus member privileges (i.e. free car category upgrade) are valid for qualifying retail rates in participating locations only; excluded are the Corporate, group or wholesale rates, third party internet rates, Airline or Travel Agency staff, Car rental employee rates, complimentary or free car rental upon mileage redemption, and gift certificates or other awards.
3. For every car rental with Hertz, Miles+Bonus members will earn 10 award miles for every 1 euro spent, on the total rental cost, regardless of the vehicle category or the rental duration.
4. This scheme is valid for completed rentals from 19/01/2026 onwards. For rentals completed until 18/01/2026 the following scheme apply:
   For completed rentals until 18/01/2026 the following scheme will apply:
   

   Vehicle category	1 day rental	2 - 3 days rental	4 days and over
   Groups A, B, C, J, Z and F	350 award miles	700 award miles	1,250 award miles
   Rest of Groups	500 award miles	1,000 award miles	1,500 award miles

5. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
6. The Miles are registered solely in Miles+Bonus Account of the Member who used the car rental services as the main card driver and are credited within 15 working days after the vehicle’s delivery.
7. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
8. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
9. Each member-passenger must indicate his/her Account Number when reserving the car. Otherwise proper registration of the Miles will not be possible. Booking confirmation itineraries, payment receipts, and/or any other relevant documentary evidence should be retained by the Member until the Miles attributable to the car rental services appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. AEGEAN holds no responsibility with regard to the car rental conditions, through the Hertz booking system.
11. In the event that earned Miles from your car rental with Hertz in Greece, Cyprus, Bulgaria, Romania, Serbia, Ukraine, Croatia, Montenegro do not appear in the Account, please send AEGEAN the Hertz rental agreement (via the form https://aegeanairlines.custhelp.com/app/ask). For car rentals from Hertz for the rest of the countries please submit online your request at https://www.hertz.com/rentacar/partner/index.jsp?targetPage=ftRetroFormView.jsp
12. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the rental completion/vehicle delivery.

1. Members can redeem Miles for partial or full payment of a car rental with Hertz exclusively through the company's service points in Greece, through https://rentacar.aegeanair.com/ ,through Autohellas Hertz Call Center (Rent-a-Car Reservations Department -> 210 6264 444 / Monday - Friday: 08:00 - 20:00, Saturday: 08:00 - 16:00 ) or through the hertz.gr website for car reservations in Greece.
2. Car rental payment through miles redemption is based on a ratio of 1 Euro = 300 Award Miles, while the minimum number of miles to be redeemed is set at 1,500 miles (5 euros) per transaction. Miles are automatically deducted from the Member's Account immediately after the redemption is complete.
3. In order to complete the redemption process at the Hertz service point (online through hertz.gr, through https://rentacar.aegeanair.com/ , through Autohellas Hertz’s Call Center (Rent-a-Car Reservations Department -> 210 6264 444 / Monday - Friday: 08:00 - 20:00, Saturday: 08:00 - 16:00) or in a physical touch point), the member must have a valid mobile phone and email in the Contact details of his Miles+Bonus account. During the redemption process, a confirmation code will be automatically sent via SMS to the member, which will be valid for only a few minutes and must be given directly by the member to the Hertz representative or entered at hertz.gr.
4. Please note that Miles can only be redeemed by the owner of the Miles+Bonus Account and provided that he is declared as the first driver in the Hertz rental contract. It is necessary to show the Member's Miles+Bonus card or register the account on hertz.gr, through https://rentacar.aegeanair.com/ or through Autohellas Hertz Call Center (Rent-a-Car Reservations Department -> 210 6264 444 / Monday - Friday: 08:00 - 20:00, Saturday: 08:00 - 16:00).
5. The Car Rental Guarantee is excluded from Miles Redemption.
6. After returning the vehicle and closing the rental contract, award miles used to pay for the rental cannot be refunded.
7. In the event of a reservation modification requiring a refund, the refund will first be made to the customer's credit card, until the charge on the card is cleared and then miles will be returned to the member's Miles+Bonus account.
8. The cancellation and no-show conditions also apply to full or partial payment of the reservation by redeeming AEGEAN Miles+Bonus Award Miles. In case a refund is required, it will be made to the customer's (credit/debit) card first, until the charge on the card is cleared, and then the remaining Award Miles will be refunded to the member's Miles+Bonus account.

Redemption by online request via Miles+Bonus account (Valid for bookings made until 09/04/25)

• Car groups: B, D, E, F, N
• 2.500 km/month (28 up to 31 days)
• Third party insurance
• Collision Damage Waiver (CDW)*
• Theft Protection (TPC)*
• 24hour roadside assistance
• VAT and other taxes

• Driving license for at least one (1) year
• Credit cardholder
• 21 years of age or more for category B and 25 years age and more for rest categories
• Read here all the terms and conditions.

Les Adhérents peuvent gagner ou échanger des miles dans le cadre du programme de location de voiture mensuelle Hertz Flex Drive en Grèce, grâce au partenariat conclu avec AUTOHELLAS S.A. (ci-après « Hertz »), sis 31 rue Viltanioti, Kifissia.

Le contrat de location mensuelle de véhicule Hertz Flex Drive doit être conclu directement via le réseau officiel Autohellas Hertz.

ACCUMULATION DE MILES :

1. Pour que les Miles soient enregistrés sur un Compte, le véhicule correspondant doit avoir été loué par l’Adhérent (le fait que l’Adhérent doit être le conducteur du véhicule constitue une condition préalable importante).
2. Il est stipulé que les miles ne seront crédités sur le Compte qu'après règlement effectif mensuel du montant de la location du véhicule. Aucun Mile ne saurait être enregistré en cas de non-présentation à la date de remise du véhicule spécifiée ou d'annulation de la réservation.
3. Les miles accumulés dans le cadre du programme Miles+Bonus sont valables pour les tarifs de détail éligibles dans les agences participantes uniquement (en Grèce et à Chypre). Sont exclus les tarifs d'entreprise, les tarifs de groupe ou de gros, les tarifs Internet proposés par des tiers, les tarifs réservés au personnel des compagnies aériennes ou des agences de voyages, les tarifs réservés aux employés d'agences de location de véhicules, toute location de voiture gratuite suite à un échange de miles, ainsi que les transactions bénéficiant d'un code promotionnel.
4. Le nombre de Miles gagnés est égal au triple du coût de la réservation conclue par l’Adhérent (1€ = 3 Miles).
5. Les Miles attribués sont des Miles échangeables, tels que définis au chapitre 3 « MILES/CATÉGORIES, ETC. ».
6. Les Miles sont enregistrés uniquement sur le compte Miles+Bonus de l’Adhérent qui a utilisé les services de location mensuelle de véhicule Flex Drive en tant que conducteur principal, et sont crédités dans un délai de deux semaines à compter de la remise du véhicule.
7. Les Miles n’ont aucune valeur commerciale et ne peuvent être échangés contre de l’argent. Toute transaction (vente, échange, etc.) de Miles ou d’offres est automatiquement considérée non valide.
8. Si le Plan est annulé, comme stipulé dans les Conditions générales, tous les Miles accumulés seront automatiquement annulés et ne pourront être échangés contre des offres.
9. Chaque adhérent-passager doit indiquer son Numéro de compte au moment de la réservation du véhicule. À défaut, aucun enregistrement des Miles ne pourra être effectué. L’Adhérent doit conserver le contrat Flex Drive, les reçus de paiement et/ou toutes autres pièces justificatives relatives aux services de location du véhicule, jusqu’à ce que les Miles apparaissent sur son Compte. AEGEAN peut, à sa discrétion, déterminer si les documents produits par l’Adhérent constituent ou non une preuve suffisante.
10. AEGEAN n'assume aucune responsabilité concernant les conditions de location mensuelle de véhicule, en cas d'indisponibilité ou d'autres problèmes pouvant survenir via le système de réservation Hertz.
11. Dans le cas où les Miles gagnés grâce à votre location mensuelle de véhicule Flex Drive par Hertz en Grèce ou à Chypre n’apparaîtraient pas sur votre Compte, veuillez envoyer le reçu de paiement de la location émis par Hertz à AEGEAN (via le formulaire https://aegeanairlines.custhelp.com/app/ask).
12. Toute contestation relative à des transactions de Compte Miles concernant une demande de crédit rétroactif doit être notifiée à AEGEAN dans les douze (12) mois suivant le terme de la location ou la date de remise du véhicule.

ÉCHANGE DE MILES :
L’échange de miles contre le programme de location mensuelle de véhicule Flex Drive est régi par les conditions générales relatives à la location mensuelle en vigueur d’AUTOHELLAS S.A. (« Hertz »), 31 rue Viltanioti, Kifissia, les conditions générales de Flex Drive ainsi que par les présentes conditions du Programme.
Le texte intégral des conditions générales de location de véhicule mensuelle Flex Drive est à la disposition des Adhérents, directement auprès de Hertz.
1. L’adhérent peut échanger des miles contre le paiement partiel ou total d’une location de voiture, exclusivement auprès des points de service de la société en Grèce, pour les réservations de voitures en Grèce.
2. Le paiement de la location de voiture par échange de miles est basé sur un ratio de 1 euro = 300 miles échangeables, le nombre minimum de miles à échanger étant fixé à 1 500 miles (5 euros) par transaction. 
3. Pour procéder à l’échange auprès du point de service Hertz, l’adhérent doit disposer d’un numéro de téléphone portable et d’une adresse e-mail valides, enregistrés dans les coordonnées de son compte Miles+Bonus. Lors du processus d’échange, un code de confirmation sera automatiquement envoyé par SMS et par e-mail à l’adhérent. Ce code sera valable quelques minutes seulement et devra être communiqué directement par l’adhérent au représentant Hertz ou saisi sur hertz.gr.
4. Veuillez noter que les miles ne peuvent être échangés que par le propriétaire du compte Miles+Bonus, déclaré comme principal conducteur dans le contrat de location Hertz.  La carte Miles+Bonus de l’adhérent doit être présentée. 
5. Après restitution du véhicule et clôture du contrat de location, les Miles échangeables utilisés pour régler la location ne pourront pas être remboursés.
6. En cas de modification nécessitant un remboursement, le remboursement sera d’abord effectué sur la carte de crédit du client, jusqu’à ce que le débit de la carte soit effacé, puis les miles seront recrédités sur le compte Miles+Bonus de l’adhérent.
7. Les conditions d’annulation et de non-présentation s’appliquent également au paiement total ou partiel de la réservation par échange de Miles échangeables AEGEAN Miles+Bonus. En cas de remboursement, celui-ci sera d’abord effectué sur la carte (crédit/débit) du client, jusqu’à ce que le débit de la carte soit effacé. Les Miles échangeables restants seront ensuite reversés sur le compte Miles+Bonus de l’adhérent.
8. Les Miles échangeables correspondants seront automatiquement déduits du compte de l’Adhérent au moment du paiement des frais de location mensuelle de véhicule Flex Drive.
9. Les Adhérents ne sont pas autorisés à transférer le droit d’échanger de miles à une tierce partie.
10. En cas de résiliation de la location de mensuelle de véhicule, les miles ne seront pas remboursés une fois la procédure d’échange terminée. Les conducteurs doivent satisfaire aux conditions de location Hertz suivantes :
• Être titulaire du permis de conduire depuis au moins un (1) an
• Être détenteur d’une carte de crédit/débit en cours de validité.
• Être âgé de plus de 21 ans pour les catégories de véhicules A, B, J et V2, et de plus de 25 ans pour les véhicules des autres catégories. Consultez ici les termes et conditions.
11. Hertz est susceptible de modifier les conditions à sa discrétion, à différents moments. Ainsi, nous recommandons aux adhérents de demander et d’étudier les conditions de location des véhicules au moment de la réservation. 
12. Les Adhérents Miles+Bonus qui ont effectué leur inscription et ont enregistré au moins 1 vol avec AEGEAN, Olympic Air ou Star Alliance sur leur compte Miles+Bonus ou sont titulaires d’une carte AEGEAN Bonus Visa/AEGEAN Mastercard of Bank of Cyprus et ont complété leur inscription, ont droit à l’échange de miles auprès de ce partenaire.

Les Adhérents peuvent gagner ou échanger des miles pour le leasing de véhicules auprès de Hertz en Grèce, grâce au partenariat conclu avec AUTOHELLAS S.A. (ci-après « Autohellas Hertz »), sis 31 rue Viltanioti, Kifissia.

Le contrat de leasing Hertz et la prise en charge de la voiture doivent être effectués directement via le réseau officiel Autohellas Hertz en Grèce.

ACCUMULATION DE MILES :

1. Les Miles seront enregistrés sur le Compte de l'Adhérent déclaré par le signataire du Contrat de leasing,
2. Uniquement sur la base du tarif mensuel de leasing. Sont exclus tous les autres versements pouvant intervenir en cours de location ou à son expiration, tels que les cautions, les frais pour dommages, les franchises, les kilomètres supplémentaires, etc.
3. Les miles seront enregistrés uniquement pour les nouveaux contrats de leasing, à partir du 18/05/2022, dont l'intégration au programme est indiquée par le symbole correspondant.
4. Il est stipulé que les miles ne seront crédités sur le compte qu'après le paiement du tarif mensuel facturé correspondant.
5. Il est précisé qu'en cas de résiliation du Contrat de leasing, les Miles ne seront pas enregistrés.
6. Autohellas Hertz offre 3 miles pour chaque tranche de 2 euros du tarif mensuel de l'offre, dans toutes les configurations de leasing réalisées via le Calculateur de leasing en ligne.
7. Autohellas Hertz peut, à sa discrétion, appliquer la même proportion ou une proportion différente de Miles par Euro aux véhicules sélectionnés aux tarifs de leasing ou aux clients, chaque fois qu’elle le jugera opportun.
8. Les Miles attribués sont des Miles échangeables, tels que définis au chapitre 3 « MILES/CATÉGORIES, ETC. ».
9. Les Miles n’ont aucune valeur commerciale et ne peuvent être échangés contre de l’argent. Toute transaction (vente, échange, etc.) de Miles ou d’offres est automatiquement considérée non valide.
10. Si le Plan est annulé, comme stipulé dans les Conditions générales, tous les Miles accumulés seront automatiquement annulés et ne pourront être échangés contre des offres.
11. Chaque adhérent-passager doit indiquer son Numéro de compte au moment de la signature du contrat de Leasing Hertz. À défaut, aucun enregistrement des Miles ne pourra être effectué. L’Adhérent doit conserver le Contrat de leasing, les reçus de paiement et/ou toutes autres pièces justificatives relatives aux services de location du véhicule, jusqu’à ce que les Miles apparaissent sur son Compte. AEGEAN peut, à sa discrétion, déterminer si les documents produits par l’Adhérent constituent ou non une preuve suffisante.
12. Autohellas Hertz et AEGEAN n'assument aucune responsabilité ou obligation à l’égard de la collecte, de l'enregistrement ou de la conservation des Miles au nom du Client qui a loué une voiture via le programme de Leasing Hertz, à moins que celui-ci n'ait déclaré un numéro de compte valide.
13. AEGEAN n'assume aucune responsabilité à l’égard des Conditions générales de leasing Hertz, de toute indisponibilité ou de tout autre problème pouvant survenir lors du processus de leasing Autohellas Hertz.
14. Dans le cas où les Miles gagnés dans le cadre d’une location de véhicule en Leasing auprès Autohellas Hertz en Grèce n'apparaîtraient pas sur le Compte, veuillez envoyer à AEGEAN le reçu de paiement du montant du leasing Autohellas Hertz (via le formulaire https://aegeanairlines.custhelp.com/app/ask).
15. Toute contestation relative à des transactions de Compte Miles concernant une demande de crédit rétroactif doit être notifiée à AEGEAN dans les douze (12) mois suivant le terme de la location ou la date de remise du véhicule.

Les Adhérents au Plan peuvent accumuler des Miles par le biais de réservations d’hôtel via la collaboration d’AEGEAN avec Booking.com. Il est précisé que le séjour à l’hôtel doit avoir été effectué pour que les Miles correspondants soient crédités. Si l’Adhérent ne se présente pas à l’hôtel ou s’il annule sa réservation, les Miles correspondants ne sont pas crédités.

ACCUMULATION DE MILES :

Les Adhérents au Plan peuvent accumuler des Miles par le biais de réservations d’hôtel via la collaboration d’AEGEAN avec Booking.com. Il est précisé que le séjour à l’hôtel doit avoir été effectué pour que les Miles correspondants soient crédités. Si l’Adhérent ne se présente pas à l’hôtel ou s’il annule sa réservation, les Miles correspondants ne sont pas crédités.

1. Pour l’enregistrement de Miles sur un Compte, le séjour d’hôtel correspondant doit avoir été effectué par l’Adhérent-même et l’Adhérent doit disposer d’un compte Miles&Bonus actif.
2. Pour que les Miles soient enregistrés sur un Compte, il faut que la réservation d’hôtel correspondante ait été faite exclusivement via www.aegeanair.com (http://hotel.aegeanair.com).
3. Les Miles revenant à chaque Adhérent correspondent au double du montant total du séjour ayant été confirmé lors de la réservation. Si l’Adhérent séjourne moins de nuits que celles figurant sur la réservation, aucun Mile ne sera crédité sur son compte.
4. En cas de règlement en devise autre que l’euro, le nombre de Milles échangeables enregistrés sur le compte de l’Adhérent est calculé sur la base de la somme convertie en euros
5. In case of payment in currencies other than Euro, the amount of Award Miles registered in Member’s account is calculated based on the converted in Euro amount
6. Les Miles sont des Miles Echangeables (Award Miles) correspondant à la définition du chapitre 3 « MILES/CATEGORIES ETC. »
7. Les Miles ne sont crédités que sur le compte de l’Adhérent ayant séjourné à l’hôtel, dans un délai de cinq semaines maximum après le séjour en question et à condition d’une correspondance exacte entre les donnés de l’Adhérent et celles de la personne ayant séjourné à l’hôtel.
8. Les Miles n’ont aucune valeur marchande et ne peuvent en aucun cas être échangés contre de l’argent. Toute cession (vente, échange etc.) de Miles ou d'offres est considérée nulle de droit.
9. En cas d’annulation du Plan conformément aux dispositions des Termes Généraux, tous les Miles accumulés sont automatiquement annulés et ne sont plus échangeables contre des offres.
10. Tout Client-Adhérent au Plan est tenu d’indiquer son Code lors de la procédure de la réservation d’hôtel, sinon l’enregistrement des Miles sur son compte n’est pas possible. Les talons de confirmation de la réservation, les reçus d’hôtels et/ou tout autre justificatif doit être conservé par l’Adhérent, jusqu’à ce que les Miles apparaissent dans son compte. AEGEAN peut à sa convenance décider si le justificatif présenté par l’Adhérent constitue une preuve suffisante.
11. AEGEAN n’a aucune part de responsabilité en ce qui concerne les conditions et les annulations du séjour, le manque de disponibilité, et autres éventuels problèmes pouvant découler du système de réservation de Booking.com ou de l’hôtel mentionné sur chaque réservation.
12. In the event that earned Miles do not appear in the Account, please notify AEGEAN accordingly by sending an e-mail with the transaction confirmation attached to https://aegeanairlines.custhelp.com/app/email. Any objections relating to Miles Account transactions concerning a claim for retroactive credit should be notified to AEGEAN within  twelve (12) months following the hotel stay (check-out date),  otherwise they will be lost.

Les Adhérents du programme peuvent accumuler des miles en effectuant des achats pendant leurs vols via le catalogue Aegean Shop in the Clouds ou en ligne auprès de la boutique en ligne, via https://shopintheclouds.aegeanair.com.Il convient de noter que le produit doit avoir été effectivement acheté et livré pour que les miles correspondants soient crédités sur le compte de l'Adhérent, après l'arrivée du vol. Aucun Mile ne sera enregistré en cas de refus de livraison du produit acheté. Il est à noter que le catalogue Shop in the Clouds est distribué uniquement sur les vols internationaux d'Aegean. Les Adhérents peuvent également échanger leurs miles contre des produits achetés dans la boutique en ligne Shop in the Clouds d’Aegean.

Pour les conditions générales complètes relatives aux achats effectués auprès de la boutique en ligne Shop in the Clouds d’Aegean, visitez la boutique en ligne sur https://shopintheclouds.aegeanair.com/terms-conditions/.

ACCUMULATION DE MILES DEPUIS LE CATALOGUE DE SHOP IN THE CLOUDS D’AEGEAN ET LA BOUTIQUE EN LIGNE SHOP IN THE CLOUDS :

1. Afin que les Miles soient enregistrés en bonne et due forme sur un Compte, l'achat correspondant doit avoir été effectué par l’Adhérent lui-même, dont le Compte Miles+Bonus doit être actif ou dont l'inscription est incomplète.
2. Les miles ne pourront être cumulés qu'à condition que le produit soit acheté via le catalogue Shop in the Clouds d’Aegean au cours d'un vol opéré par AEGEAN, après avoir saisi le numéro de carte d'adhérent Miles+Bonus avant la transaction, ou par achat auprès de la boutique en ligne, sur https://shopintheclouds.AEGEANair.com, à condition que l'identifiant de l'adhérent Miles+Bonus ait été enregistré au moment de la réservation.
3. Le nombre de Miles à gagner est calculé en multipliant par deux la valeur des achats effectués par l’Adhérent. Aucun Mile ne sera gagné en cas de refus de livraison du produit ou d'échec de livraison.
4. Les Miles attribués sont des Miles échangeables, tels que définis au chapitre 3 « MILES/CATÉGORIES, ETC. ».
5. Les Miles sont crédités uniquement sur le Compte de l’Adhérent qui a effectué la transaction, étant entendu que les coordonnées de l'Adhérent sont identiques à celles de l’acheteur, telles qu’indiquées dans la transaction.
6. Les Miles ne sont dotés d’aucune valeur commerciale et ne peuvent être échangés contre de l’argent. Toute transaction (vente, échange, etc.) de Miles ou d’offres est automatiquement considérée non valide.
7. Si le Plan est annulé, comme stipulé dans les Conditions générales, tous les Miles accumulés seront automatiquement annulés et ne pourront être échangés contre des offres.
8. Chaque adhérent-passager doit indiquer son numéro de compte lors de ses achats via Shop in the Clouds d’Aegean, faute de quoi les Miles ne pourront être enregistrés. L’Adhérent doit conserver les reçus et/ou toutes autres pièces justificatives jusqu’à ce que les Miles apparaissent sur son compte, au plus tard un mois après le vol effectué. AEGEAN peut, à sa discrétion, déterminer si les documents produits par l’Adhérent constituent ou non une preuve suffisante.
9. AEGEAN décline toute responsabilité à l’égard de la qualité des services fournis, l'éventuelle indisponibilité de certains articles ou tout autre problème éventuel.
10. Il convient de préciser qu'aucune demande d'enregistrement rétroactif de miles ne pourra être acceptée.

1. Les Adhérents doivent avoir collecté le nombre adéquat de Miles échangeables afin de les échanger contre des produits auprès de la boutique en ligne Shop in the Clouds d’Aegean, correspondant au prix de détail total.
2. L'échange de miles n’est possible qu'auprès de la boutique en ligne.
3. L'achat d’un produit via l'échange de Miles est calculé sur la base de la proportion de 1 euro = 300 Miles échangeables.
4. Les Miles échangeables correspondants sont automatiquement déduits du compte de l'Adhérent au moment de l’achat.
5. En cas de remboursement ou d'annulation, les miles échangés pour l'achat du produit seront recrédités sur le compte de l’adhérent Miles+Bonus dans un délai de 20 jours ouvrables.

Program members may earn miles for electricity power products and add-on services purchases offered by Public Power Provider (PPC) online at www.dei.gr via myDEI account.
Miles+Bonus program collaborating with the following PPC units:

• Public Power Provider website at www.dei.gr
• Public Power Provider physical stores
• Public Power Provider call center
• https://mydei.dei.gr online platform

1. The Miles that can be gained against products and add-on services are calculated as following:
   
   Miles accrual actions
   
   • 1st login to myDEI app: 500 miles
   • Standing Order: 500 miles
   • Monthly bill activation: 500 miles
   • PPC myEnergy Coach tool completion (completion of all 3 questionnaires) *: 500 miles
   
   
   *Available only for business invoices of low voltage.
   
   The above actions are available for a unique activation and correspond per myDEI user.
   
   For residential customers:
   • By activating the product PPC myHome Enter: 1,500 miles
   • By renewing the product PPC myHome Enter: 1,000 miles
   • By activating the product PPC myHome Online: 1,500 miles
   • By renewing the product PPC myHome Online: 1,000 miles
   • By activating the product PPC myHome 4Students: 2,000 miles
   • By renewing the product PPC myHome 4Students: 2,000 miles
   • Mε την ενεργοποίηση της πρόσθετης υπηρεσίας bluePass: 500 μίλια
   • By activating the product PPC myHome EnterTwo: 1,500 miles
   • By renewing the product PPC myHome EnterTwo: 1,000 miles
   • By activating the product PPC myHome Plan: 2,500 miles & 30% discount on Family fare
   • By renewing the product PPC myHome Plan: 2,000 miles & 30% discount on Family fare
   • By activating the product PPC myHomeMaxima: 2,500 miles & 30% discount on ComfortFlex fare
   • By renewing the product PPC myHomeMaxima: 2,000 miles & 30% discount on ComfortFlex fare
   
   For business customers:
   • By activating the product PPC myBusiness Enter: 1,500 miles
   • By renewing the product PPC myBusiness Enter: 1,000 miles
   • By activating the add-on service GreenPassPro: 500 miles
   
   
2. The Miles granted are Award Miles, as defined in chapter 3 "MILES/CATEGORIES ETC."
3. Mileage accrual is valid for purchases at the collaborating PPC units via myDei account and is not valid for rest PPC products, services and PPC contracts.
4. Mileage accrual is valid only for the actions mentioned at clause 2.
5. Miles are credited solely in the Account of the Member who made the action, and are attributed 30 minutes after the action completion. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
6. The respective Miles from purchases at the collaborating PPC units may be credited in a unique Account and only once per action.
7. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
8. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
9. In order that the Members can earn Miles for online product and add-on services purchases via myDEI, they must fill in his/her Miles+Bonus member id at “My Reward Miles” section, otherwise proper registration of the Miles will not be feasible.
10. It is clarified that Miles are credited in the Account of the Member who is connected at DEH my Rewards Miles Section at the time of the action. Member could fill in the Miles+Bonus member id retroactively within 365 days after the action completion, so as the respective miles to be credited in his/her Miles+Bonus account.
11. For activations and renewals members could not be rewarded for the same action within 335 days
12. Miles accrual is not possible when a Member's account is locked.
13. AEGEAN holds no responsibility with regard to the quality of the products and add-on services.

1. Miles+Bonus Members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles+Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for online electricity power bill payment at www.dei.gr, via myDEI account, for the total bill amount or part of it.
2. Members must have earned the adequate number of Award Miles in order to exchange them for products and add-on services purchases, at their whole amount, or part of it.
3. Miles redemption is valid only for online payment only at www.dei.gr and is not valid for the rest Public Power Company stores.
4. The product and add-on services purchases through Miles redemption is calculated based on the ratio 1 euro = 300 Award Miles.
5. The minimum redemption cap is equivalent to 1,500 miles (5€) per transaction.
6. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the payment.
7. In order that the Members can redeem Miles for online electricity power bill payment via myDEI, they must fill in his/her Miles+Bonus member id at “DEI my Rewards Miles” section. For the completion of the redemption process during online payment, the member must have declared a valid mobile phone in the Contact details of their Miles+Bonus profile. During the redemption process, a confirmation code will be sent via SMS to the member, which will only be valid for a few minutes and must be filled in at the relevant field immediately.
8. Miles refund will not be accepted, once the redemption procedure has been completed.

Program members may collect miles via purchasing from Hellenic Duty Free Shops by displaying their Miles+Bonus card to the cashier. It shall be made clear that the product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member’s Account. Μembers can also redeem their miles against products purchased from Hellenic Duty Free Shops.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding purchase must have been carried out by the Member himself.
2. The Miles that can be gained are calculated as twice the cost of purchases completed by the Member (1€ = 2 Miles). No Miles will be earned should there be a return or refusal to accept the product delivery or its unsuccessful delivery.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the purchase, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from purchases at the Hellenic Duty Free shops may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number when shopping. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the products or any other problem that may arise.
10. For purchases from June 17th 2016, the retroactive credit of missing miles will not be available, thus the member must show the Miles+Bonus card during the transaction, otherwise the miles will not be credited.

MILES REDEMPTION ON HELLENIC DUTY FREE:

1. Miles+Bonus Members  that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles + Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled o redeem miles at the Hellenic Duty Free Shops.
2. Members must have collected the adequate number of Award Miles in order to exchange them for products at the Hellenic Duty Free Shops, at their whole retail price.
3. The product purchase through Miles redemption is calculated based on the ratio 1 euro = 300 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the purchase.
5. The Member is not allowed to transfer the right to redeem miles to any third party.
6. No Miles refund will be accepted, once the redemption procedure has been completed, even if the purchased product is changed or returned.

Program members may collect miles via staying at Donkey Hotels & Resorts by displaying their Miles+Bonus card at the check-in counter. It shall be made clear that the reservation must be completed before the corresponding miles are credited in the Member’s account. Μembers can also redeem their miles against free stays at  Donkey Hotels & Resorts.

 Donkey Hotels & Resorts comprise these units: Semiramis, Periscope & New.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member himself.
2. The Miles that can be gained are calculated as twice the cost of the reservation completed by the Member (1€ = 2 Miles). No Miles will be earned should there be a non-show incident. It should also be clarified that the Miles credited correspond with the total expenditure at  Donkey Hotels & Resorts, i.e. including the usage of extra facilities other than the stay itself.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within four (4) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from  Donkey Hotels & Resorts reservations may be credited in a unique Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Program’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card to indicate his/her Account Number when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from July 3rd, 2012 (when the Aegean- Donkey Hotels & Resorts partnership was initiated), by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the relevant supporting documents, otherwise they will be lost.

MILES REDEMPTION ΑΤ Donkey Hotels & Resorts:

1. Miles+Bonus Members  that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles+Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for this partner.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at Donkey Hotels & Resorts.
3. For free stays at Donkey Hotels & Resorts, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions:
   - If the cancellation is requested up to 24 hours prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full
   - If the cancellation is requested within 24 hours from the declared hotel arrival time, then all the miles used for the redemption shall be lost.

Les adhérents du Plan ont la possibilité d’accumuler des miles par l’intermédiaire de leur séjour dans les HÔTELS AMATHUS, en présentant leur carte Miles&Bonus au guichet d’enregistrement. Il convient de préciser que la réservation doit être conclue avant que les miles correspondants soient crédités sur le Compte de l’Adhérent dans les quatre (4) semaines suivant la date de check out. Les HÔTELS AMATHUS comprennent ces unités: Amathus Beach Hotel Limassol (Chypre), Amathus Beach Hotel Paphos (Chypre), Amathus Beach Hotel Rhodes (Grèce).

ACCUMULATION DE MILES :

1. Afin que les Miles soient enregistrés en bonne et due forme sur un Compte, la réservation correspondante doit avoir été effectuée par l’Adhérent lui-même, dont le Compte Miles&Bonus doit être actif.
2. Les Miles qui peuvent être cumulés sont calculés comme étant le double du coût de la réservation conclue par l’adhérent (1€ = 2 Miles). Aucun Mile ne sera enregistré en cas de non-présentation. Il convient aussi de préciser que les Miles crédités correspondent au montant total des dépenses réalisées aux Hôtels Amathus, c.à.d. y compris l’usage d’agréments supplémentaires autres que le séjour lui-même.
3. Les Miles accordés sont des Miles échangeables, tels que définis au chapitre 3 « MILES/CATÉGORIES, ETC. ».
4. Les Miles sont crédités uniquement sur le Compte de l’Adhérent qui a effectué la transaction, étant entendu que les coordonnées du client sont identiques à celles de l’Adhérent, telles qu’indiquées dans la transaction, et sont attribués, au plus tard, dans les quatre (4) semaines suivant la date de check-out. Tout Adhérent a la possibilité de se renseigner au sujet des Miles accumulés via le site de Miles&Bonus à www.aegeanair.com ou en appelant le 801 11 20000 (ou le +30 210 6261000 depuis un mobile ou l’étranger).
5. Les Miles respectifs issus des réservations aux Hôtels Amathus ne peuvent être crédités que sur un seul Compte et une seule fois par transaction.
6. Les Miles ne sont dotés d’aucune valeur commerciale et ne peuvent être échangés contre de l’argent. Toute transaction (vente, échange, etc.) de Miles ou d’offres est automatiquement considérée non valide.
7. Si le Plan est annulé, comme stipulé aux Conditions générales, tous les Miles accumulés seront automatiquement annulés et ne peuvent être échangés contre des offres.
8. Tous les Adhérents sont tenus de présenter leur carte Miles&Bonus en vue de fournir leur Numéro de Compte lors de l’enregistrement à l’hôtel. Sinon, l’enregistrement des Miles ne sera pas possible. L’Adhérent doit conserver le courriel de confirmation ou le reçu, et/ou toutes autres pièces justificatives jusqu’à ce que les Miles apparaissent sur son Compte. AEGEAN peut, à sa discrétion, déterminer si les documents produits par l’Adhérent constituent une preuve suffisante ou pas.
9. AEGEAN décline toute responsabilité à l’égard de la qualité des services fournis, de la disponibilité ou de tout autre problème éventuel.
10. Toute contestation relative à des transactions de Compte Miles concernant une demande d’accréditation rétroactive doit être notifiée à AEGEAN dans les douze (12) mois suivant la date de check-out, à partir du 10 août 2012 (date inauguratrice du partenariat Aegean- Hôtels Amathus) par envoi d’un courriel adressé à AEGEAN (à https://aegeanairlines.custhelp.com/app/ask), en y joignant les pièces justificatives correspondantes, faute de quoi ils seront perdus.
11. Au cas où l’Adhérent participerait à un plan de fidélité d’une autre compagnie aérienne qui attribue, lui aussi, des miles par l’intermédiaire de séjours aux hôtels Amathus, les miles correspondants seront crédités sur le plan choisit par l’Adhérent, quelque soit celui-ci, et ce, à son entière discrétion.

Program members may collect miles via dinning at B&E Goulandris Café-Restaurant, 13 Eratosthenous str. Athens 116 35, by displaying their Miles+Bonus card.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as four times the cost of dinning completed by the Member (1€ = 4 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from dinner at B&E Goulandris Café-Restaurant, Athens, may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise, proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the dinners, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from the 13th of September, 2023 (when the Aegean-B&E Goulandris Café-Restaurant Athens, partnership was initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost.

1. Miles+Bonus Members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles+Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for B&E Goulandris Café-Restaurant, Athens.
2. Members who wish to redeem miles at B&E Goulandris Café-Restaurant, Athens, for free dinning, must have active accounts.
3. Members must have collected the adequate number of Award Miles in order to exchange them for dinners at B&E Goulandris Café-Restaurant, Athens, at their whole retail price.
4. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 300 Award Miles.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
6. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
7. The Member is allowed to transfer the right to redeem miles to any third party.
8. No Miles refund will be accepted once the redemption procedure has been completed.

Program members may collect miles via dinning at Benaki Museum Restaurant, 1 Koumbari St., 10674, Athens, by displaying their Miles+Bonus card.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as four times the cost of dinning completed by the Member (1€ = 4 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from dinner at Benaki Museum Restaurant, 1 Koumbari St., Athens, may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise, proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the dinners, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from the 13th of September, 2023 (when the Aegean Benaki Museum Restaurant, 1 Koumbari St., Athens, partnership was initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost.

1. Miles+Bonus Members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles+Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for Benaki Museum Restaurant, 1 Koumbari St., Athens.
2. Members who wish to redeem miles at Benaki Museum Restaurant, 1 Koumbari St., Athens, for free dinning, must have active accounts.
3. Members must have collected the adequate number of Award Miles in order to exchange them for dinners at Benaki Museum Restaurant, 1 Koumbari St., Athens, at their whole retail price.
4. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 300 Award Miles.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
6. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
7. The Member is allowed to transfer the right to redeem miles to any third party.
8. No Miles refund will be accepted once the redemption procedure has been completed.

Program members may collect miles via dinning at Benaki Museum Restaurant Piraeus 138, Athens, by displaying their Miles+Bonus card.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as four times the cost of dinning completed by the Member (1€ = 4 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from dinner at Benaki Museum restaurant, Piraeus 138, may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the dinners, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from the13th of September, 2023 (when the Aegean - Benaki Museum Restaurant Piraeus 138, partnership was initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost.

1. Miles+Bonus Members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles+Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for Benaki Museum Restaurant, Piraeus 138, Athens.
2. Members who wish to redeem miles at Benaki Museum Restaurant Piraeus 138, for free dinning, must have active accounts.
3. Members must have collected the adequate number of Award Miles in order to exchange them for dinners at Benaki Museum Restaurant Piraeus 138, at their whole retail price.
4. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 300 Award Miles.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
6. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
7. The Member is allowed to transfer the right to redeem miles to any third party.
8. No Miles refund will be accepted once the redemption procedure has been completed.

Program members may collect miles via dinning at Delta restaurant in Athens (SNFCC, 5th floor GNO building, Syggrou Avenue 364, 17674 Kalithea) by displaying their Miles+Bonus card.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as four times the cost of dinning completed by the Member (1€ = 4 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from dinner at Delta restaurant may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the dinners, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from the 13th of September, 2023 (when the Aegean- Delta restaurant partnership was initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost.

1. Miles+Bonus Members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles+Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for Delta restaurant.
2. Members who wish to redeem miles at Delta restaurant for free dinning, must have active accounts.
3. Members must have collected the adequate number of Award Miles in order to exchange them for dinners Delta restaurant, at their whole retail price.
4. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 300 Award Miles.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
6. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
7. The Member is allowed to transfer the right to redeem miles to any third party.
8. No Miles refund will be accepted once the redemption procedure has been completed.

Program members may collect miles via dinning at Natu restaurant in Athens (Levidou 13, Kifissia 145 62) by displaying their Miles+Bonus card.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as four times the cost of dinning completed by the Member (1€ = 4 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from dinner at Natu restaurant may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the dinners, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from the 13th of September, 2023 (when the Aegean- Natu restaurant partnership was initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost.

1. Miles+Bonus Members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles+Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for Natu restaurant.
2. Members who wish to redeem miles at Natu restaurant for free dinning, must have active accounts.
3. Members must have collected the adequate number of Award Miles in order to exchange them for dinners Natu restaurant, at their whole retail price.
4. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 300 Award Miles.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
6. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
7. The Member is allowed to transfer the right to redeem miles to any third party.
8. No Miles refund will be accepted once the redemption procedure has been completed.

Les adhérents du Plan de fidélité peuvent accumuler des miles grâce à leur séjour dans les hôtels Electra Hotels & Resorts, en produisant leur carte personnelle Miles+Bonus. Nous tenons à préciser que le séjour de l'Adhérent doit être achevé pour que les miles correspondants puissent être crédités sur son Compte.Les hôtels suivants appartiennent à Electra Hotels & Resorts : Electra Palace Hotel (Athènes, Plaka), Electra Hotel (Athènes, Syntagma), Electra Metropolis (Athènes), Electra Palace Hotel (Thessalonique), Electra Palace Resort (Rhodes), Electra Kefalonia Hotel & Spa (Kefalonia).

ACCUMULATION DE MILES :

1. Pour l’enregistrement de Miles sur un Compte, la réservation correspondante doit avoir été effectuée par l’Adhérent-même et l’Adhérent doit disposer d’un compte Miles+Bonus actif.
2. Les miles qui correspondent à chaque Adhérent sont au nombre de 250 par journée de séjour. 
3. En cas de non-présentation de l’Adhérent, sans préavis, les Miles ne sont pas enregistrés sur le Compte.
4. Les Miles sont des Miles Échangeables (Award Miles) uniquement aux termes du chapitre 3 « MILES/CATÉGORIES, ETC. »
5. Les Miles sont enregistrés sur le compte de l’Adhérent qui a effectué la réservation et, ce, uniquement s’il y a identité parfaite entre les coordonnées de l’Adhérent et la personne qui effectue la réservation, c'est-à-dire, nom et prénom déclarés. Les Miles sont attribués au plus tard quatre (4) semaines après que le séjour soit achevé (date de check out). Les Adhérents peuvent se renseigner sur les Miles accumulés sur leur compte via la gestion en ligne de leur compte Miles+Bonus en se rendant sur le site Web www.aegeanair.com ou en appelant le 801 11 20000 (depuis un téléphone fixe) ou le +30 210 6261000 (depuis un téléphone mobile ou depuis l’étranger).
6. Les Miles correspondants au séjour dans les hôtels Electra Hotels & Resorts peuvent être enregistrés sur un seul Compte de l’Adhérent et une fois par transaction.
7. Les Miles n'ont aucune valeur marchande et ne peuvent en aucun cas être échangés contre de l'argent. Toute liquidation (vente, échange, etc.) de Miles ou d’offres est réputée, de plein droit, nulle.
8. En cas d'annulation du Plan, conformément aux dispositions des Termes Généraux, tous les Miles accumulés sont automatiquement annulés et ne sont plus échangeables contre des offres.
9. Tout client-Adhérent du Plan est tenu de produire sa carte Miles+Bonus au moment de l’enregistrement (check in) à Electra Hotels & Resorts, de façon à ce que ses coordonnées soient automatiquement enregistrées dans le système informatique des hôtels. Sinon, il ne sera pas possible de créditer automatiquement les Miles sur son Compte. La confirmation de la réservation et/ou tout autre justificatif doivent être conservés par l'Adhérent, jusqu'à ce que les Miles apparaissent sur son compte. Aegean peut, à sa discrétion, décider si le justificatif présenté par l'Adhérent constitue une preuve suffisante.
10. Aegean n’est nullement tenue responsable de la qualité des services prestés, de la disponibilité ni d’autres problèmes susceptibles de se poser.
11. Nous tenons à préciser que les demandes d’enregistrement de miles à titre rétrospectif ne peuvent être acceptées que si elles sont soumises dans un délai de 12 mois à compter de la date du séjour à Electra Hotels & Resorts, la première date valide étant le 14 juin 2013, date à laquelle ce partenariat est devenu effectif, en envoyant à Aegean (par e-mail à l’adresse https://aegeanairlines.custhelp.com/app/ask ) la confirmation de la réservation, sinon les miles correspondants sont perdus.

1. Pour qu’il soit possible d’échanger des miles en vue d’un séjour gratuit aux hôtels Electra Hotels & Resorts, il est nécessaire que l’Adhérent dispose d’un compte Miles+Bonus actif.
2. Les Adhérents doivent disposer d’un nombre suffisant de Miles Échangeables valides sur leur Compte, autant qu’il est nécessaire en vue de l’échange et de l’acquisition d’un séjour gratuit aux hôtels Electra Hotels & Resorts.
3. Pour effectuer un séjour gratuit par échange de miles, l’Adhérent doit soumettre en ligne une demande d’échange de miles depuis son compte Miles+Bonus, au plus tard 2 jours ouvrables avant la date de séjour souhaitée. Ensuite, l’hôtel l'informera concernant l’acceptation ou le rejet de sa demande. Si la demande est acceptée, les miles correspondants seront automatiquement déduits de son compte.
4. Les coordonnées de l’Adhérent seront notifiées à l’hôtel partenaire afin de traiter la demande.
5. Une fois la réservation par échange de miles réalisée, les Miles Échangeables correspondants sont déduits du Compte de l’Adhérent (dès que la disponibilité est vérifiée).
6. L’Adhérent peut transférer le droit d’échanger les miles de son compte à un tiers.
7. Une fois que la réservation de chambre par échange de miles est achevée, l’Adhérent peut procéder à une annulation. Dans ce cas sont en vigueur les modalités d’annulation suivantes :
• Si l'annulation est demandée, au plus tard, 24 heures avant la date d'arrivée, les miles débités en vue de l'échange sont restitués dans leur intégralité.
• Si l'annulation est demandée dans les 24 heures et en cas de non-présentation, les miles débités en vue de l'échange ne sont pas restitués.

 Program members may collect miles via staying at DIVANI COLLECTION HOTELS by displaying their Miles+Bonus card at the check-in counter. It shall be made clear that the reservation must be completed before the corresponding miles are credited in the Member’s Account.

DIVANI COLLECTION HOTELS comprise the following units: Divani Caravel Hotel (Athens), Divani Apollon Palace & Thalasso (Athens), Divani Escape (Athens), Divani Palace Acropolis (Athens), Divani Palace Larissa (Larissa), Divani Meteora Hotel (Kalambaka), Divani Corfu Palace (Corfu)

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per night. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within four (4) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from Divani Hotels reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. Μember does not earn miles on : 1. Group rates (conferences, exhibitions, organised tours, incentives) 2. crew rates (under accommodation agreements) 3. Complimentary stays 4. Agreed discounted prices.
8. In the event of the Program’s cancelation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from November 11th, 2013 (when the Aegean-Divani Hotels partnership was initiated), by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the relevant supporting documents, otherwise they will be lost.
12. It is clarified that for stays up until the 14th November 2018, as well as for claiming miles retroactively up until the 14th November 2019 for stays up until the 14th November 2018, you can check below the accrual scheme:

1. Members who wish to redeem miles at the must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at DIVANI COLLECTION HOTELS.
3. For free stays at DIVANI COLLECTION HOTELS, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions:

As of 13 February 2019, ATHENS MARRIOTT (EX METROPOLITAN Hotel Athens) will exit the Miles+Bonus program. As a result, after this date, Miles+Bonus members will be unable to earn or redeem miles for stays at ATHENS MARRIOTT (EX METROPOLITAN Hotel Athens). 

Miles+Bonus members will be allowed to claim miles until 13 February 2020 for stays up to 13 February 2019. 

Les adhérents du Plan de fidélité peuvent accumuler des miles grâce à leur séjour dans les hôtels CHANDRIS HOTELS, en produisant leur carte personnelle Miles+Bonus. Nous tenons à préciser que le séjour de l'Adhérent doit être achevé pour que les miles correspondants puissent être crédités sur son Compte.

The Miles+Bonus partnership with CHANDRIS HOTELS comprises the following units:THE MET HOTEL (Thessaloniki), CHIOS CHANDRIS HOTEL (Chios)

ACCUMULATION DE MILES :

1. Pour l’enregistrement de Miles sur un Compte, la réservation correspondante doit avoir été effectuée par l’Adhérent-même et l’Adhérent doit disposer d’un compte Miles+Bonus actif.
2. Les miles qui correspondent à chaque Adhérent varient en fonction de la durée du séjour et de l'hôtel, selon les tableaux suivants :

3. Les miles ne sont pas accumulés en cas de séjours gratuits, d’accords spéciaux comportant des ristournes ni par le personnel de la société Chandris
4. Les Miles sont des Miles Échangeables (Award Miles) uniquement aux termes du chapitre 3 « MILES/CATÉGORIES, ETC. »
5. Les Miles sont enregistrés sur le compte de l’Adhérent qui a effectué la réservation et, ce, uniquement s’il y a identité parfaite entre les coordonnées de l’Adhérent et la personne qui effectue la réservation, c'est-à-dire, nom et prénom déclarés. Les Miles sont attribués au plus tard quatre (4) semaines après que le séjour soit achevé (date de check out). Les Adhérents peuvent se renseigner sur les Miles accumulés sur leur compte via la gestion en ligne de leur compte Miles+Bonus en se rendant sur le site Web www.aegeanair.com ou en appelant le 801 11 20000 (depuis un téléphone fixe) ou le +30 210 6261000 (depuis un téléphone mobile ou depuis l’étranger).
6. Les Miles correspondants au séjour dans les hôtels Chandris peuvent être enregistrés sur un seul Compte de l’Adhérent et une fois par transaction.
7. Les Miles n'ont aucune valeur marchande et ne peuvent en aucun cas être échangés contre de l'argent. Toute liquidation (vente, échange, etc.) de Miles ou d'offres est réputée, de plein droit, nulle.
8. En cas d'annulation du Plan, conformément aux dispositions des Termes Généraux, tous les Miles accumulés sont automatiquement annulés et ne sont plus échangeables contre des offres.
9. Tout client-Adhérent du Plan est tenu de produire sa carte Miles+Bonus au moment de l’enregistrement (check in) à Chandris Hotels & Resorts, de façon à ce que ses coordonnées soient automatiquement enregistrées dans le système informatique des hôtels. Sinon, il ne sera pas possible de créditer automatiquement les Miles sur son compte. La confirmation de la réservation et/ou tout autre justificatif doivent être conservés par l'Adhérent, jusqu'à ce que les Miles apparaissent sur son compte. Aegean peut, à sa discrétion, décider si le justificatif présenté par l'Adhérent constitue une preuve suffisante.
10. Aegean n’est nullement tenue responsable de la qualité des services prestés, de la disponibilité ni d’autres problèmes susceptibles de se poser.
11. Nous tenons à préciser que les demandes d’enregistrement de miles à titre rétrospectif ne peuvent être acceptées que si elles sont soumises dans un délai de 12 mois à compter de la date du séjour à Chandris Hotels, la première date valide étant le 8 janvier 2014, date à laquelle ce partenariat est devenu effectif, en envoyant à Aegean (par e-mail à l’adresse https://aegeanairlines.custhelp.com/app/ask ) la confirmation de la réservation, sinon les miles correspondants sont perdus.

1. Pour qu’il soit possible d’échanger des miles en vue d’un séjour gratuit aux CHANDRIS HOTELS, il est nécessaire que l’Adhérent dispose d’un compte Miles+Bonus actif. 
2. Les Adhérents doivent disposer d’un nombre suffisant de Miles Échangeables valides sur leur Compte, autant qu’il est nécessaire en vue de l’échange et de l’acquisition d’un séjour gratuit aux CHANDRIS HOTELS. 
3. Pour effectuer un séjour gratuit par échange de miles, l’Adhérent doit soumettre en ligne une demande d’échange de miles depuis son compte Miles+Bonus, au plus tard 2 jours ouvrables avant la date de séjour souhaitée. Ensuite, l’hôtel l'informera concernant l’acceptation ou le rejet de sa demande. Si la demande est acceptée, les miles correspondants seront automatiquement déduits de son compte. 
4. Les coordonnées de l’Adhérent seront notifiées à l’hôtel partenaire afin de traiter la demande. 
5. Une fois la réservation par échange de miles réalisée, les Miles Échangeables correspondants sont déduits du Compte de l’Adhérent (dès que la disponibilité est vérifiée).
6. L’Adhérent peut transférer le droit d’échanger les miles de son compte à un tiers. 
7. Une fois que la réservation de chambre par échange de miles est achevée, l’Adhérent peut procéder à une annulation. Dans ce cas sont en vigueur les modalités d’annulation suivantes :
   
   

Les adhérents du Plan de fidélité peuvent accumuler des miles grâce à leur séjour dans les hôtels DOMOTEL HOTELS & RESORTS, en produisant leur carte personnelle Miles+Bonus. Nous tenons à préciser que le séjour de l'Adhérent doit être achevé pour que les miles correspondants puissent être crédités sur son Compte.

Les hôtels suivants appartiennent à DOMOTEL HOTELS & RESORTS : Domotel Kastri (Athens), Domotel Xenia Volos (Volos), Domotel Arni (Karditsa), Domotel Agios Nikolaos (Syvota de Thesprotia), Domotel Neve (P. Agios Athanasios, Kaïmaktsalan), Domotel Anemolia (Arachova), Domotel Hotel Olympia (Thessaloniki)

ACCUMULATION DE MILES :

1. Pour l’enregistrement de Miles sur un Compte, la réservation correspondante doit avoir été effectuée par l’Adhérent-même et l’Adhérent doit disposer d’un compte Miles+Bonus actif.
2. Les miles qui correspondent à chaque Adhérent varient en fonction de la durée du séjour, selon les tableaux ici.

3. Les Miles sont des Miles Échangeables (Award Miles) uniquement aux termes du chapitre 3 « MILES/CATÉGORIES, ETC. »
4. Les Miles sont enregistrés sur le compte de l’Adhérent qui a effectué la réservation et, ce, uniquement s’il y a identité parfaite entre les coordonnées de l’Adhérent et la personne qui effectue la réservation, c'est-à-dire, nom et prénom déclarés. Les Miles sont attribués au plus tard quatre (4) semaines après que le séjour soit achevé (date de check out). Les Adhérents peuvent se renseigner sur les Miles accumulés sur leur compte via la gestion en ligne de leur compte Miles+Bonus en se rendant sur le site Web www.aegeanair.com ou en appelant le 801 11 20000 (depuis un téléphone fixe) ou le +30 210 6261000 (depuis un téléphone mobile ou depuis l’étranger).
5. Les Miles correspondants au séjour dans les hôtels Domotel peuvent être enregistrés sur un seul Compte de l’Adhérent et une fois par transaction.
6. Les Miles n'ont aucune valeur marchande et ne peuvent en aucun cas être échangés contre de l'argent. Toute liquidation (vente, échange, etc.) de Miles ou d’offres est réputée, de plein droit, nulle.
7. Les Miles ne sont pas applicables à des séjours gratuits, aux tarifs spéciaux et aux accords de partenariat avec des entreprises.
8. En cas d'annulation du Plan, conformément aux dispositions des Termes Généraux, tous les Miles accumulés sont automatiquement annulés et ne sont plus échangeables contre des offres.
9. Tout client-Adhérent du Plan est tenu de produire sa carte Miles+Bonus au moment de l’enregistrement (check in) à Domotel Hotels & Resorts, de façon à ce que ses coordonnées soient automatiquement enregistrées dans le système informatique des hôtels. Sinon, il ne sera pas possible de créditer automatiquement les Miles sur son compte. La confirmation de la réservation et/ou tout autre justificatif doivent être conservés par l'Adhérent, jusqu'à ce que les Miles apparaissent sur son compte. Aegean peut, à sa discrétion, décider si le justificatif présenté par l'Adhérent constitue une preuve suffisante.
10. Aegean n’est nullement tenue responsable de la qualité des services prestés, de la disponibilité ni d’autres problèmes susceptibles de se poser.
11. Nous tenons à préciser que les demandes d’enregistrement de miles à titre rétrospectif ne peuvent être acceptées que si elles sont soumises dans un délai de 12 mois à compter de la date du séjour à Domotel Hotels & Resorts, la première date valide étant le 28 février 2014, date à laquelle ce partenariat est devenu effectif, en envoyant à Aegean (par e-mail à l’adresse https://aegeanairlines.custhelp.com/app/ask ) la confirmation de la réservation, sinon les miles correspondants sont perdus.
12. Miles accrual for Domotel Les Lazaristes hotel is valid up until 19/05/2017.

1. Pour qu’il soit possible d’échanger des miles en vue d’un séjour gratuit aux hôtels DOMOTEL, il est nécessaire que l’Adhérent dispose d’un compte Miles+Bonus actif. 
2. Les Adhérents doivent disposer d’un nombre suffisant de Miles Échangeables valides sur leur Compte, autant qu’il est nécessaire en vue de l’échange et de l’acquisition d’un séjour gratuit aux hôtels DOMOTEL. 
3. Pour effectuer un séjour gratuit par échange de miles, l’Adhérent doit soumettre en ligne une demande d’échange de miles depuis son compte Miles+Bonus, au plus tard 2 jours ouvrables avant la date de séjour souhaitée. Ensuite, l’hôtel l'informera concernant l’acceptation ou le rejet de sa demande. Si la demande est acceptée, les miles correspondants seront automatiquement déduits de son compte.
4. Les coordonnées de l’Adhérent seront notifiées à l’hôtel partenaire afin de traiter la demande. 
5. Une fois la réservation par échange de miles réalisée, les Miles Échangeables correspondants sont déduits du Compte de l’Adhérent (dès que la disponibilité est vérifiée). 
6. L’Adhérent peut transférer le droit d’échanger les miles de son compte à un tiers. 
7. Une fois que la réservation de chambre par échange de miles est achevée, l’Adhérent peut procéder à une annulation. Dans ce cas sont en vigueur les modalités d’annulation suivantes :  
   
   

Program members may collect miles through stays at the following Wavemaker Hospitality hotel brands in Greece and Cyprus by displaying their Miles+Bonus card at the hotel reception:

• Atlantica Hotels & Resorts
• MARE Resorts
• Aphrodite Hills

MILES ACCRUAL:

1. To have Miles properly registered in an Account, the corresponding reservation must have been carried out by the Member, whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated based on the duration of the stay as per the table below:

No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.

3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within four (4) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from stays at Wavemaker Hospitality hotels may be credited to a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
8. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
10. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from June 12th , 2014 (when the Aegean - Wavemaker Hospitality partnership was initiated), by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the relevant supporting documents, otherwise such Miles will be forfeited.

Les adhérents du Plan de fidélité peuvent accumuler des miles grâce à leur séjour dans les hôtels ALDEMAR RESORTS, en produisant leur carte personnelle Miles+Bonus. Nous tenons à préciser que le séjour de l'Adhérent doit être achevé pour que les miles correspondants puissent être crédités sur son Compte.

Les hôtels suivants appartiennent à ALDEMAR RESORTS :

Crète

• Royal Mare
• Knossos Royal
• Knossos Village
• Cretan Village

Olympie

• Olympian village
• Royal Olympian

ACCUMULATION DE MILES:

1. Pour l’enregistrement de Miles sur un Compte, la réservation correspondante doit avoir été effectuée par l’Adhérent-même et l’Adhérent doit disposer d’un compte Miles+Bonus actif.
2. Les miles qui correspondent à chaque Adhérent varient en fonction de la durée du séjour, selon le tableau suivant:

En cas de non-présentation de l’Adhérent, sans préavis, les Miles ne sont pas enregistrés sur le Compte.

3. Les Miles sont des Miles Échangeables (Award Miles) uniquement aux termes du chapitre 3 « MILES/CATÉGORIES, ETC. »
4. Les Miles sont enregistrés sur le Compte de l’Adhérent qui a effectué la réservation et, ce, uniquement s’il y a identité parfaite entre les coordonnées de l’Adhérent et la personne qui effectue la réservation, c'est-à-dire, nom et prénom déclarés. Les Miles sont attribués au plus tard quatre (4) semaines après que le séjour soit achevé (date de check out). Les Adhérents peuvent se renseigner sur les Miles accumulés sur leur compte via la gestion en ligne de leur compte Miles+Bonus en se rendant sur le site Web www.aegeanair.com ou en appelant le 801 11 20000 (depuis un téléphone fixe) ou le +30 210 6261000 (depuis un téléphone mobile ou depuis l’étranger).
5. Les Miles correspondants au séjour dans les hôtels Aldemar peuvent être enregistrés sur un seul Compte de l’Adhérent et une fois par transaction.
6. Les Miles n'ont aucune valeur marchande et ne peuvent en aucun cas être échangés contre de l'argent. Toute liquidation (vente, échange, etc.) de Miles ou d’offres est réputée, de plein droit, nulle.
7. En cas d'annulation du Plan, conformément aux dispositions des Termes Généraux, tous les Miles accumulés sont automatiquement annulés et ne sont plus échangeables contre des offres.
8. Tout client-Adhérent du plan est tenu de produire sa carte Miles+Bonus au moment de l’enregistrement (check in) à Aldermar Resorts, de façon à ce que ses coordonnées soient automatiquement enregistrées dans le système informatique des hôtels. Sinon, il ne sera pas possible de créditer automatiquement les Miles sur son compte. La confirmation de la réservation et/ou tout autre justificatif doivent être conservés par l'Adhérent, jusqu'à ce que les Miles apparaissent sur son compte. Aegean peut, à sa discrétion, décider si le justificatif présenté par l'Adhérent constitue une preuve suffisante.
9. Aegean n’est nullement tenue responsable de la qualité des services prestés, de la disponibilité ni d’autres problèmes susceptibles de se poser.
10. Nous tenons à préciser que les demandes d’enregistrement de miles à titre rétrospectif ne peuvent être acceptées que si elles sont soumises dans un délai de 12 mois à compter de la date du séjour à Aldemar Resorts, la première date valide étant le 27 juin 2014, date à laquelle ce partenariat est devenu effectif, en envoyant à Aegean (par e-mail à l’adresse https://aegeanairlines.custhelp.com/app/ask ) la confirmation de la réservation, sinon les miles correspondants sont perdus.

Program members may collect miles every time they purchase an Hellas Direct service, by inserting their Miles+Bonus card. It shall be made clear that the service payment must be successfully completed, plus the 14 day’s period from the receipt of the insurance policy has elapsed (period in which the customer has a legal right to cancel the insurance), before the corresponding miles are credited in the Member’s Account, within 5 weeks. 

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account, the corresponding purchase of service must have been carried out by the Miles+Bonus card holder whose account must be in an active status.
2. The Miles that can be gained for new contracts correspond to 10 Award Miles for every 1 euro spent for the first insurance contract and 5 Award Miles for every 1 euro spent for every contract renewal/or and for every contract that isn't concluded for the first time.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles accrual is only applicable to contracts signed directly with Hellas Direct.
5. Miles accrual cannot be combined with any other offers.
6. Each Miles+Bonus card can be used for up to 6 insurance contracts or uses annually, regardless of duration.
7. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
8. The respective Miles from the purchase of service may be credited in a single Account and only once per transaction.
9. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange, etc.) of Miles or offers is automatically considered invalid.
10. In the event of the Program’s cancelation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
11. Each member must insert the Miles+Bonus card to indicate his/her Member ID during the purchase of service. Otherwise proper registration of the Miles will not be possible. The receipt should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
12. Aegean holds no responsibility with regard to the quality of the supplied services or any other problem that may arise.
13. It is clarified that miles accrual from car insurance contracts is only applicable to contracts signed directly with Hellas Direct in Greece and miles accrual from home insurance contracts is only applicable to contracts signed directly with Hellas Direct in Greece and Cyprus.
14. Any objections relating to Account transactions concerning a claim for a retroactive miles credit should be notified to AEGEAN within six (6) months from the date of the purchase of service, commencing from March 9th, 2015 for car insurance contracts and June 12th 2019 for home insurance contracts, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the relevant supporting documents, otherwise the miles will not be granted.

Les adhérents du Plan de fidélité peuvent accumuler des miles grâce à leur séjour dans l'hôtel AQUILA ATLANTIS, en produisant leur carte personnelle Miles+Bonus. Nous tenons à préciser que le séjour de l'Adhérent doit être achevé pour que les miles correspondants puissent être crédités sur son Compte.

ACCUMULATION DE MILES :

1. Pour l’enregistrement de Miles sur un Compte, la réservation correspondante doit avoir été effectuée par l’Adhérent-même et l’Adhérent doit disposer d’un compte Miles+Bonus actif.
2. Les Miles pour chaque Adhérent sont de 250 par nuitée. En cas de non-présentation de l’Adhérent, sans préavis, les Miles ne sont pas enregistrés sur le Compte.
3. Les Miles sont des Miles Échangeables (Award Miles) uniquement aux termes du chapitre 3 « MILES/CATÉGORIES ETC. »
4. Les Miles sont enregistrés sur le Compte de l’Adhérent qui a effectué la réservation et, ce, uniquement s’il y a identité parfaite entre les coordonnées de l’Adhérent et la personne qui effectue la réservation, c'est-à-dire, nom et prénom déclarés. Les Miles sont attribués au plus tard quatre (4) semaines après que le séjour soit achevé (date de check out). Les Adhérents peuvent se renseigner sur les Miles accumulés sur leur compte via la gestion en ligne de leur compte Miles+Bonus en se rendant sur le site www.aegeanair.com ou en appelant le 801 11 20000 (depuis un téléphone fixe) ou le +30 210 6261000 (depuis un téléphone mobile ou depuis l’étranger).
5. Les Miles correspondants au séjour dans l'hôtel AQUILA ATLANTIS peuvent être enregistrés sur un seul Compte de l’Adhérent et une fois par transaction. 
6. Les Miles n'ont aucune valeur marchande et ne peuvent en aucun cas être échangés contre de l'argent. Toute liquidation (vente, échange, etc.) de Miles ou d’offres est réputée, de plein droit, nulle.
7. L’Adhérent n'accumule pas de miles dans les cas suivants : a) Tarifs de groupe (colloques, expositions, formules motivation, excursion organisée, etc.), b) Tarifs spéciaux de l’équipage soumis à des accords spéciaux, c) Séjour gratuit. 
8. En cas d’annulation du Plan conformément aux dispositions des Termes Généraux, tous les Milles accumulés sont automatiquement annulés et ne sont plus échangeables contre des offres.
9. Tout client-Adhérent du plan est tenu de présenter sa carte Miles+Bonus au moment de l’enregistrement (check in) à l’hôtel AQUILA ATLANTIS, de façon à ce que ses coordonnées soient enregistrées dans le système informatique de l’hôtel. Sinon, les Miles ne pourront être crédités automatiquement sur son compte. La confirmation de la réservation et/ou tout autre justificatif doivent être conservés par l'Adhérent, jusqu'à ce que les Miles apparaissent sur son compte. Aegean peut, à sa discrétion, décider si le justificatif présenté par l'Adhérent constitue une preuve suffisante.
10. Aegean n’est nullement tenue responsable de la qualité des services prestés, de la disponibilité ni d’autres problèmes susceptibles de se poser.
11. Nous tenons à préciser que les demandes d’enregistrement rétroactif de Miles ne peuvent être acceptées que si elles sont soumises dans un délai de 12 mois à partir de la date du séjour à l’hôtel AQUILA ATLANTIS, à compter du 3 août 2015, date à laquelle ce partenariat est devenu effectif, en envoyant à Aegean (par e-mail à l’adresse https://aegeanairlines.custhelp.com/app/ask) la confirmation de la réservation, sinon les Miles correspondants seront perdus.

1. Members who wish to redeem miles at AQUILA ATLANTIS HOTEL must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at AQUILA ATLANTIS HOTEL.
3. For free stays at AQUILA ATLANTIS HOTEL, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotel in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions:

• If  the cancellation is requested up to 49 hours prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
• If the cancellation is requested within 48 hours prior to the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.    
• In case of No Show, the miles shall not be refunded and the whole amount will be charged.

Les adhérents du Plan de fidélité peuvent accumuler des miles grâce à leur séjour dans l'hôtel ELYSION, en produisant leur carte personnelle Miles+Bonus. Nous tenons à préciser que le séjour de l'Adhérent doit être achevé pour que les miles correspondants puissent être crédités sur son Compte.

ACCUMULATION DE MILES :

1. Pour l’enregistrement de Miles sur un Compte, la réservation correspondante doit avoir été effectuée par l’Adhérent-même et l’Adhérent doit disposer d’un compte Miles+Bonus actif.
2. Les Miles pour chaque Adhérent sont de 250 par nuitée. En cas de non-présentation de l’Adhérent, sans préavis, les Miles ne sont pas enregistrés sur le Compte.
3. Les Miles sont des Miles Échangeables (Award Miles) uniquement aux termes du chapitre 3 « MILES/CATÉGORIES ETC. »
4. Les Miles ne sont pas applicables à des séjours gratuits, aux tarifs spéciaux et aux accords de partenariat avec des entreprises.
5. Les Miles sont enregistrés sur le Compte de l’Adhérent qui a effectué la réservation et, ce, uniquement s’il y a identité parfaite entre les coordonnées de l’Adhérent et la personne qui effectue la réservation, c'est-à-dire, nom et prénom déclarés. Les Miles sont attribués au plus tard quatre (4) semaines après que le séjour soit achevé (date de check out). Les Adhérents peuvent se renseigner sur les Miles accumulés sur leur compte via la gestion en ligne de leur compte Miles+Bonus en se rendant sur le site www.aegeanair.com ou en appelant le 801 11 20000 (depuis un téléphone fixe) ou le +30 210 6261000 (depuis un téléphone mobile ou depuis l’étranger).
6. Les Miles correspondants au séjour dans l'hôtel ELYSION peuvent être enregistrés sur un seul Compte de l’Adhérent et une fois par transaction.
7. Les Miles n'ont aucune valeur marchande et ne peuvent en aucun cas être échangés contre de l'argent. Toute liquidation (vente, échange, etc.) de Miles ou d’offres est réputée, de plein droit, nulle.
8. En cas d’annulation du Plan conformément aux dispositions des Termes Généraux, tous les Milles accumulés sont automatiquement annulés et ne sont plus échangeables contre des offres.
9. Tout client-Adhérent du plan est tenu de présenter sa carte Miles+Bonus au moment de l’enregistrement (check in) à l’hôtel ELYSION, de façon à ce que ses coordonnées soient enregistrées dans le système informatique de l’hôtel. Sinon, les Miles ne pourront être crédités automatiquement sur son compte. La confirmation de la réservation et/ou tout autre justificatif doivent être conservés par l'Adhérent, jusqu'à ce que les Miles apparaissent sur son compte. Aegean peut, à sa discrétion, décider si le justificatif présenté par l'Adhérent constitue une preuve suffisante.
10. Aegean n’est nullement tenue responsable de la qualité des services prestés, de la disponibilité ni d’autres problèmes susceptibles de se poser.
11. Nous tenons à préciser que les demandes d’enregistrement rétroactif de Miles ne peuvent être acceptées que si elles sont soumises dans un délai de 12 mois à partir de la date du séjour à l’hôtel ELYSION, à compter du 6 août 2015, date à laquelle ce partenariat est devenu effectif, en envoyant à Aegean (par e-mail à l’adresse https://aegeanairlines.custhelp.com/app/ask) la confirmation de la réservation, sinon les Miles correspondants seront perdus. 

1. Members who wish to redeem miles at ELYSION HOTEL must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at ELYSION HOTEL. 
3. For free stays at ELYSION HOTEL, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotel in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions: 

• 01/12 - 31/03: If the cancellation is requested within 3 days prior to arrival date and  in case of No Show, the miles shall not be refunded and the whole amount will be charged.
• 1/04 -15/06  & 01/10 - 30/11: If the cancellation is requested within 10 days prior to arrival date and  in case of No Show, the miles shall not be refunded and the whole amount will be charged.
• 16/06-30/09: If the cancellation is requested within 15 days prior to arrival date and  in case of No Show, the miles shall not be refunded and the whole amount will be charged.

Les adhérents du Plan de fidélité peuvent accumuler des miles grâce à leur séjour dans l'hôtel HELIOTROPE, en produisant leur carte personnelle Miles+Bonus. Nous tenons à préciser que le séjour de l'Adhérent doit être achevé pour que les miles correspondants puissent être crédités sur son Compte.

ACCUMULATION DE MILES :
1. Pour l’enregistrement de Miles sur un Compte, la réservation correspondante doit avoir été effectuée par l’Adhérent-même et l’Adhérent doit disposer d’un compte Miles+Bonus actif.
2. Les Miles pour chaque Adhérent sont de 250 par nuitée. En cas de non-présentation de l’Adhérent, sans préavis, les Miles ne sont pas enregistrés sur le Compte.
3. Les Miles sont des Miles Échangeables (Award Miles) uniquement aux termes du chapitre 3 « MILES/CATÉGORIES ETC. »
4. Les Miles sont enregistrés sur le Compte de l’Adhérent qui a effectué la réservation et, ce, uniquement s’il y a identité parfaite entre les coordonnées de l’Adhérent et la personne qui effectue la réservation, c'est-à-dire, nom et prénom déclarés. Les Miles sont attribués au plus tard quatre (4) semaines après que le séjour soit achevé (date de check out). Les Adhérents peuvent se renseigner sur les Miles accumulés sur leur compte via la gestion en ligne de leur compte Miles+Bonus en se rendant sur le site www.aegeanair.com ou en appelant le 801 11 20000 (depuis un téléphone fixe) ou le +30 210 6261000 (depuis un téléphone mobile ou depuis l’étranger).
5. Les Miles correspondants au séjour dans l'hôtel HELIOTROPE peuvent être enregistrés sur un seul Compte de l’Adhérent et une fois par transaction.
6. Les Miles n'ont aucune valeur marchande et ne peuvent en aucun cas être échangés contre de l'argent. Toute liquidation (vente, échange, etc.) de Miles ou d’offres est réputée, de plein droit, nulle.
7. En cas d’annulation du Plan conformément aux dispositions des Termes Généraux, tous les Milles accumulés sont automatiquement annulés et ne sont plus échangeables contre des offres.
8. Tout client-Adhérent du plan est tenu de présenter sa carte Miles+Bonus au moment de l’enregistrement (check in) à l’hôtel HELIOTROPE, de façon à ce que ses coordonnées soient enregistrées dans le système informatique de l’hôtel. Sinon, les Miles ne pourront être crédités automatiquement sur son compte. La confirmation de la réservation et/ou tout autre justificatif doivent être conservés par l'Adhérent, jusqu'à ce que les Miles apparaissent sur son compte. Aegean peut, à sa discrétion, décider si le justificatif présenté par l'Adhérent constitue une preuve suffisante.
9. Aegean n’est nullement tenue responsable de la qualité des services prestés, de la disponibilité ni d’autres problèmes susceptibles de se poser.
10. Nous tenons à préciser que les demandes d’enregistrement rétroactif de Miles ne peuvent être acceptées que si elles sont soumises dans un délai de 12 mois à partir de la date du séjour à l’hôtel HELIOTROPE, à compter du 6 août 2015, date à laquelle ce partenariat est devenu effectif, en envoyant à Aegean (par e-mail à l’adresse https://aegeanairlines.custhelp.com/app/ask) la confirmation de la réservation, sinon les Miles correspondants seront perdus.

MILES REDEMPTION ΑΤ HELIOTROPE HOTEL: 

1. Members who wish to redeem miles at HELIOTROPE HOTEL in Mytilene must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the HELIOTROPE HOTEL.
3. For free stays at HELIOTROPE HOTEL, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions:

Program members may convert points earned from any Marriott Bonvoy™ to Miles+Bonus award miles.

CONVERSION OF POINTS TO MILES:

1. Points can be exchanged for Miles+Bonus award miles. Every Miles+Bonus member, that is also a member of Marriott Bonvoy loyalty program, will have the opportunity to convert his/her points to Miles+Bonus award miles. The conversion rate will be as follows:
   - 3 points = 1 award mile
   - 5,000 extra award miles for every 60,000 points transferred to Miles+Bonus in a single transaction.
   To convert points to Miles+Bonus award miles, members should visit https://help.marriott.com/s/
2. Marriott Bonvoy reserves the right to set a minimum number, a maximum number or both of points converted, per day or any other period.
3. Points are earned as per Marriott Bonvoy rules. For information about points accrual visit https://www.marriott.com/loyalty.mi
4. In order to have Miles registered in an Account, the corresponding conversion must have been requested by the same member whose Marriott Bonvoy Account and Miles+Bonus Account must be in an active status.
5. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
6. Miles are credited solely in the Account of the Member who requested the conversion, provided that Marriott Bonvoy Member’s data match exactly Miles+Bonus Member’s data, and are attributed within four (4) weeks after the request, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
7. The respective Miles from points conversion may be credited in a single Account and only once per transaction.
8. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
9. In the event of the Program’s cancelation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
10. Aegean holds no responsibility with regard to the quality of the services supplied by the Partner or any other problem that may arise.
11. In case the conversion of Marriott Bonvoy points into Miles+Bonus miles has not been completed successfully and the points has not been converted to miles, the Miles+Bonus member should contact directly Marriott Bonvoy at https://help.marriott.com/s/.
12. Any conversion should be requested from December 10th, 2015 (when the partnership was initiated).
13. It is clarified that for conversions up until the 17th August 2018, you can check the below scheme:
    - 1point = 1 award mile
    - 5,000 bonus points for every 20,000 points transferred to Miles+Bonus in a single transaction

1. The coupon can be used only by Gold members staying at the hotel, subject to hotel’s availability. The member is allowed to use only one coupon per eligible stay. No stay is required at Hotel Grande Bretagne, a Luxury Collection Hotel to make use of the coupon.
2. An eligible stay is defined as one or more consecutive nights paying a qualifying rate in the same hotel regardless of the number of check in or check outs that occur and will be credited to the member’s Marriott Bonvoy accounts.
3. The presentation of the coupon in print is mandatory.
4. The member is required (a) to show his/her Miles+Bonus card prior to the placement of the order in the restaurant, prior to the Spa treatment, upon checking-in at the hotel or upon arrival at the Spa facilities, thus the discount will not be provided retrospectively, and (b) to make a reservation in advance.
5. This benefit is provided on a coupon basis upon upgrade or tier renewal and can be used within the period that the tier is valid.
6. The coupon cannot be combined with other offers or promotions and is subject to change.
7. The coupon can be used only once from the member for personal use, is not redeemable and not transferable and cannot be exchanged for cash.

1. Miles+Bonus Members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles + Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for this partner.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at Marriott Bonvoy.
3. For free stays at Marriott Bonvoy, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. Is at the sole and absolute discretion of the hotel to accept or reject a request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4.  The personal contact details of the Member will be shared with the partner hotels in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions for each hotel: 

Program members may collect miles via dinning or purchasing products from Ergon deli-restaurants by displaying their Miles+Bonus card. It shall be made clear that the dinner or product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Members themselves.
2. The Miles that can be gained are calculated as equal the cost of purchases completed by the Member (1€ = 1 Mile). No Miles will be earned should there be a return or refusal to accept the product delivery or its unsuccessful delivery.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from dinner or purchases at Ergon deli- may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the products, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from June 28th , 2016 (when the Aegean- Ergon deli-restaurants partnership was initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost.
11. With regards to Ergon Agora in Thessaloniki, any objections relating to Miles Account transactions concerning a claim for a retroactive credit, should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from January 21th, 2016 (when the Aegean- Ergon Agora in Thessaloniki partnership was initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost. Concerning Ergon Agora in Thessaloniki, from 21/01/2016 until 27/06/2016 the Miles that could be gained were calculated as twice the cost of purchases completed by the Member (1€ = 2 Miles).

1. Miles+Bonus Members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles + Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for this partner.
2. Members must have collected the adequate number of Award Miles in order to exchange them for products at Ergon deli-restaurants, at their whole retail price.
3. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card as well as his/her ID card or passport.
6. The Member is not allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed, even if the purchased product is changed or returned.

Les adhérents du Plan de fidélité peuvent accumuler des miles grâce à leur séjour à l’hôtel ANATOLIA à Thessalonique, en produisant leur carte personnelle Miles+Bonus. Nous tenons à préciser que le séjour de l'Adhérent doit être achevé pour que les miles correspondants puissent être crédités sur son Compte.

ACCUMULATION DE MILES:

1. Pour l’enregistrement de Miles sur un Compte, la réservation correspondante doit avoir été effectuée par l’Adhérent-même et l’Adhérent doit disposer d’un compte Miles+Bonus actif.
2. Les miles qui correspondent à chaque Adhérent varient en fonction de la durée du séjour, selon le tableau suivant :

3. Les Miles sont des Miles échangeables (Award Miles) uniquement aux termes du chapitre 3 « MILES/CATÉGORIES ETC. »
4. Les Miles sont enregistrés sur le compte de l’Adhérent qui a effectué le séjour uniquement si les coordonnées de l’Adhérent correspondent parfaitement à celles de la personne qui effectue la réservation, c'est-à-dire, nom et prénom déclarés. Les Miles sont attribués au plus tard quatre (4) semaines après que le séjour soit achevé (date de check out). Les Adhérents peuvent se renseigner sur les Miles accumulés sur leur compte via la gestion en ligne de leur compte Miles+Bonus en se rendant sur le site www.aegeanair.com ou en appelant le 801 11 20000 (depuis un téléphone fixe) ou le +30 210 6261000 (depuis un téléphone mobile ou depuis l’étranger).
5. Les Miles correspondant au séjour à l’hôtel ANATOLIA peuvent être enregistrés sur un seul Compte d’adhérent et pour une seule transaction.
6. Les Miles n'ont aucune valeur marchande et ne peuvent en aucun cas être échangés contre de l'argent. Toute liquidation (vente, échange, etc.) de Miles ou d’offres est réputée, de plein droit, nulle.
7. L’Adhérent n'accumule pas de miles dans les cas suivants : a) Tarifs de groupe (colloques, expositions, formules motivation, excursion organisée, etc.), b) Tarifs spéciaux de l’équipage soumis à des accords spéciaux, c) Séjour gratuit. 
8. En cas d’annulation du Plan conformément aux dispositions des Termes Généraux, tous les Miles accumulés sont automatiquement annulés et ne sont plus échangeables contre des offres.
9. Tout client-Adhérent du plan est tenu de produire sa carte Miles+Bonus au moment de l’enregistrement (check in) à ANATOLIA, de façon à ce que ses coordonnées soient automatiquement enregistrées dans le système informatique de l’hôtel. Sinon, il ne sera pas possible de créditer automatiquement les Miles sur son compte. La confirmation de la réservation et/ou tout autre justificatif doivent être conservés par l'Adhérent, jusqu'à ce que les Miles apparaissent sur son compte. Aegean peut, à sa discrétion, décider si le justificatif présenté par l'Adhérent constitue une preuve suffisante.
10. Aegean n’assume aucune responsabilité quant à la qualité des services fournis, la disponibilité ou autres problèmes susceptibles de survenir.
11. Nous tenons à préciser que les demandes d’enregistrement de miles à titre rétrospectif ne peuvent être acceptées que si elles sont soumises dans un délai de 12 mois à compter de la date du séjour à ANATOLIA, la première date valide étant le 21 janvier 2016, date à laquelle ce partenariat est devenu effectif, en envoyant à Aegean (par e-mail à l’adresse https://aegeanairlines.custhelp.com/app/ask ) la confirmation de la réservation, sinon les miles correspondants sont perdus.

1. Members who wish to redeem miles at ANATOLIA HOTEL in Thessaloniki must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the ANATOLIA HOTEL.
3. For free stays at ANATOLIA HOTEL, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions:

Les adhérents du Plan de fidélité peuvent cumuler des miles en séjournant aux hôtels City Hotel, The Excelsior et ON Residence à Thessalonique sur présentation de leur carte personnelle Miles+Bonus. Nous tenons à préciser que le séjour de l'Adhérent doit être achevé pour que les miles correspondants puissent être crédités sur son Compte.

ACCUMULATION DE MILES:

1. Pour l’enregistrement de Miles sur un Compte, la réservation correspondante doit avoir été effectuée par l’Adhérent-même et l’Adhérent doit disposer d’un compte Miles+Bonus actif.
2. Les miles qui correspondent à chaque Adhérent varient en fonction de la durée du séjour, selon le tableau suivant :

3. Les Miles sont des Miles échangeables (Award Miles) uniquement aux termes du chapitre 3 « MILES/CATÉGORIES ETC. »
4. Les Miles sont enregistrés sur le compte de l’Adhérent qui a effectué le séjour uniquement si les coordonnées de l’Adhérent correspondent parfaitement à celles de la personne qui effectue la réservation, c'est-à-dire, nom et prénom déclarés. Les Miles sont attribués au plus tard quatre (4) semaines après que le séjour soit achevé (date de check out). Les Adhérents peuvent se renseigner sur les Miles accumulés sur leur compte via la gestion en ligne de leur compte Miles+Bonus en se rendant sur le site www.aegeanair.com ou en appelant le 801 11 20000 (depuis un téléphone fixe) ou le +30 210 6261000 (depuis un téléphone mobile ou depuis l’étranger).
5. Les Miles correspondant au séjour dans les hôtels City Hotel, The Excelsior et ON Residence du groupe TOR Hotel peuvent être enregistrés sur un seul Compte d’adhérent et pour une seule transaction.
6. Les Miles n'ont aucune valeur marchande et ne peuvent en aucun cas être échangés contre de l'argent. Toute liquidation (vente, échange, etc.) de Miles ou d’offres est réputée, de plein droit, nulle.
7. L’Adhérent n'accumule pas de miles dans les cas suivants : a) Tarifs de groupe (colloques, expositions, formules motivation, excursion organisée, etc.), b) Tarifs spéciaux de l’équipage soumis à des accords spéciaux, c) Séjour gratuit. 
8. En cas d’annulation du Plan conformément aux dispositions des Termes Généraux, tous les Miles accumulés sont automatiquement annulés et ne sont plus échangeables contre des offres.
9. Tout client-Adhérent du Plan est tenu de produire sa carte Miles+Bonus au moment de l’enregistrement (check in) dans les hôtels City Hotel, The Excelsior et ON Residence du groupe TOR Hotel, de façon à ce que ses coordonnées soient automatiquement enregistrées dans le système informatique des hôtels. Sinon, il ne sera pas possible de créditer automatiquement les Miles sur son Compte. La confirmation de la réservation et/ou tout autre justificatif doivent être conservés par l'Adhérent, jusqu'à ce que les Miles apparaissent sur son compte. Aegean peut, à sa discrétion, décider si le justificatif présenté par l'Adhérent constitue une preuve suffisante.
10. Aegean n’assume aucune responsabilité quant à la qualité des services fournis, la disponibilité ou autres problèmes susceptibles de survenir.
11. Nous tenons à préciser que les demandes d’enregistrement de miles à titre rétrospectif ne peuvent être acceptées que si elles sont soumises dans un délai de 12 mois à compter de la date

1. Members who wish to redeem miles at City Hotel, The Excelsior et ON Residence of TOR Hotel Group in Thessaloniki must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at TOR HOTEL GROUP.
3. For free stays at TOR HOTEL GROUP, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the requests.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions:

Program members may collect miles via purchasing from FIORISSIMO-BALLOONISSIMO Shop by displaying their Miles+Bonus card to the cashier. In addition, members may collect miles via purchasing from FIORISSIMO-BALLOONISSIMO online shop. It shall be made clear that the product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member’s Account. Μembers can also redeem their miles against products purchased from FIORISSIMO-BALLOONISSIMO online shop.

MILES ACCRUAL:
1. In order to have Miles properly registered in an Account the corresponding purchase must have been carried out by the Members themselves.
2. The Miles that can be gained are calculated as exactly the cost of purchases completed by the Member (1€ = 1 Mile). No Miles will be earned should there be a return or refusal to accept the product delivery or its unsuccessful delivery.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the purchase, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from purchases at the FIORISSIMO-BALLOONISSIMO shop may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers. The Miles+Bonus card number and PIN should be inputted to the online order form at www.fiorissimo.gr for mile accrual. If the transaction is realized on the FIORISSIMO-BALLOONISSIMO premises or via their telephone lines it is mandatory to physically display the card or mention it respectively, otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not. AEGEAN holds no responsibility with regard to the quality of the products or any other problem that may arise.
8. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the purchase, commencing from February 12th, 2016 (when the Aegean- FIORISSIMO-BALLOONISSIMO partnership was initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost.

MILES REDEMPTION ON FIORISSIMO-BALLOONISSIMO ONLINE SHOP:
1. Miles+Bonus Members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles + Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for this partner.
2. Miles Redemption for purchases made by the member will be realized by completing the Miles+Bonus card number and PIN at the online form at www.fiorissimo.gr.
3. Members must have collected the adequate number of Award Miles in order to exchange them for products at the FIORISSIMO-BALLOONISSIMO ONLINE SHOP, at their whole retail price.
4. The product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the purchase.
6. The Member is not allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed, even if the purchased product is changed or returned.
8. It is clarified that, miles redemption requests are not allowed to orders outside Attica with same day delivery via partners of Fiorissimo.

Les adhérents du Plan de fidélité peuvent accumuler des miles grâce à leur séjour au Kriti Hotel à Chania, en produisant leur carte personnelle Miles+Bonus. Nous tenons à préciser que le séjour de l'Adhérent doit être achevé pour que les miles correspondants soient crédités sur son Compte. 

ACCUMULATION DE MILES :

1. Pour l’enregistrement de Miles sur un Compte, la réservation correspondante doit avoir été effectuée par l’Adhérent-même et l’Adhérent doit disposer d’un compte Miles+Bonus actif.
2. Les miles qui correspondent à chaque Adhérent sont au nombre de 250 par journée de séjour. En cas de non-présentation de l’Adhérent, sans préavis, les Miles ne sont pas enregistrés sur le Compte.
3. Les Miles sont des Miles Échangeables (Award Miles) uniquement au sens du chapitre 3 « MILES/CATÉGORIES ETC. »
4. Les Miles sont enregistrés sur le Compte de l’Adhérent qui a effectué la réservation et, ce, uniquement s’il y a identité parfaite entre les coordonnées de l’Adhérent et la personne qui effectue la réservation, c'est-à-dire, nom et prénom déclarés. Les Miles sont attribués au plus tard cinq (5) semaines après que le séjour soit achevé (date de check out). Les Adhérents peuvent se renseigner sur les Miles accumulés sur leur compte via la gestion en ligne de leur compte Miles+Bonus en se rendant sur le site www.aegeanair.com ou en appelant le 801 11 20000 (depuis un téléphone fixe) ou le +30 210 6261000 (depuis un téléphone mobile ou depuis l’étranger).
5. Les Miles correspondants au séjour au Kriti Hotel peuvent être enregistrés sur un seul Compte d’Adhérent et une fois par transaction.
6. Les Miles n'ont aucune valeur marchande et ne peuvent en aucun cas être échangés contre de l'argent. Toute liquidation (vente, échange, etc.) de Miles ou d'offres est réputée, de plein droit, nulle.
7. L’Adhérent n'accumule pas de miles dans les cas suivants : a) tarifs de groupe (colloques, expositions, formules motivation, excursion organisée, etc.), b) tarifs spéciaux d’équipage soumis à des accords spéciaux, c) séjour gratuit, d) séjour à tarif spécial (les adhérents ayant conclu un accord spécial individuel – tarif spécial obtenu directement auprès de l’hôtel de la société).
8. En cas d'annulation du Plan conformément aux dispositions des Termes Généraux, tous les Miles accumulés sont automatiquement annulés et ne sont plus échangeables contre des offres.
9. Tout client-Adhérent du Plan est tenu de produire sa carte Miles+Bonus au moment de l’enregistrement (check in) au Kriti Hotel, de façon à ce que ses coordonnées soient automatiquement enregistrées dans le système informatique des hôtels. Sinon, il ne sera pas possible de créditer automatiquement les Miles sur son compte. La confirmation de la réservation et/ou tout autre justificatif doivent être conservés par l'Adhérent, jusqu'à ce que les Milles apparaissent sur son compte. Aegean peut à sa convenance décider si le justificatif présenté par l'Adhérent constitue une preuve suffisante.
10. Aegean n’est nullement tenue responsable de la qualité des services prestés, de la disponibilité ni d’autres problèmes susceptibles de se poser.
11. Nous tenons à préciser que les demandes d’enregistrement de miles à titre rétrospectif ne peuvent être acceptées que si elles sont soumises dans un délai de 12 mois à compter de la date du séjour au Kriti Hotel, la première date valide étant le 2 août 2016, date à laquelle ce partenariat est devenu effectif, en envoyant à Aegean (par e-mail à l’adresse https://aegeanairlines.custhelp.com/app/ask) la confirmation de la réservation, sinon les miles correspondants sont perdus.

ÉCHANGE DE MILES CONTRE UN SÉJOUR AU KRITI HOTEL : 

1. Pour qu’il soit possible d’échanger des miles en vue d’un séjour gratuit au Kriti Hotel, il est nécessaire que l’Adhérent dispose d’un compte Miles+Bonus actif.
2. Les Adhérents doivent disposer d’un nombre suffisant de Miles Échangeables valides sur leur Compte, autant qu’il est nécessaire en vue de l’échange et de l’acquisition d’un séjour gratuit au Kriti Hotel.
3. Pour effectuer un séjour gratuit par échange de miles, l’Adhérent doit soumettre en ligne une demande d’échange de miles depuis son compte Miles+Bonus, au plus tard 2 jours ouvrables avant la date de séjour souhaitée. Ensuite, l’hôtel l'informera concernant l’acceptation ou le rejet de sa demande. Si la demande est acceptée, les miles correspondants seront automatiquement déduits de son compte.
4. Les coordonnées de l’Adhérent seront notifiées à l’hôtel partenaire afin de traiter la demande.
5. Une fois la réservation par échange de miles réalisée, les Miles Échangeables correspondants sont déduits du Compte de l’Adhérent (dès que la disponibilité est vérifiée).
6. L’Adhérent peut transférer le droit d’échanger les miles de son compte à un tiers.
7. Une fois que la réservation de chambre par échange de miles est achevée, l’Adhérent peut procéder à une annulation. Dans ce cas sont en vigueur les modalités d’annulation suivantes :  
- Si l’annulation est demandée, au plus tard, 3 jours avant la date d’arrivée à l’hôtel, les miles déduits au titre de l’échange sont intégralement restitués. 
- Si l’annulation est demandée dans les 3 jours avant la date d’arrivée à l’hôtel, il sera chargé les frais d’annulation d’une nuitée et les taxes correspondantes.  

Veuillez cliquer ici pour consulter le tableau d’échange pour Kriti Hotel. 

Les adhérents du Plan de fidélité peuvent accumuler des miles grâce à leur séjour à l’hôtel Kydon à Chania, en produisant leur carte personnelle Miles+Bonus. Nous tenons à préciser que le séjour de l'Adhérent doit être achevé pour que les miles correspondants soient crédités sur son Compte. 

ACCUMULATION DE MILES :

1. Pour l’enregistrement de Miles sur un Compte, la réservation correspondante doit avoir été effectuée par l’Adhérent-même et l’Adhérent doit disposer d’un compte Miles+Bonus actif.
2. Les miles qui correspondent à chaque Adhérent sont au nombre de 250 par journée de séjour. En cas de non-présentation de l’Adhérent, sans préavis, les Miles ne sont pas enregistrés sur le Compte.
3. Les Miles sont des Miles Échangeables (Award Miles) uniquement au sens du chapitre 3 « MILES/CATÉGORIES ETC. »
4. Les Miles sont enregistrés sur le Compte de l’Adhérent qui a effectué la réservation et, ce, uniquement s’il y a identité parfaite entre les coordonnées de l’Adhérent et la personne qui effectue la réservation, c'est-à-dire, nom et prénom déclarés. Les Miles sont attribués au plus tard cinq (5) semaines après que le séjour soit achevé (date de check out). Les Adhérents peuvent se renseigner sur les Miles accumulés sur leur compte via la gestion en ligne de leur compte Miles+Bonus en se rendant sur le site www.aegeanair.com ou en appelant le 801 11 20000 (depuis un téléphone fixe) ou le +30 210 6261000 (depuis un téléphone mobile ou depuis l’étranger).
5. Les Miles correspondants au séjour à l’hôtel Kydon peuvent être enregistrés sur un seul Compte d’Adhérent et une fois par transaction.
6. Les Miles n'ont aucune valeur marchande et ne peuvent en aucun cas être échangés contre de l'argent. Toute liquidation (vente, échange, etc.) de Miles ou d'offres est réputée, de plein droit, nulle.
7. L’Adhérent n’accumule pas de miles lorsqu’il s’agit de : a) tarifs de groupes (conférences, expositions, formules de motivation, excursions organisées) et b) tarifs spéciaux d’équipage soumis à des accords spéciaux, c) séjour gratuit, d) séjour bénéficiant d’un taux de réduction (les adhérents qui séjournent à l’hôtel en bénéficiant d’une réduction supérieure à 30% du tarif Fully flexible rate initial et dont la réservation a été effectuée par arrangement direct avec l’hôtel sans passer par des canaux intermédiaires tels que les agences de voyages ou les agences en ligne telles que Booking, Expedia, etc., e) séjour à tarif spécial (les adhérents ayant conclu un accord spécial individuel – tarif spécial obtenu directement auprès de l’hôtel de la société).
8. En cas d'annulation du Plan conformément aux dispositions des Termes Généraux, tous les Miles accumulés sont automatiquement annulés et ne sont plus échangeables contre des offres.
9. Tout client-Adhérent du Plan est tenu de produire sa carte Miles+Bonus au moment de l’enregistrement (check in) à l’hôtel Kydon, de façon à ce que ses coordonnées soient automatiquement enregistrées dans le système informatique des hôtels. Sinon, il ne sera pas possible de créditer automatiquement les Miles sur son compte. La confirmation de la réservation et/ou tout autre justificatif doivent être conservés par l'Adhérent, jusqu'à ce que les Milles apparaissent sur son compte. Aegean peut à sa convenance décider si le justificatif présenté par l'Adhérent constitue une preuve suffisante.
10. Aegean n’est nullement tenue responsable de la qualité des services prestés, de la disponibilité ni d’autres problèmes susceptibles de se poser.
11. Nous tenons à préciser que les demandes d’enregistrement de miles à titre rétrospectif ne peuvent être acceptées que si elles sont soumises dans un délai de 12 mois à compter de la date du séjour à l’hôtel Kydon, la première date valide étant le 2 août 2016, date à laquelle ce partenariat est devenu effectif, en envoyant à Aegean (par e-mail à l’adresse https://aegeanairlines.custhelp.com/app/ask) la confirmation de la réservation, sinon les miles correspondants sont perdus.

ÉCHANGE DE MILES CONTRE UN SÉJOUR À L’HÔTEL KYDON : 

1. Pour qu’il soit possible d’échanger des miles en vue d’un séjour gratuit à l’hôtel Kydon, il est nécessaire que l’Adhérent dispose d’un compte Miles+Bonus actif.
2. Les Adhérents doivent disposer d’un nombre suffisant de Miles Échangeables valides sur leur Compte, autant qu’il est nécessaire en vue de l’échange et de l’acquisition d’un séjour gratuit à l’hôtel Kydon.
3. Pour effectuer un séjour gratuit par échange de miles, l’Adhérent doit soumettre en ligne une demande d’échange de miles depuis son compte Miles+Bonus, au plus tard 2 jours ouvrables avant la date de séjour souhaitée. Ensuite, l’hôtel l'informera concernant l’acceptation ou le rejet de sa demande. Si la demande est acceptée, les miles correspondants seront automatiquement déduits de son compte.
4. Les coordonnées de l’Adhérent seront notifiées à l’hôtel partenaire afin de traiter la demande.
5. Une fois la réservation par échange de miles réalisée, les Miles Échangeables correspondants sont déduits du Compte de l’Adhérent (dès que la disponibilité est vérifiée).
6. L’Adhérent peut transférer le droit d’échanger les miles de son compte à un tiers.
7. Une fois que la réservation de chambre par échange de miles est achevée, l’Adhérent peut procéder à une annulation. Dans ce cas sont en vigueur les modalités d’annulation suivantes :  
- Si l’annulation est demandée, au plus tard, 2 jours avant la date d’arrivée à l’hôtel, les miles déduits au titre de l’échange sont intégralement restitués. 
- Si l’annulation est demandée dans les 2 jours avant la date d’arrivée à l’hôtel, il sera chargé les frais d’annulation d’une nuitée et les taxes correspondantes. 
- En cas de non-présentation, aucun mile n’est restitué.  

Veuillez cliquer ici pour consulter le tableau d’échange pour l’hôtel Kydon.

Les adhérents du Plan de fidélité peuvent accumuler des miles grâce à leur séjour au Porto Veneziano à Chania, en produisant leur carte personnelle Miles+Bonus. Nous tenons à préciser que le séjour de l'Adhérent doit être achevé pour que les miles correspondants soient crédités sur son Compte. 

ACCUMULATION DE MILES :

1. Pour l’enregistrement de Miles sur un Compte, la réservation correspondante doit avoir été effectuée par l’Adhérent-même et l’Adhérent doit disposer d’un compte Miles+Bonus actif. 
2. Les miles qui correspondent à chaque Adhérent sont au nombre de 250 par journée de séjour. En cas de non-présentation de l’Adhérent, sans préavis, les Miles ne sont pas enregistrés sur le Compte. 
3. Les Miles sont des Miles Échangeables (Award Miles) uniquement au sens du chapitre 3 « MILES/CATÉGORIES ETC. » 
4. Les Miles sont enregistrés sur le Compte de l’Adhérent qui a effectué la réservation et, ce, uniquement s’il y a identité parfaite entre les coordonnées de l’Adhérent et la personne qui effectue la réservation, c'est-à-dire, nom et prénom déclarés. Les Miles sont attribués au plus tard cinq (5) semaines après que le séjour soit achevé (date de check out). Les Adhérents peuvent se renseigner sur les Miles accumulés sur leur compte via la gestion en ligne de leur compte Miles+Bonus en se rendant sur le site www.aegeanair.com ou en appelant le 801 11 20000 (depuis un téléphone fixe) ou le +30 210 6261000 (depuis un téléphone mobile ou depuis l’étranger). 
5. Les Miles correspondants au séjour à l’hôtel Porto Veneziano peuvent être enregistrés sur un seul Compte d’Adhérent et une fois par transaction. 
6. Les Miles n'ont aucune valeur marchande et ne peuvent en aucun cas être échangés contre de l'argent. Toute liquidation (vente, échange, etc.) de Miles ou d'offres est réputée, de plein droit, nulle. 
7. L’Adhérent n'accumule pas de miles dans les cas suivants : a) Tarifs de groupe (colloques, expositions, formules motivation, excursion organisée, etc.), b) Tarifs spéciaux de l’équipage soumis à des accords spéciaux, c) Séjour gratuit. 
8. En cas d'annulation du Plan conformément aux dispositions des Termes Généraux, tous les Miles accumulés sont automatiquement annulés et ne sont plus échangeables contre des offres. 
9. Tout client-Adhérent du Plan est tenu de produire sa carte Miles+Bonus au moment de l’enregistrement (check in) à l’hôtel Porto Veneziano, de façon à ce que ses coordonnées soient automatiquement enregistrées dans le système informatique des hôtels. Sinon, il ne sera pas possible de créditer automatiquement les Miles sur son compte. La confirmation de la réservation et/ou tout autre justificatif doivent être conservés par l'Adhérent, jusqu'à ce que les Milles apparaissent sur son compte. Aegean peut à sa convenance décider si le justificatif présenté par l'Adhérent constitue une preuve suffisante. 
10. Aegean n’est nullement tenue responsable de la qualité des services prestés, de la disponibilité ni d’autres problèmes susceptibles de se poser. 
11. Nous tenons à préciser que les demandes d’enregistrement de miles à titre rétrospectif ne peuvent être acceptées que si elles sont soumises dans un délai de 12 mois à compter de la date du séjour au Porto Veneziano, la première date valide étant le 2 août 2016, date à laquelle ce partenariat est devenu effectif, en envoyant à Aegean (par e-mail à l’adresse https://aegeanairlines.custhelp.com/app/ask) la confirmation de la réservation, sinon les miles correspondants sont perdus.

ÉCHANGE DE MILES CONTRE UN SÉJOUR À L’HÔTEL PORTO VENEZIANO 

1. Pour qu’il soit possible d’échanger des miles en vue d’un séjour gratuit au Porto Veneziano, il est nécessaire que l’Adhérent dispose d’un compte Miles+Bonus actif. 
2. Les Adhérents doivent disposer d’un nombre suffisant de Miles Échangeables valides sur leur Compte, autant qu’il est nécessaire en vue de l’échange et de l’acquisition d’un séjour gratuit au Serenissima Boutique Hotel. 
3. Pour effectuer un séjour gratuit par échange de miles, l’Adhérent doit soumettre en ligne une demande d’échange de miles depuis son compte Miles+Bonus, au plus tard 2 jours ouvrables avant la date de séjour souhaitée. Ensuite, l’hôtel l'informera concernant l’acceptation ou le rejet de sa demande. Si la demande est acceptée, les miles correspondants seront automatiquement déduits de son compte. 
4. Les coordonnées de l’Adhérent seront notifiées à l’hôtel partenaire afin de traiter la demande. 
5. Une fois la réservation par échange de miles réalisée, les Miles Échangeables correspondants sont déduits du Compte de l’Adhérent (dès que la disponibilité est vérifiée). 
6. L’Adhérent peut transférer le droit d’échanger les miles de son compte à un tiers. 
7. Une fois que la réservation de chambre par échange de miles est achevée, l’Adhérent peut procéder à une annulation. Dans ce cas sont en vigueur les modalités d’annulation suivantes :  
- Si l’annulation est demandée 5 jours avant la date d’arrivée à l’hôtel, les miles déduits en vue de l’échange sont restitués dans leur intégralité,   
- Si l’annulation est demandée dans les 5 jours avant la date d’arrivée à l’hôtel, le compte sera chargé des frais d’annulation d’une nuitée, taxes incluses.  
- En cas de non-présentation, il sera chargé les frais d’annulation d’une nuitée et les taxes correspondantes.

Veuillez cliquer ici pour consulter le tableau d’échange pour l’hôtel PORTO VENEZIANO.

Les adhérents du Plan de fidélité peuvent accumuler des miles grâce à leur séjour au Serenissima Boutique Hotel à Chania, en produisant leur carte personnelle Miles+Bonus. Nous tenons à préciser que le séjour de l'Adhérent doit être achevé pour que les miles correspondants soient crédités sur son Compte. 

ACCUMULATION DE MILES :

1. Pour l’enregistrement de Miles sur un Compte, la réservation correspondante doit avoir été effectuée par l’Adhérent-même et l’Adhérent doit disposer d’un compte Miles+Bonus actif.
2. Les miles qui correspondent à chaque Adhérent sont au nombre de 250 par journée de séjour. En cas de non-présentation de l’Adhérent, sans préavis, les Miles ne sont pas enregistrés sur le Compte.
3. Les Miles sont des Miles Échangeables (Award Miles) uniquement au sens du chapitre 3 « MILES/CATÉGORIES ETC. »
4. Les Miles sont enregistrés sur le Compte de l’Adhérent qui a effectué la réservation et, ce, uniquement s’il y a identité parfaite entre les coordonnées de l’Adhérent et la personne qui effectue la réservation, c'est-à-dire, nom et prénom déclarés. Les Miles sont attribués au plus tard cinq (5) semaines après que le séjour soit achevé (date de check out). Les Adhérents peuvent se renseigner sur les Miles accumulés sur leur compte via la gestion en ligne de leur compte Miles+Bonus en se rendant sur le site www.aegeanair.com ou en appelant le 801 11 20000 (depuis un téléphone fixe) ou le +30 210 6261000 (depuis un téléphone mobile ou depuis l’étranger).
5. Les Miles correspondants au séjour au Serenissima Boutique Hotel  peuvent être enregistrés sur un seul Compte d’Adhérent et une fois par transaction.
6. Les Miles n'ont aucune valeur marchande et ne peuvent en aucun cas être échangés contre de l'argent. Toute liquidation (vente, échange, etc.) de Miles ou d'offres est réputée, de plein droit, nulle.
7.L’Adhérent n'accumule pas de miles dans les cas suivants : a) Tarifs de groupe (colloques, expositions, formules motivation, excursion organisée, etc.), b) Tarifs spéciaux de l’équipage soumis à des accords spéciaux, c) Séjour gratuit. 
8. En cas d'annulation du Plan conformément aux dispositions des Termes Généraux, tous les Miles accumulés sont automatiquement annulés et ne sont plus échangeables contre des offres.
9. Tout client-Adhérent du Plan est tenu de produire sa carte Miles+Bonus au moment de l’enregistrement (check in) au Serenissima Boutique Hotel, de façon à ce que ses coordonnées soient automatiquement enregistrées dans le système informatique de l’hôtel. Sinon, il ne sera pas possible de créditer automatiquement les Miles sur son compte. La confirmation de la réservation et/ou tout autre justificatif doivent être conservés par l'Adhérent, jusqu'à ce que les Milles apparaissent sur son compte. Aegean peut à sa convenance décider si le justificatif présenté par l'Adhérent constitue une preuve suffisante.
10. Aegean n’est nullement tenue responsable de la qualité des services prestés, de la disponibilité ni d’autres problèmes susceptibles de se poser.
11. Nous tenons à préciser que les demandes d’enregistrement de miles à titre rétrospectif ne peuvent être acceptées que si elles sont soumises dans un délai de 12 mois à compter de la date du séjour au Serenissima Boutique Hotel, la première date valide étant le 2 août 2016, date à laquelle ce partenariat est devenu effectif, en envoyant à Aegean (par e-mail à l’adresse https://aegeanairlines.custhelp.com/app/ask) la confirmation de la réservation, sinon les miles correspondants sont perdus.

ÉCHANGE DE MILES CONTRE UN SÉJOUR À L’HÔTEL SERENISSIMA BOUTIQUE HOTEL : 

1. Pour qu’il soit possible d’échanger des miles en vue d’un séjour gratuit au Serenissima Boutique Hotel, il est nécessaire que l’Adhérent dispose d’un compte Miles+Bonus actif.
2. Les Adhérents doivent disposer d’un nombre suffisant de Miles Échangeables valides sur leur Compte, autant qu’il est nécessaire en vue de l’échange et de l’acquisition d’un séjour gratuit au Serenissima Boutique Hotel.
3. Pour effectuer un séjour gratuit par échange de miles, l’Adhérent doit soumettre en ligne une demande d’échange de miles depuis son compte Miles+Bonus, au plus tard 2 jours ouvrables avant la date de séjour souhaitée. Ensuite, l’hôtel l'informera concernant l’acceptation ou le rejet de sa demande. Si la demande est acceptée, les miles correspondants seront automatiquement déduits de son compte.
4. Les coordonnées de l’Adhérent seront notifiées à l’hôtel partenaire afin de traiter la demande.
5. Une fois la réservation par échange de miles réalisée, les Miles Échangeables correspondants sont déduits du Compte de l’Adhérent (dès que la disponibilité est vérifiée).
6. L’Adhérent peut transférer le droit d’échanger les miles de son compte à un tiers.
7. Une fois que la réservation de chambre par échange de miles est achevée, l’Adhérent peut procéder à une annulation. Dans ce cas sont en vigueur les modalités d’annulation suivantes :  
- Si l’annulation est demandée, au plus tard, 14 jours avant la date d’arrivée à l’hôtel, les miles déduits au titre de l’échange sont intégralement restitués. 
- Si l’annulation est demandée 14 à 7 jours avant la date d’arrivée à l’hôtel, 50 % des miles déduits au titre de l’échange ne sont pas restitués. 
- Si l’annulation est demandée dans les 7 jours avant la date d’arrivée à l’hôtel, 100 % des miles déduits au titre de l’échange ne sont pas restitués. 
- En cas de non-présentation, aucun mile n’est restitué.

Veuillez cliquer ici pour consulter le tableau d’échange pour l’hôtel Serenissima Boutique Hotel.

Les adhérents du Plan de fidélité peuvent accumuler des miles grâce à leur séjour à l’Ariti Grand Hotel Corfu à Corfou, en produisant leur carte personnelle Miles+Bonus. Nous tenons à préciser que le séjour de l'Adhérent doit être achevé pour que les miles correspondants soient crédités sur son Compte.

ACCUMULATION DE MILES :
1. Pour l’enregistrement de Miles sur un Compte, la réservation correspondante doit avoir été effectuée par l’Adhérent-même et l’Adhérent doit disposer d’un compte Miles+Bonus actif. 
2. Les miles qui correspondent à chaque Adhérent varient en fonction de la durée du séjour, selon le tableau suivant :

1. Members who wish to redeem miles at the Thraki Palace in Corfu must have active accounts. 
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the Ariti Grand Hotel Corfu. 
3. For free stays at Ariti Grand Hotel Corfu in Corfu, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions: 

Miles+Bonus est partenaire avec COSMOTE et offre à ses adhérents 500 Mo gratuits.

1. Pour bénéficier de l’offre, les abonnés COSMOTE qui sont en même temps adhérents Miles+Bonus d’Aegean devront entreprendre une des actions suivantes :
   
   - Renouvellement du contrat d’abonnement COSMOTE pour 24 mois (l’offre des 500 Mo par mois sera activée pour toute la durée de l’engagement) ;
   - Nouvelle activation de forfait COSMOTE pour 18 ou 24 mois (l’offre de 500 Μo par mois sera activée pour toute la durée de l’engagement, soit, pour 18/24 mois);
   - Nouvelle activation de COSMOTE ONE (500 Μo pour 1 mois) ;
   - Rechargement de carte prépayée ou forfait bloqué COSMOTE d’une valeur supérieure ou égale à 20€ (500 Μo pour 1 mois, jusqu’à 5 fois par mois).
2. Afin de bénéficier de l'offre, les adhérents devront envoyer un SMS gratuit au 1256 en écrivant le mot AEGEAN suivi d’un espace et, ensuite, en écrivant leur numéro d’adhérent Miles+Bonus (par exemple : AEGEAN 123456789). Afin de bénéficier de l’offre, ils devront remplir les conditions suivantes :
   
   - Ont le droit de participer les abonnés Particuliers (forfait et forfait bloqué), les Cartes prépayées ainsi que les abonnés Professionnels (split bill & abonnements individuels) qui sont en même temps adhérents actifs du plan Miles+Bonus ayant enregistré au moins un (1) vol sur leur compte Miles+Bonus.
   - In order to register to the COSMOTE – AEGEAN scheme, the customer must register with his personal Miles+Bonus member ID and COSMOTE mobile contract number that belongs to him, only once.
   - In the case of a Family Package, the offer can be offered only to the COMOTE mobile contracts that will register to the COSMOTE - AEGEAN scheme. Each individual contract that belongs to the Family Package, must register to the scheme with the personal Miles+Bonus member ID of the owner of each contract, in order to get the 500MB.
   - The offer will be provided again after the expiration of the initial offering, provided that one of the abovementioned conditions is performed - without the need of registering in the COSMOTE - AEGEAN scheme again. 
   - Sont exclus les abonnés COSMOTE Home Telephony SIM, COSMOTE Business Telephony SIM, COSMOTE Machine to Machine.
   - Dès l’envoi du SMS par l’abonné, celui-ci reçoit un SMS de confirmation. 
   - Afin d’activer l’offre, le client devra se rendre à une boutique COSMOTE ou GERMANOS, ou bien acheter en ligne ou par téléphone un des forfaits susmentionnés.
   - Pour les nouveaux abonnements, les reconductions de forfait et l’activation COSMOTE ONE, il existe la possibilité de s’inscrire rétrospectivement à la formule Miles+Bonus – COSMOTE jusqu’à 1 mois à compter de la date de renouvellement ou d’activation du forfait. Pour le rechargement de carte prépayée et de forfait bloqué, cela peut se faire jusqu’à 1 jour après le rechargement, à commencer par le 7 septembre 2016, date à laquelle le partenariat a pris effet.

Les adhérents du Plan de fidélité peuvent accumuler des miles grâce à leur séjour au ST GEORGE LYCABETTUS à Athènes, en produisant leur carte personnelle Miles+Bonus. Nous tenons à préciser que le séjour de l'Adhérent doit être achevé pour que les miles correspondants soient crédités sur son Compte.

ACCUMULATION DE MILES :

1. Pour l’enregistrement de Miles sur un Compte, la réservation correspondante doit avoir été effectuée par l’Adhérent-même et l’Adhérent doit disposer d’un compte Miles+Bonus actif. 
2. Les miles qui correspondent à chaque Adhérent sont au nombre de 250 par journée de séjour. En cas de non-présentation de l’Adhérent, sans préavis, les Miles ne sont pas enregistrés sur le Compte. 
3. Les Miles sont des Miles Échangeables (Award Miles) uniquement au sens du chapitre 3 « MILES/CATÉGORIES ETC. » 
4. Les Miles sont enregistrés sur le Compte de l’Adhérent qui a effectué la réservation et, ce, uniquement s’il y a identité parfaite entre les coordonnées de l’Adhérent et la personne qui effectue la réservation, c'est-à-dire, nom et prénom déclarés. Les Miles sont attribués au plus tard cinq (5) semaines après que le séjour soit achevé (date de check out). Les Adhérents peuvent se renseigner sur les Miles accumulés sur leur compte via la gestion en ligne de leur compte Miles+Bonus en se rendant sur le site www.aegeanair.com ou en appelant le 801 11 20000 (depuis un téléphone fixe) ou le +30 210 6261000 (depuis un téléphone mobile ou depuis l’étranger). 
5. Les Miles correspondants au séjour au ST GEORGE LYCABETTUS peuvent être enregistrés sur un seul Compte d’Adhérent et une fois par transaction. 
6. Les Miles n'ont aucune valeur marchande et ne peuvent en aucun cas être échangés contre de l'argent. Toute liquidation (vente, échange, etc.) de Miles ou d'offres est réputée, de plein droit, nulle. 
7. L’Adhérent n'accumule pas de miles dans les cas suivants : a) Tarifs de groupe (colloques, expositions, formules motivation, excursion organisée, etc.), b) Tarifs spéciaux de l’équipage soumis à des accords spéciaux, c) Séjour gratuit. 
8. En cas d'annulation du Plan conformément aux dispositions des Termes Généraux, tous les Miles accumulés sont automatiquement annulés et ne sont plus échangeables contre des offres. 
9. Tout client-Adhérent du Plan est tenu de produire sa carte Miles+Bonus au moment de l’enregistrement (check in) au ST GEORGE LYCABETTUS, de façon à ce que ses coordonnées soient automatiquement enregistrées dans le système informatique de l’hôtel. Sinon, il ne sera pas possible de créditer automatiquement les Miles sur son compte. Le reçu de la réservation et/ou tout autre justificatif doivent être conservés par l'Adhérent, jusqu'à ce que les Milles apparaissent sur son compte. Aegean peut à sa convenance décider si le justificatif présenté par l'Adhérent constitue une preuve suffisante. 
10. Aegean n’est nullement tenue responsable de la qualité des services prestés, de la disponibilité ni d’autres problèmes susceptibles de se poser. 
11. Nous tenons à préciser que les demandes d’enregistrement de miles à titre rétrospectif ne peuvent être acceptées que si elles sont soumises dans un délai de 12 mois à compter de la date du séjour à l’hôtel ST GEORGE LYCABETTUS, la première date valide étant le 23 septembre 2016, date à laquelle ce partenariat est devenu effectif, en envoyant à Aegean (par e-mail à l’adresse https://aegeanairlines.custhelp.com/app/ask) la confirmation de la réservation, sinon les miles correspondants sont perdus. 

ÉCHANGE DE MILES CONTRE UN SÉJOUR AU ST GEORGE LYCABETTUS : 

1. Pour qu’il soit possible d’échanger des miles en vue d’un séjour gratuit au St George Lycabettus, il est nécessaire que l’Adhérent dispose d’un compte Miles+Bonus actif. 
2. Les Adhérents doivent disposer d’un nombre suffisant de Miles Échangeables valides sur leur Compte, autant qu’il est nécessaire en vue de l’échange et de l’acquisition d’un séjour gratuit au ST GEORGE LYCABETTUS. 
3. Pour effectuer un séjour gratuit par échange de miles, l’Adhérent doit soumettre en ligne une demande d’échange de miles depuis son compte Miles+Bonus, au plus tard 2 jours ouvrables avant la date de séjour souhaitée. Ensuite, l’hôtel l'informera concernant l’acceptation ou le rejet de sa demande. Si la demande est acceptée, les miles correspondants seront automatiquement déduits de son compte. 
4. Les coordonnées de l’Adhérent seront notifiées à l’hôtel partenaire afin de traiter la demande. 
5. Une fois la réservation par échange de miles réalisée, les Miles Échangeables correspondants sont déduits du Compte de l’Adhérent (dès que la disponibilité est vérifiée). 
6. L’Adhérent peut transférer le droit d’échanger les miles de son compte à un tiers. 
7. Une fois que la réservation de chambre par échange de miles est achevée, l’Adhérent peut procéder à une annulation. Dans ce cas sont en vigueur les modalités d’annulation suivantes :  

Pour les réservations du 1er janvier au 16 avril et du 1er novembre au 31 décembre :
Si l’annulation est demandée moins de 24 heures avant la date d’arrivée à l’hôtel, il sera chargé les frais d’annulation d’une nuitée et les taxes correspondantes.  

Pour les réservations du 17 avril au 31 octobre :
Si l’annulation est demandée moins de 72 heures avant la date d’arrivée à l’hôtel, il sera chargé les frais d’annulation d’une nuitée et les taxes correspondantes.  

En cas de non-présentation, il sera chargé les frais d’annulation d’une nuitée et les taxes correspondantes. 

Veuillez cliquer ici pour consulter le tableau d’échange pour l’hôtel ST GEORGE LYCABETTUS.

Les adhérents du Plan de fidélité peuvent accumuler des miles grâce à leur séjour à l’hôtel RODOS PARK SUITES & SPA à Rhodes, en produisant leur carte personnelle Miles+Bonus. Nous tenons à préciser que le séjour de l'Adhérent doit être achevé pour que les miles correspondants soient crédités sur son Compte. 

ACCUMULATION DE MILES AU TITRE D’UN SÉJOUR À L’HÔTEL RODOS PARK SUITES & SPA : 

1. Pour l’enregistrement de Miles sur un Compte, la réservation correspondante doit avoir été effectuée par l’Adhérent-même et l’Adhérent doit disposer d’un compte Miles+Bonus actif. 
2. Les miles qui correspondent à chaque Adhérent sont au nombre de 250 par journée de séjour. En cas de non-présentation de l’Adhérent, sans préavis, les Miles ne sont pas enregistrés sur le Compte. 
3. Les Miles sont des Miles Échangeables (Award Miles) uniquement au sens du chapitre 3 « MILES/CATÉGORIES ETC. » 
4. Les Miles sont enregistrés sur le Compte de l’Adhérent qui a effectué la réservation et, ce, uniquement s’il y a identité parfaite entre les coordonnées de l’Adhérent et la personne qui effectue la réservation, c'est-à-dire, nom et prénom déclarés. Les Miles sont attribués au plus tard cinq (5) semaines après que le séjour soit achevé (date de check out). Les Adhérents peuvent se renseigner sur les Miles accumulés sur leur compte via la gestion en ligne de leur compte Miles+Bonus en se rendant sur le site www.aegeanair.com ou en appelant le 801 11 20000 (depuis un téléphone fixe) ou le +30 210 6261000 (depuis un téléphone mobile ou depuis l’étranger). 
5. Les Miles correspondants au séjour à l’hôtel RODOS PARK SUITES & SPA peuvent être enregistrés sur un seul Compte d’Adhérent et une fois par transaction. 
6. Les Miles n'ont aucune valeur marchande et ne peuvent en aucun cas être échangés contre de l'argent. Toute liquidation (vente, échange, etc.) de Miles ou d'offres est réputée, de plein droit, nulle. 
7. L’Adhérent n'accumule pas de miles dans les cas suivants : a) Tarifs de groupe (colloques, expositions, formules motivation, excursion organisée, etc.), b) Tarifs spéciaux de l’équipage soumis à des accords spéciaux, c) Séjour gratuit. 
8. En cas d'annulation du Plan conformément aux dispositions des Termes Généraux, tous les Miles accumulés sont automatiquement annulés et ne sont plus échangeables contre des offres. 
9. Tout client-Adhérent du Plan est tenu de produire sa carte Miles+Bonus au moment de l’enregistrement (check in) au RODOS PARK SUITES & SPA, de façon à ce que ses coordonnées soient automatiquement enregistrées dans le système informatique des hôtels. Sinon, il ne sera pas possible de créditer automatiquement les Miles sur son compte. Le reçu de la réservation et/ou tout autre justificatif doivent être conservés par l'Adhérent, jusqu'à ce que les Milles apparaissent sur son compte. Aegean peut à sa convenance décider si le justificatif présenté par l'Adhérent constitue une preuve suffisante. 
10. Aegean n’est nullement tenue responsable de la qualité des services prestés, de la disponibilité ni d’autres problèmes susceptibles de se poser. 
11. Nous tenons à préciser que les demandes d’enregistrement de miles à titre rétrospectif ne peuvent être acceptées que si elles sont soumises dans un délai de 12 mois à compter de la date du séjour à l’hôtel RODOS PARK SUITES & SPA, la première date valide étant le 31/03/2017, date à laquelle ce partenariat est devenu effectif, en envoyant à Aegean (par e-mail à l’adresse https://aegeanairlines.custhelp.com/app/ask) la confirmation de la réservation, sinon les miles correspondants sont perdus. 
    
    

1. Pour qu’il soit possible d’échanger des miles en vue d’un séjour gratuit au RODOS PARK SUITES & SPA, il est nécessaire que l’Adhérent dispose d’un compte Miles+Bonus actif. 
2. Les Adhérents doivent disposer d’un nombre suffisant de Miles Échangeables valides sur leur Compte, autant qu’il est nécessaire en vue de l’échange et de l’acquisition d’un séjour gratuit au RODOS PARK SUITES & SPA. 
3. Pour effectuer un séjour gratuit par échange de miles, l’Adhérent doit soumettre en ligne une demande d’échange de miles depuis son compte Miles+Bonus, au plus tard 2 jours ouvrables avant la date de séjour souhaitée. Ensuite, l’hôtel l'informera concernant l’acceptation ou le rejet de sa demande. Si la demande est acceptée, les miles correspondants seront automatiquement déduits de son compte. 
4. Les coordonnées de l’Adhérent seront notifiées à l’hôtel partenaire afin de traiter la demande. 
5. Une fois la réservation par échange de miles réalisée, les Miles Échangeables correspondants sont déduits du Compte de l’Adhérent (dès que la disponibilité est vérifiée). 
6. L’Adhérent peut transférer le droit d’échanger les miles de son compte à un tiers. 
   • Une fois que la réservation de chambre par échange de miles est achevée, l’Adhérent peut procéder à une annulation. Dans ce cas sont en vigueur les modalités d’annulation suivantes :  
   • Si l’annulation est demandée, au plus tard, 2 jours avant la date d’arrivée à l’hôtel, les miles déduits au titre de l’échange sont intégralement restitués.
   • Si l’annulation est demandée 2 jours avant la date d’arrivée à l’hôtel, 50 % des miles déduits au titre de l’échange ne sont pas restitués.
   • Si une modification de la réservation est demandée 2 jours avant la date d’arrivée à l’hôtel, 50 % des miles déduits au titre de l’échange ne sont pas restitués.
   • En cas de non-présentation, aucun mile n’est restitué.

Les adhérents du Plan de fidélité peuvent accumuler des miles grâce à leur séjour à l’hôtel BEST WESTERN PLAZA de Rhodes, en produisant leur carte personnelle Miles+Bonus. Nous tenons à préciser que le séjour de l'Adhérent doit être achevé pour que les miles correspondants soient crédités sur son Compte. 

ACCUMULATION DE MILES AU TITRE D’UN SÉJOUR À L’HÔTEL BEST WESTERN PLAZA : 

1. Pour l’enregistrement de Miles sur un Compte, la réservation correspondante doit avoir été effectuée par l’Adhérent-même et l’Adhérent doit disposer d’un compte Miles+Bonus actif. 
2. Les miles qui correspondent à chaque Adhérent sont au nombre de 250 par journée de séjour. En cas de non-présentation de l’Adhérent, sans préavis, les Miles ne sont pas enregistrés sur le Compte. 
3. Les Miles sont des Miles Échangeables (Award Miles) uniquement au sens du chapitre 3 « MILES/CATÉGORIES ETC. » 
4. Les Miles sont enregistrés sur le Compte de l’Adhérent qui a effectué la réservation et, ce, uniquement s’il y a identité parfaite entre les coordonnées de l’Adhérent et la personne qui effectue la réservation, c'est-à-dire, nom et prénom déclarés. Les Miles sont attribués au plus tard cinq (5) semaines après que le séjour soit achevé (date de check out). Les Adhérents peuvent se renseigner sur les Miles accumulés sur leur compte via la gestion en ligne de leur compte Miles+Bonus en se rendant sur le site www.aegeanair.com ou en appelant le 801 11 20000 (depuis un téléphone fixe) ou le +30 210 6261000 (depuis un téléphone mobile ou depuis l’étranger). 
5. Les Miles correspondants au séjour à l’hôtel BEST WESTERN PLAZA peuvent être enregistrés sur un seul Compte d’Adhérent et une fois par transaction. 
6. Les Miles n'ont aucune valeur marchande et ne peuvent en aucun cas être échangés contre de l'argent. Toute liquidation (vente, échange, etc.) de Miles ou d'offres est réputée, de plein droit, nulle. 
7. L’Adhérent n'accumule pas de miles dans les cas suivants : a) Tarifs de groupe (colloques, expositions, formules motivation, excursion organisée, etc.), b) Tarifs spéciaux de l’équipage soumis à des accords spéciaux, c) Séjour gratuit. 
8. L’Adhérent qui est en même temps adhérent du plan Best Western Reward peut accumuler des miles/points sur une de ses deux cartes.
9. En cas d'annulation du Plan conformément aux dispositions des Termes Généraux, tous les Miles accumulés sont automatiquement annulés et ne sont plus échangeables contre des offres. 
10. Tout client-Adhérent du Plan est tenu de produire sa carte Miles+Bonus au moment de l’enregistrement (check in) à l’hôtel BEST WESTERN PLAZA, de façon à ce que ses coordonnées soient automatiquement enregistrées dans le système informatique des hôtels. Sinon, il ne sera pas possible de créditer automatiquement les Miles sur son compte. Le reçu de la réservation et/ou tout autre justificatif doivent être conservés par l'Adhérent, jusqu'à ce que les Milles apparaissent sur son compte. Aegean peut à sa convenance décider si le justificatif présenté par l'Adhérent constitue une preuve suffisante. 
11. Aegean n’est nullement tenue responsable de la qualité des services prestés, de la disponibilité ni d’autres problèmes susceptibles de se poser. 
12. Nous tenons à préciser que les demandes d’enregistrement de miles à titre rétrospectif ne peuvent être acceptées que si elles sont soumises dans un délai de 12 mois à compter de la date du séjour à l’hôtel BEST WESTERN PLAZA, la première date valide étant le 10 novembre 2016, date à laquelle ce partenariat est devenu effectif, en envoyant à Aegean (par e-mail à l’adresse https://aegeanairlines.custhelp.com/app/ask) la confirmation de la réservation, sinon les miles correspondants sont perdus.

1. Pour qu’il soit possible d’échanger des miles en vue d’un séjour gratuit au BEST WESTERN PLAZA, il est nécessaire que l’Adhérent dispose d’un compte Miles+Bonus actif. 
2. Les Adhérents doivent disposer d’un nombre suffisant de Miles Échangeables valides sur leur Compte, autant qu’il est nécessaire en vue de l’échange et de l’acquisition d’un séjour gratuit à l’hôtel BEST WESTERN PLAZA. 
3. Pour effectuer un séjour gratuit par échange de miles, l’Adhérent doit soumettre en ligne une demande d’échange de miles depuis son compte Miles+Bonus, au plus tard 2 jours ouvrables avant la date de séjour souhaitée. Ensuite, l’hôtel l'informera concernant l’acceptation ou le rejet de sa demande. Si la demande est acceptée, les miles correspondants seront automatiquement déduits de son compte.
4. Les coordonnées de l’Adhérent seront notifiées à l’hôtel partenaire afin de traiter la demande. 
5. Une fois la réservation par échange de miles réalisée, les Miles Échangeables correspondants sont déduits du Compte de l’Adhérent (dès que la disponibilité est vérifiée). 
6. L’Adhérent peut transférer le droit d’échanger les miles de son compte à un tiers. 
7. Une fois que la réservation de chambre par échange de miles est achevée, l’Adhérent peut procéder à une annulation. Dans ce cas sont en vigueur les modalités d’annulation suivantes :
   •  En cas d’annulation ou de non-présentation, 50 % des miles déduits au titre de l’échange ne sont pas restitués.

Les adhérents du Plan de fidélité peuvent accumuler des miles grâce à leur séjour à Aristi Mountain Resort & Villas, à Zagori de Ioannina (Aristi), en produisant leur carte personnelle Miles+Bonus. Nous tenons à préciser que le séjour de l'Adhérent doit être achevé pour que les miles correspondants soient crédités sur son Compte.

ACCUMULATION DE MILES À ARISTI MOUNTAIN RESORT & VILLAS :

1. Pour l’enregistrement de Miles sur un Compte, la réservation correspondante doit avoir été effectuée par l’Adhérent-même et l’Adhérent doit disposer d’un compte Miles+Bonus actif.
2. Les Miles revenant à chaque Adhérent correspondent au double du coût du séjour confirmé lors de sa réalisation par l’Adhérent (2 Miles échangeables par euro dépensé). En cas de non-présentation de l’Adhérent, sans préavis, les Miles ne sont pas enregistrés sur le Compte.
3. Les Miles sont des Miles Échangeables (Award Miles) uniquement au sens du chapitre 3 « MILES/CATÉGORIES ETC. »
4. Les Miles sont enregistrés sur le Compte de l’Adhérent qui a effectué la réservation et, ce, uniquement s’il y a identité parfaite entre les coordonnées de l’Adhérent et la personne qui effectue la réservation, c'est-à-dire, nom et prénom déclarés. Les Miles sont attribués au plus tard cinq (5) semaines après que le séjour soit achevé (date de check out). Les Adhérents peuvent se renseigner sur les Miles accumulés sur leur compte via la gestion en ligne de leur compte Miles+Bonus en se rendant sur le site www.aegeanair.com ou en appelant le 801 11 20000 (depuis un téléphone fixe) ou le +30 210 6261000 (depuis un téléphone mobile ou depuis l’étranger).
5. Les Miles correspondants au séjour à Aristi Mountain Resort & Villas peuvent être enregistrés sur un seul Compte de l’Adhérent et une fois par transaction.
6. Les Miles n'ont aucune valeur marchande et ne peuvent en aucun cas être échangés contre de l'argent. Toute liquidation (vente, échange, etc.) de Miles ou d'offres est réputée, de plein droit, nulle.
7. L’Adhérent n'accumule pas de miles dans les cas suivants : a) Tarifs de groupe (colloques, expositions, formules motivation, excursion organisée, etc.), b) Tarifs spéciaux d’équipage soumis à des accords spéciaux, c) Séjour gratuit. 
8. En cas d'annulation du Plan conformément aux dispositions des Termes Généraux, tous les Miles accumulés sont automatiquement annulés et ne sont plus échangeables contre des offres. 
9. Tout client-Adhérent du Plan est tenu de produire sa carte Miles+Bonus au moment de l’enregistrement (check in) à Aristi Mountain Resort & Villas, de façon à ce que ses coordonnées soient automatiquement enregistrées dans le système informatique de l’hôtel. Sinon, il ne sera pas possible de créditer automatiquement les Miles sur son compte. La confirmation de la réservation et/ou tout autre justificatif doivent être conservés par l'Adhérent, jusqu'à ce que les Miles apparaissent sur son compte. Aegean peut à sa convenance décider si le justificatif présenté par l'Adhérent constitue une preuve suffisante. 
10. Aegean n’est nullement tenue responsable de la qualité des services prestés, de la disponibilité ni d’autres problèmes susceptibles de se poser.
11. Nous tenons à préciser que les demandes d’enregistrement de miles à titre rétrospectif ne peuvent être acceptées que si elles sont soumises dans un délai de 12 mois à compter de la date du séjour à Aristi Mountain Resort & Villas, la première date valide étant le 16 décembre 2016, date à laquelle ce partenariat est devenu effectif, en envoyant à Aegean (par e-mail à l’adresse https://aegeanairlines.custhelp.com/app/askapp/ask) la confirmation de la réservation, sinon les miles correspondants sont perdus. 

1. Pour qu’il soit possible d’échanger des miles en vue d’un séjour gratuit à Aristi Mountain Resort & Villas, il est nécessaire que l’Adhérent dispose d’un compte Miles+Bonus actif. 
2. Les Adhérents doivent disposer d’un nombre suffisant de Miles Échangeables valides sur leur Compte, autant qu’il est nécessaire en vue de l’échange et de l’acquisition d’un séjour gratuit à Aristi Mountain Resort & Villas. 
3. Pour effectuer un séjour gratuit par échange de miles, l’Adhérent doit soumettre en ligne une demande d’échange de miles depuis son compte Miles+Bonus, au plus tard 2 jours ouvrables avant la date de séjour souhaitée. Ensuite, l’hôtel l'informera concernant l’acceptation ou le rejet de sa demande. Si la demande est acceptée, les miles correspondants seront automatiquement déduits de son compte. 
4. Les coordonnées de l’Adhérent seront notifiées à l’hôtel partenaire afin de traiter la demande. 
5. Une fois la réservation par échange de miles réalisée, les Miles Échangeables correspondants sont déduits du Compte de l’Adhérent (dès que la disponibilité est vérifiée).
6. L’Adhérent peut transférer le droit d’échanger les miles de son compte à un tiers. 
7. Une fois que la réservation de chambre par échange de miles est achevée, l’Adhérent peut procéder à une annulation. Dans ce cas sont en vigueur les modalités d’annulation suivantes :  

Les adhérents du Plan de fidélité peuvent accumuler des miles grâce à leur séjour à l’hôtel Epirus Palace, à Ioannina, en produisant leur carte personnelle Miles+Bonus. Nous tenons à préciser que le séjour de l'Adhérent doit être achevé pour que les miles correspondants soient crédités sur son Compte.

ACCUMULATION DE MILES À L’HÔTEL EPIRUS PALACE :

1. Pour l’enregistrement de Miles sur un Compte, la réservation correspondante doit avoir été effectuée par l’Adhérent-même et l’Adhérent doit disposer d’un compte Miles+Bonus actif. 
2. Les miles qui correspondent à chaque Adhérent sont au nombre de 250 par journée de séjour. En cas de non-présentation de l’Adhérent, sans préavis, les Miles ne sont pas enregistrés sur le Compte. 
3. Les Miles sont des Miles Échangeables (Award Miles) uniquement au sens du chapitre 3 « MILES/CATÉGORIES ETC. » 
4. Les Miles sont enregistrés sur le Compte de l’Adhérent qui a effectué la réservation et, ce, uniquement s’il y a identité parfaite entre les coordonnées de l’Adhérent et la personne qui effectue la réservation, c'est-à-dire, nom et prénom déclarés. Les Miles sont attribués au plus tard cinq (5) semaines après que le séjour soit achevé (date de check out). Les Adhérents peuvent se renseigner sur les Miles accumulés sur leur compte via la gestion en ligne de leur compte Miles+Bonus en se rendant sur le site www.aegeanair.com ou en appelant le 801 11 20000 (depuis un téléphone fixe) ou le +30 210 6261000 (depuis un téléphone mobile ou depuis l’étranger). 
5. Les Miles correspondants au séjour à l’hôtel Epirus Palace peuvent être enregistrés sur un seul Compte d’Adhérent et une fois par transaction.
6. Les Miles n'ont aucune valeur marchande et ne peuvent en aucun cas être échangés contre de l'argent. Toute liquidation (vente, échange, etc.) de Miles ou d'offres est réputée, de plein droit, nulle. 
7. L’Adhérent n'accumule pas de miles dans les cas suivants : a) Tarifs de groupe (colloques, expositions, formules motivation, excursion organisée, etc.), b) Tarifs spéciaux d’équipage soumis à des accords spéciaux, c) Séjour gratuit. 
8. En cas d'annulation du Plan conformément aux dispositions des Termes Généraux, tous les Miles accumulés sont automatiquement annulés et ne sont plus échangeables contre des offres. 
9. Tout client-Adhérent du Plan est tenu de produire sa carte Miles+Bonus au moment de l’enregistrement (check in) à l’hôtel Epirus Palace, de façon à ce que ses coordonnées soient automatiquement enregistrées dans le système informatique de l’hôtel. Sinon, il ne sera pas possible de créditer automatiquement les Miles sur son compte. La confirmation de la réservation et/ou tout autre justificatif doivent être conservés par l'Adhérent, jusqu'à ce que les Miles apparaissent sur son compte. Aegean peut à sa convenance décider si le justificatif présenté par l'Adhérent constitue une preuve suffisante. 
10. Aegean n’est nullement tenue responsable de la qualité des services prestés, de la disponibilité ni d’autres problèmes susceptibles de se poser. 
11. Nous tenons à préciser que les demandes d’enregistrement de miles à titre rétrospectif ne peuvent être acceptées que si elles sont soumises dans un délai de 12 mois à compter de la date du séjour à l’hôtel Epirus Palace, la première date valide étant le 16 décembre 2016, date à laquelle ce partenariat est devenu effectif, en envoyant à Aegean (par e-mail à l’adresse https://aegeanairlines.custhelp.com/app/askapp/ask) la confirmation de la réservation, sinon les miles correspondants sont perdus. 
    
     

1. Pour qu’il soit possible d’échanger des miles en vue d’un séjour gratuit à l’hôtel Epirus Palace, il est nécessaire que l’Adhérent dispose d’un compte Miles+Bonus actif. 
2. Les Adhérents doivent disposer d’un nombre suffisant de Miles Échangeables valides sur leur Compte, autant qu’il est nécessaire en vue de l’échange et de l’acquisition d’un séjour gratuit à l’hôtel Epirus Palace.
3. Pour effectuer un séjour gratuit par échange de miles, l’Adhérent doit soumettre en ligne une demande d’échange de miles depuis son compte Miles+Bonus, au plus tard 2 jours ouvrables avant la date de séjour souhaitée. Ensuite, l’hôtel l'informera concernant l’acceptation ou le rejet de sa demande. Si la demande est acceptée, les miles correspondants seront automatiquement déduits de son compte. 
4. Les coordonnées de l’Adhérent seront notifiées à l’hôtel partenaire afin de traiter la demande. 
5. Une fois la réservation par échange de miles réalisée, les Miles Échangeables correspondants sont déduits du Compte de l’Adhérent (dès que la disponibilité est vérifiée). 
6. L’Adhérent peut transférer le droit d’échanger les miles de son compte à un tiers. 
7. Une fois que la réservation de chambre par échange de miles est achevée, l’Adhérent peut procéder à une annulation. Dans ce cas sont en vigueur les modalités d’annulation suivantes :  
   - Si l’annulation est demandée au plus tard 14 jours avant la date d’arrivée à l’hôtel, les miles déduits en vue de l’échange sont restitués dans leur intégralité.
   - Si l’annulation est demandée 7 jours avant la date d’arrivée à l’hôtel, 50 % des miles déduits au titre de l’échange ne sont pas restitués.
   - Si l’annulation est demandée 3 jours avant la date d’arrivée à l’hôtel, 100 % des miles déduits au titre de l’échange ne sont pas restitués.
   - En cas de non-présentation, 100 % des miles déduits au titre de l’échange ne sont pas restitués.

Les adhérents du Plan de fidélité peuvent accumuler des miles grâce à leur séjour à l’hôtel Egnatia à Kavala, en produisant leur carte personnelle Miles+Bonus. Nous tenons à préciser que le séjour de l'Adhérent doit être achevé pour que les miles correspondants soient crédités sur son Compte.

ACCUMULATION DE MILES À L’HÔTEL EGNATIA :

1. Pour l’enregistrement de Miles sur un Compte, la réservation correspondante doit avoir été effectuée par l’Adhérent-même et l’Adhérent doit disposer d’un compte Miles+Bonus actif. 
2. Les miles qui correspondent à chaque Adhérent sont au nombre de 250 par journée de séjour. En cas de non-présentation de l’Adhérent, sans préavis, les Miles ne sont pas enregistrés sur le Compte. 
3. Les Miles sont des Miles Échangeables (Award Miles) uniquement au sens du chapitre 3 « MILES/CATÉGORIES ETC. » 
4. Les Miles sont enregistrés sur le Compte de l’Adhérent qui a effectué la réservation et, ce, uniquement s’il y a identité parfaite entre les coordonnées de l’Adhérent et la personne qui effectue la réservation, c'est-à-dire, nom et prénom déclarés. Les Miles sont attribués au plus tard cinq (5) semaines après que le séjour soit achevé (date de check out). Les Adhérents peuvent se renseigner sur les Miles accumulés sur leur compte via la gestion en ligne de leur compte Miles+Bonus en se rendant sur le site www.aegeanair.com ou en appelant le 801 11 20000 (depuis un téléphone fixe) ou le +30 210 6261000 (depuis un téléphone mobile ou depuis l’étranger). 
5. Les Miles correspondants au séjour à l’hôtel Egnatia peuvent être enregistrés sur un seul Compte d’Adhérent et une fois par transaction. 
6. Les Miles n'ont aucune valeur marchande et ne peuvent en aucun cas être échangés contre de l'argent. Toute liquidation (vente, échange, etc.) de Miles ou d'offres est réputée, de plein droit, nulle.
7. L’Adhérent n'accumule pas de miles dans les cas suivants : a) Tarifs de groupe (colloques, expositions, formules motivation, excursion organisée, etc.), b) Tarifs spéciaux de l’équipage soumis à des accords spéciaux, c) Séjour gratuit. 
8. En cas d'annulation du Plan conformément aux dispositions des Termes Généraux, tous les Miles accumulés sont automatiquement annulés et ne sont plus échangeables contre des offres. 
9. Tout client-Adhérent du Plan est tenu de produire sa carte Miles+Bonus au moment de l’enregistrement (check in) à l’hôtel Egnatia, de façon à ce que ses coordonnées soient automatiquement enregistrées dans le système informatique des hôtels. Sinon, il ne sera pas possible de créditer automatiquement les Miles sur son compte. Le reçu de la réservation et/ou tout autre justificatif doivent être conservés par l'Adhérent, jusqu'à ce que les Milles apparaissent sur son compte. Aegean peut à sa convenance décider si le justificatif présenté par l'Adhérent constitue une preuve suffisante. 
10. Aegean n’est nullement tenue responsable de la qualité des services prestés, de la disponibilité ni d’autres problèmes susceptibles de se poser.
11. Nous tenons à préciser que les demandes d’enregistrement de miles à titre rétrospectif ne peuvent être acceptées que si elles sont soumises dans un délai de 12 mois à compter de la date du séjour à l’hôtel Egnatia, la première date valide étant le 15 février 2017, date à laquelle ce partenariat est devenu effectif, en envoyant à Aegean (par e-mail, via https://aegeanairlines-gr.custhelp.com/app/ask) la confirmation de la réservation, sinon les miles correspondants sont perdus. 

1. Pour qu’il soit possible d’échanger des miles en vue d’un séjour gratuit à l’hôtel Egnatia, il est nécessaire que l’Adhérent dispose d’un compte Miles+Bonus actif. 
2. Les Adhérents doivent disposer d’un nombre suffisant de Miles Échangeables valides sur leur Compte, autant qu’il est nécessaire en vue de l’échange et de l’acquisition d’un séjour gratuit à l’hôtel Egnatia. 
3. Pour effectuer un séjour gratuit par échange de miles, l’Adhérent doit soumettre en ligne une demande d’échange de miles depuis son compte Miles+Bonus, au plus tard 2 jours ouvrables avant la date de séjour souhaitée. Ensuite, l’hôtel l'informera concernant l’acceptation ou le rejet de sa demande. Si la demande est acceptée, les miles correspondants seront automatiquement déduits de son compte. 
4. Les coordonnées de l’Adhérent seront notifiées à l’hôtel partenaire afin de traiter la demande. 
5. Une fois la réservation par échange de miles réalisée, les Miles Échangeables correspondants sont déduits du Compte de l’Adhérent (dès que la disponibilité est vérifiée). 
6. L’Adhérent peut transférer le droit d’échanger les miles de son compte à un tiers. 
7. Une fois que la réservation de chambre par échange de miles est achevée, l’Adhérent peut procéder à une annulation. Dans ce cas sont en vigueur les modalités d’annulation suivantes :  
   - Si l’annulation est demandée, au plus tard, 7 jours avant la date d’arrivée à l’hôtel, les miles déduits au titre de l’échange sont intégralement restitués.
   - Si l’annulation est demandée 6 jours avant la date d’arrivée à l’hôtel, 50 % des miles déduits au titre de l’échange ne sont pas restitués.
   - En cas d’annulation ou de non-présentation, 100 % des miles déduits au titre de l’échange ne sont pas restitués.

Les adhérents du Plan de fidélité peuvent accumuler des miles grâce à leur séjour à l’hôtel Mediterranean à Rhodes, en produisant leur carte personnelle Miles+Bonus. Nous tenons à préciser que le séjour de l'Adhérent doit être achevé pour que les miles correspondants soient crédités sur son Compte.

ACCUMULATION DE MILES À L’HÔTEL MEDITERRANEAN :

1. Pour l’enregistrement de Miles sur un Compte, la réservation correspondante doit avoir été effectuée par l’Adhérent-même et l’Adhérent doit disposer d’un compte Miles+Bonus actif. 
2. Les miles qui correspondent à chaque Adhérent sont au nombre de 250 par journée de séjour. En cas de non-présentation de l’Adhérent, sans préavis, les Miles ne sont pas enregistrés sur le Compte. 
3. Les Miles sont des Miles Échangeables (Award Miles) uniquement au sens du chapitre 3 « MILES/CATÉGORIES ETC. » 
4. Les Miles sont enregistrés sur le Compte de l’Adhérent qui a effectué la réservation et, ce, uniquement s’il y a identité parfaite entre les coordonnées de l’Adhérent et la personne qui effectue la réservation, c'est-à-dire, nom et prénom déclarés. Les Miles sont attribués au plus tard cinq (5) semaines après que le séjour soit achevé (date de check out). Les Adhérents peuvent se renseigner sur les Miles accumulés sur leur compte via la gestion en ligne de leur compte Miles+Bonus en se rendant sur le site www.aegeanair.com ou en appelant le 801 11 20000 (depuis un téléphone fixe) ou le +30 210 6261000 (depuis un téléphone mobile ou depuis l’étranger). 
5. Les Miles correspondants au séjour au Mediterranean Hotel peuvent être enregistrés sur un seul Compte d’Adhérent et une fois par transaction. 
6. Les Miles n'ont aucune valeur marchande et ne peuvent en aucun cas être échangés contre de l'argent. Toute liquidation (vente, échange, etc.) de Miles ou d'offres est réputée, de plein droit, nulle. 
7. L’Adhérent n'accumule pas de miles dans les cas suivants : a) Tarifs de groupe (colloques, expositions, formules motivation, excursion organisée, etc.), b) Tarifs spéciaux de l’équipage soumis à des accords spéciaux, c) Séjour gratuit. 
8. En cas d'annulation du Plan conformément aux dispositions des Termes Généraux, tous les Miles accumulés sont automatiquement annulés et ne sont plus échangeables contre des offres. 
9. Tout client-Adhérent du Plan est tenu de produire sa carte Miles+Bonus au moment de l’enregistrement (check in) au Mediterranean Hotel, de façon à ce que ses coordonnées soient automatiquement enregistrées dans le système informatique des hôtels. Sinon, il ne sera pas possible de créditer automatiquement les Miles sur son compte. Le reçu de la réservation et/ou tout autre justificatif doivent être conservés par l'Adhérent, jusqu'à ce que les Milles apparaissent sur son compte. Aegean peut à sa convenance décider si le justificatif présenté par l'Adhérent constitue une preuve suffisante. 
10. Aegean n’est nullement tenue responsable de la qualité des services prestés, de la disponibilité ni d’autres problèmes susceptibles de se poser. 
11. Nous tenons à préciser que les demandes d’enregistrement de miles à titre rétrospectif ne peuvent être acceptées que si elles sont soumises dans un délai de 12 mois à compter de la date du séjour à l’hôtel MEDITERRANEAN, la première date valide étant le 31 mars 2017, date à laquelle ce partenariat est devenu effectif, en envoyant à Aegean (via le formulaire de contact disponible sur le site web https://aegeanairlines-gr.custhelp.com/app/ask) la confirmation de la réservation, sinon les miles correspondants sont perdus. 

1. Pour qu’il soit possible d’échanger des miles en vue d’un séjour gratuit au Mediterranean Hotel, il est nécessaire que l’Adhérent dispose d’un compte Miles+Bonus actif. 
2. Les Adhérents doivent disposer d’un nombre suffisant de Miles Échangeables valides sur leur Compte, autant qu’il est nécessaire en vue de l’échange et de l’acquisition d’un séjour gratuit à l’hôtel MEDITERRANEAN. 
3. Pour effectuer un séjour gratuit par échange de miles, l’Adhérent doit soumettre en ligne une demande d’échange de miles depuis son compte Miles+Bonus, au plus tard 2 jours ouvrables avant la date de séjour souhaitée. Ensuite, l’hôtel l'informera concernant l’acceptation ou le rejet de sa demande. Si la demande est acceptée, les miles correspondants seront automatiquement déduits de son compte. 
4. Les coordonnées de l’Adhérent seront notifiées à l’hôtel partenaire afin de traiter la demande. 
5. Une fois la réservation par échange de miles réalisée, les Miles Échangeables correspondants sont déduits du Compte de l’Adhérent (dès que la disponibilité est vérifiée). 
6. L’Adhérent peut transférer le droit d’échanger les miles de son compte à un tiers. 
7. Une fois que la réservation de chambre par échange de miles est achevée, l’Adhérent peut procéder à une annulation. Dans ce cas sont en vigueur les modalités d’annulation suivantes :

Les adhérents du Plan de fidélité peuvent accumuler des miles grâce à leur séjour à l’hôtel RODOS PALACE à Rhodes, en produisant leur carte personnelle Miles+Bonus. Nous tenons à préciser que le séjour de l'Adhérent doit être achevé pour que les miles correspondants soient crédités sur son Compte.

ACCUMULATION DE MILES À L’HÔTEL RODOS PALACE : 

1. Pour l’enregistrement de Miles sur un Compte, la réservation correspondante doit avoir été effectuée par l’Adhérent-même et l’Adhérent doit disposer d’un compte Miles+Bonus actif. 
2. Les miles qui correspondent à chaque Adhérent sont au nombre de 250 par journée de séjour. En cas de non-présentation de l’Adhérent, sans préavis, les Miles ne sont pas enregistrés sur le Compte. 
3. Les Miles sont des Miles Échangeables (Award Miles) uniquement au sens du chapitre 3 « MILES/CATÉGORIES ETC. » 
4. Les Miles sont enregistrés sur le Compte de l’Adhérent qui a effectué la réservation et, ce, uniquement s’il y a identité parfaite entre les coordonnées de l’Adhérent et la personne qui effectue la réservation, c'est-à-dire, nom et prénom déclarés. Les Miles sont attribués au plus tard cinq (5) semaines après que le séjour soit achevé (date de check out). Les Adhérents peuvent se renseigner sur les Miles accumulés sur leur compte via la gestion en ligne de leur compte Miles+Bonus en se rendant sur le site www.aegeanair.com ou en appelant le 801 11 20000 (depuis un téléphone fixe) ou le +30 210 6261000 (depuis un téléphone mobile ou depuis l’étranger). 
5. Les Miles correspondants au séjour à l’hôtel RODOS PALACE peuvent être enregistrés sur un seul Compte d’Adhérent et une fois par transaction. 
6. Les Miles n'ont aucune valeur marchande et ne peuvent en aucun cas être échangés contre de l'argent. Toute liquidation (vente, échange, etc.) de Miles ou d'offres est réputée, de plein droit, nulle. 
7. L’Adhérent n'accumule pas de miles dans les cas suivants : a) Tarifs de groupe (colloques, expositions, formules motivation, excursion organisée, etc.), b) Tarifs spéciaux de l’équipage soumis à des accords spéciaux, c) Séjour gratuit. 
8. En cas d'annulation du Plan conformément aux dispositions des Termes Généraux, tous les Miles accumulés sont automatiquement annulés et ne sont plus échangeables contre des offres.
9. Tout client-Adhérent du Plan est tenu de produire sa carte Miles+Bonus au moment de l’enregistrement (check in) au RODOS PALACE, de façon à ce que ses coordonnées soient automatiquement enregistrées dans le système informatique des hôtels. Sinon, il ne sera pas possible de créditer automatiquement les Miles sur son compte. Le reçu de la réservation et/ou tout autre justificatif doivent être conservés par l'Adhérent, jusqu'à ce que les Milles apparaissent sur son compte. Aegean peut à sa convenance décider si le justificatif présenté par l'Adhérent constitue une preuve suffisante. 
10. Aegean n’est nullement tenue responsable de la qualité des services prestés, de la disponibilité ni d’autres problèmes susceptibles de se poser. 
11. Nous tenons à préciser que les demandes d’enregistrement de miles à titre rétrospectif ne peuvent être acceptées que si elles sont soumises dans un délai de 12 mois à compter de la date du séjour à l’hôtel RODOS PALACE, la première date valide étant le 31 mars 2017, date à laquelle ce partenariat est devenu effectif, en envoyant à Aegean (via le formulaire de contact disponible sur le site web https://aegeanairlines-gr.custhelp.com/app/ask) la confirmation de la réservation, sinon les miles correspondants sont perdus. 

1. Pour qu’il soit possible d’échanger des miles en vue d’un séjour gratuit à l’hôtel RODOS PALACE, il est nécessaire que l’Adhérent dispose d’un compte Miles+Bonus actif. 
2. Les Adhérents doivent disposer d’un nombre suffisant de Miles Échangeables valides sur leur Compte, autant qu’il est nécessaire en vue de l’échange et de l’acquisition d’un séjour gratuit au RODOS PALACE. 
3. Pour effectuer un séjour gratuit par échange de miles, l’Adhérent doit soumettre en ligne une demande d’échange de miles depuis son compte Miles+Bonus, au plus tard 2 jours ouvrables avant la date de séjour souhaitée. Ensuite, l’hôtel l'informera concernant l’acceptation ou le rejet de sa demande. Si la demande est acceptée, les miles correspondants seront automatiquement déduits de son compte. 
4. Les coordonnées de l’Adhérent seront notifiées à l’hôtel partenaire afin de traiter la demande. 
5. Une fois la réservation par échange de miles réalisée, les Miles Échangeables correspondants sont déduits du Compte de l’Adhérent (dès que la disponibilité est vérifiée). 
6. L’Adhérent peut transférer le droit d’échanger les miles de son compte à un tiers. 
7. Une fois que la réservation de chambre par échange de miles est achevée, l’Adhérent peut procéder à une annulation. Dans ce cas sont en vigueur les modalités d’annulation suivantes :

Program members may collect miles via dinning at Brothers in Law restaurants in Thessaloniki by displaying their Miles+Bonus card. It shall be made clear that the dinner or product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member’s Account. 

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as five times the cost of dinning completed by the Member (1€ = 5 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed five (5) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from dinner at Brothers in Law restaurants in Thessaloniki may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the dinners, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit, should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from April 07, 2017 (when the Brothers in Law restaurants in Thessaloniki partnership was initiated, by filling in the contact form https://aegeanairlines.custhelp.com/app/ask, having attached the purchase receipt, otherwise they will be lost.

1. Members who wish to redeem miles at Brothers in Law restaurant for free dinner, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for products at Brothers in Law restaurant, at their whole retail price.
3. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed.

Program members may collect miles via staying at MAYOR HOTELS & RESORTS in Corfu by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MAYOR HOTELS & RESORTS comprise the following units: Capo Di Corfu, Mayor Pelekas Monastery, Mayor La Grotta Verde and Mayor Mon Repos Palace.

MILES ACCRUAL ΑΤ MAYOR HOTELS & RESORTS:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated based on the duration of the stay as per in the tables here.
3. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
4. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
5. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
6. The respective Miles from MAYOR HOTELS & RESORTS reservations may be credited in a single Account and only once per transaction.
7. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
8. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
9. In the event of the Program’s cancelation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
10. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
11. Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
12. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from April 28th, 2017 (when the Aegean - MAYOR HOTELS & RESORTS partnership was initiated), by filling in the contact form https://aegeanairlines.custhelp.com/app/ask, having attached the relevant supporting documents, otherwise they will be lost. 

1. Members who wish to redeem miles at MAYOR HOTELS & RESORTS in Corfu must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the MAYOR HOTELS & RESORTS.
3. For free stays at MAYOR HOTELS & RESORTS, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions: 
   • If the cancellation is requested up to 14 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
   • If the cancellation is requested within 14 days from the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
   • In case of No-shows, the 100% of the miles used for the redemption shall be charged.    

Program members may collect miles via staying at SIORRA VITTORIA BOUTIQUE HOTEL in Rhodes by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL ΑΤ SIORRA VITTORIA BOUTIQUE HOTEL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per day of stay. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from SIORRA VITTORIA BOUTIQUE HOTEL reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
   Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
10. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from April 28th, 2017 (when the Aegean - SIORRA VITTORIA BOUTIQUE HOTEL partnership was initiated), by fill in the contact form https://aegeanairlines.custhelp.com/app/ask, having attached the relevant supporting documents, otherwise they will be lost. 

1. Members who wish to redeem miles at SIORRA VITTORIA BOUTIQUE HOTEL in Rhodes must have active accounts. 
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the SIORRA VITTORIA BOUTIQUE HOTEL.
3. For free stays at SIORRA VITTORIA BOUTIQUE HOTEL, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions:
   - If the cancellation is requested up to 14 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
   - If the cancellation is requested within 14 days from the declared hotel arrival time, then all the miles used for the redemption shall be lost.
   - In case of No-shows, the 100% of the miles used for the redemption shall be charged.

Program members may collect or redeem miles via purchasing bathing care services from Polis Hammam - Polis Loutron by displaying their Miles+Bonus card.

Avliton 6-8, 10554 Psirri, Athens
43 Filonos str., 185 31, Piraeus
40 A Konstantinou Karamanli St. 55132, Agios Ioannis Kalamaria, Thessaloniki
Monastiriou 16,(1st floor of Capsis Hotel), 54629, Thessaloniki

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account, the corresponding transaction must have been carried out by the Member himself, the purchase of the service must concern exclusively the member himself and the Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as ten times the cost of purchases of services (excluding packages and offers) completed by the Member (1€ = 10 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC."
4. Miles are credited solely in the Account of the Member who made the transaction and are attributed five (5) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from every purchase of service at Polis Hammam - Polis Loutron may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card to indicate his/her Member ID prior to the transaction at Polis Hammam - Polis Loutron. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the services or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from the date of the transaction, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost.

1. Members who wish to redeem miles at Polis Hammam - Polis Loutron stores for free services purchasing, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for beauty services at Polis Hammam - Polis Loutron stores, at their whole retail price.
3. The free meal or the meal purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed.

Program members may collect miles via staying at ELENA HOTEL in Mykonos by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL ΑΤ ELENA HOTEL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per day of stay. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from ELENA HOTEL reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancelation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from July 21st, 2017 (when the Aegean - ELENA HOTEL partnership was initiated), by fill in the contact form https://aegeanairlines.custhelp.com/app/ask, having attached the relevant supporting documents, otherwise they will be lost. 

1. Members who wish to redeem miles at ELENA HOTEL in Mykonos must have active accounts. 
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the ELENA HOTEL. 
3. For free stays at ELENA HOTEL, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions: 

Program members may collect miles via purchasing products from GOFAS Jewelry by displaying their Miles+Bonus card. It shall be made clear that the product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member’s Account.

GOFAS Jewelry comprises the following units: 

GREECE
GOFAS (Athens, 3 Stadiou Str., 10562)
GOFAS (Mykonos, 25  Kalogera Str., 84600)
GOFAS (Thessaloniki, 9 Aristotelous Sq. 54624)
GOFAS (Athens International Airport, Intra Schengen area Β)

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as equal the cost of purchases completed by the Member (1€ = 1 Mile). No Miles will be earned should there be a return or refusal to accept the product delivery or its unsuccessful delivery.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Offers, discounts and tax free purchases are excluded from mileage accrual.
5. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed five (5) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
6. The respective Miles from purchases at GOFAS stores may be credited in a unique Account and only once per transaction.
7. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
8. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
9. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. AEGEAN holds no responsibility with regard to the quality of the products, service or any other problem that may arise.
11. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from October 26, 2017 (when the Aegean- GOFAS stores partnership was initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost.

1. Members who wish to redeem miles at GOFAS stores for free purchasing products, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for products at GOFAS stores, at their whole retail price or part of it.
3. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card as well as his/her ID card or passport.
6. The Member is not allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed, even if the purchased product is changed or returned.

Program members may collect miles via purchasing meals from ESTRELLA street food stops by displaying their Miles+Bonus card. 

ESTRELLA comprises the following units: 

GREECE
Thessaloniki, Pavlou Mela 48 
Athens,Romvis 24Α Syntagma
Chania, Akti Miaouli 20 
CYPRUS
Limassol, Maximos Plaza, Georgiou Griva & Makarios III Avenue (close to Agios Nicolaos roundabout)

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as 5 times the cost of purchases completed by the Member (1€ = 5 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed five (5) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from purchases at ESTRELLA spots may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the meals, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from January 22nd, 2018 (when the Aegean- Estrella stores partnership was initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost.

1. Members who wish to redeem miles at ESTRELLA spots for free meals purchasing, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for meals at ESTRELLA spots, at their whole retail price.
3. The free meal or the meal purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card as well as his/her ID card or passport.
6. The Member is not allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed.

Program members may collect miles via staying at HOTEL PRINCESS LANASSA  in Kostitsi, Ioannina by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL ΑΤ ΤHE HOTEL PRINCESS LANASSA:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as twice the cost of the reservation completed by the Member (1€ = 2 Miles). No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from HOTEL PRINCESS LANASSA reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from November the 29th, 2017 (when the Aegean HOTEL PRINCESS LANASSA partnership was initiated), by fill in the contact form https://aegeanairlines.custhelp.com/app/ask, having attached the relevant supporting documents, otherwise they will be lost. 

1. Members who wish to redeem miles at the HOTEL PRINCESS LANASSA in Kostitsi, Ioannina must have active accounts. 
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the HOTEL PRINCESS LANASSA. 
3. For free stays at HOTEL PRINCESS LANASSA, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions: 

• If the cancellation is requested up to 15 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
• If the cancellation is requested within 15 days from the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
• In case of No-shows, the 100% of the miles used for the redemption shall be charged.    

Program members may collect miles via staying at MAKEDONIA PALACE hotel in Thessaloniki by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL ΑΤ MAKEDONIA PALACE:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per day of stay. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from MAKEDONIA PALACE reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from December 5th, 2017 (when the Aegean - MAKEDONIA PALACE partnership was initiated), by fill in the contact form https://aegeanairlines.custhelp.com/app/ask, having attached the relevant supporting documents, otherwise they will be lost.

1. Members who wish to redeem miles at MAKEDONIA PALACE in Thessaloniki must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the MAKEDONIA PALACE hotel.
3. For free stays at MAKEDONIA PALACE, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions:

• If the cancellation is requested up to 1 day prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
• If the cancellation is requested within 1 day from the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
• In case of No-shows, the 100% of the miles used for the redemption shall be charged. 

Program members may collect miles via staying at PORTO PALACE HOTEL in Thessaloniki by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL ΑΤ PORTO PALACE HOTEL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per day of stay. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from PORTO PALACE reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from January 15th, 2018(when the Aegean - PORTO PALACE HOTEL partnership was initiated), by fill in the contact form https://aegeanairlines.custhelp.com/app/ask, having attached the relevant supporting documents, otherwise they will be lost. 

1. Members who wish to redeem miles at PORTO PALACE HOTEL in Thessaloniki must have active accounts. 
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the PORTO PALACE HOTEL. 
3. For free stays at PORTO PALACE, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions: 

Program members may collect miles via dinning at Cin Cin cocktail bar in Thessaloniki by displaying their Miles+Bonus card. 

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as five times the cost of dinning completed by the Member (1€ = 5 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed five (5) four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from dinner at Cin Cin cocktail bar in Thessaloniki may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the dinners, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit, should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from 22ndJanuary, 2018(when the Aegean Cin Cin cocktail bar in Thessaloniki partnership was initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost.

1. Members who wish to redeem miles at Cin Cin cocktail bar for free dinning, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for dinners at Cin Cin cocktail bar, at their whole retail price.
3. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed. 

Program members may collect miles via dinning at Allegro lounge bar restaurant in Thessaloniki by displaying their Miles+Bonus card. 

As of the 23nd of February 2024, Allegro restaurant in Thessaloniki, will exit the Miles+Bonus program. As a result, after this date, Miles+Bonus members will not be able to earn and redeem miles for meals and drinks in the restaurant. Miles+Bonus members will be able to claim miles until the 22nd of February 2025, for meals and drinks taken until the 23nd of February 2024.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as five times the cost of dinning completed by the Member (1€ = 5 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed five (5) four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from dinner at Allegro lounge bar restaurant in Thessaloniki may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the dinners, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit, should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from 22nd January, 2018(when the Aegean- Allegro lounge bar restaurant in Thessaloniki partnership was initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost.

1. Members who wish to redeem miles at Allegro lounge bar restaurant for free dinner, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for products at Allegro lounge bar restaurant at their whole retail price.
3. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed. 

Miles+Bonus members may convert Heathrow Points earned from any Heathrow Rewards transaction to Miles+Bonus award miles.

CONVERSION OF HEATHROW POINTS TO MILES:

1. Heathrow Rewards Points can be exchanged for Miles+Bonus award miles. Every Miles+Bonus member, that is also a member of Heathrow Rewards program, will have the opportunity to convert his/her Heathrow Points to Miles+Bonus award miles. The conversion rate will be as follows:
   - 250 points = 250 miles 
2. The Convert Heathrow Rewards points could be in multiples of 250 Miles+Bonus award miles. Minimum conversion is 250 points with no maximum limit.
3. To convert Heathrow Rewards Points to Miles+Bonus award miles, members should visit https://rewards.heathrow.com/web/lhr/enjoy-rewards 
4. Heathrow points are collected as per Heathrow Rewards rules. For information about Heathrow Rewards collect points visit https://rewards.heathrow.com/web/lhr/collect-points 
5. In order to have Miles registered in an Account, the corresponding conversion must have been requested by the same member whose Heathrow Rewards Account and Miles+Bonus Account must be in an active status. 
6. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.". 
7. Miles are credited solely in the Account of the Member who requested the conversion, provided that Heathrow Member’s data match exactly Miles+Bonus Member’s data, and are attributed within 15 days after the conversion request, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad). 
8. The respective Miles from Heathrow Points conversion may be credited in a single Account and only once per transaction. 
9. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid. 
10. In the event of the Program’s cancelation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers. 
11. Aegean holds no responsibility with regard to the quality of the services supplied by the Partner or any other problem that may arise. 
12. Any conversion should be requested from the 17th April 2018 (when the Aegean- Heathrow Rewards partnership was initiated).

Program members may collect miles via staying at Sunrise Resort Hotel in Molyvos, Mytilene by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL ΑΤ SUNRISE RESORT HOTEL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as twice the cost of the reservation completed by the Member (1€ = 2 Miles). No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from SUNRISE RESORT HOTEL reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from May the 14th, 2018 (when the Aegean SUNRISE RESORT HOTEL partnership was initiated), by fill in the contact form https://aegeanairlines.custhelp.com/app/ask, having attached the relevant supporting documents, otherwise they will be lost.

1. Members who wish to redeem miles at the SUNRISE RESORT HOTEL in Molyvos, Mytilene must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the SUNRISE RESORT HOTEL.
3. For free stays at SUNRISE RESORT HOTEL, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation by contacting the partner under the following preconditions:

• If the cancellation is requested up to 14 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
• If the cancellation is requested within 14 days from the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
• In case of No-shows, the 50% of the miles used for the redemption shall be charged.

Program members may collect miles via purchasing entrance tickets and products from the shop of "The World of Ouzo" museum in Mytilene by displaying their Miles+Bonus card. 

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as 5 times the cost of purchases completed by the Member (1€ = 5 Miles). 
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed five (5) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the
   Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from purchases at "The World of Ouzo" museum may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the products, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from 14th May, 2018 (when the Aegean- "The World of Ouzo" museum in Mytilene partnership was initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost.

1. Members who wish to redeem miles at "The World of Ouzo" museum in Mytilene for free purchasing products and entrance tickets, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for products and entrance tickets at "The World of Ouzo" museum in Mytilene, at their whole retail price.
3. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
6. The Member is not allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed, even if the purchased product is changed or returned.

Program members may collect miles via staying at Ηeliotopos in Imerovigli, Santorini, by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

Note: As of 29 January 2026, Heliotopos Hotel, will exit the Miles+Bonus program. As a result, after this date, Miles+Bonus members will not be able to earn or redeem miles per night stay. Miles+Bonus members may claim miles until the 29th of January 2027 for stays up until the 29th of January 2026.

MILES ACCRUAL ΑΤ HELIOTOPOS:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as twice the cost of the reservation completed by the Member (1€ = 2 Miles). No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from Heliotopos Hotel reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from the 15th June 2018 (when the Aegean – Heliotopos Hotel partnership was initiated), by fill in the contact form https://aegeanairlines.custhelp.com/app/ask, having attached the relevant supporting documents, otherwise they will be lost.

1. Members who wish to redeem miles at Heliotopos Hotel in Imerovigli Santorini, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at Heliotopos Hotel.
3. For free stays at Heliotopos Hotel, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation by contacting the partner under the following preconditions:

• In case of cancellation or no-show, the 100% of the miles used for the redemption shall be charged.

Program members may collect miles via staying Myconian Collection Hotels & Resorts,  by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account. Myconian Collection Hotels & Resorts comprise the following units: 

Myconian Royal, Myconian Imperial, Myconian Villas, Myconian Avaton, Myconian Utopia, Myconian Kyma, Myconian Korali, Myconian Naia, Myconian Ambassador

MILES ACCRUAL ΑΤ MYCONIAN COLLECTION HOTELS & RESORTS:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as twice the cost of the reservation completed by the Member (1€ = 2 Miles). No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice. 
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from Myconian Collection Hotels & Resorts reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancelation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from 21st May, 2018 (when the Aegean – Myconian Collection Hotels & Resorts partnership was initiated), by filling in the contact form https://aegeanairlines.custhelp.com/app/ask, having attached the relevant supporting documents, otherwise they will be lost. 

1. Members who wish to redeem miles at Myconian Collection Hotels & Resorts must have active accounts. 
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at Myconian Collection Hotels & Resorts. 
3. For free stays at Myconain Collection Hotels & Resorts, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotels will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. Once the redemption procedure has been completed, the Member may request a cancellation by contacting the partner under the following preconditions: 

• If the cancellation is requested up to 11 days before the hotel check-in date, then 100% of the miles redeemed will be refunded.
• If the cancellation is requested up to 10 days before the hotel check-in date, then 100% of the miles redeemed will not be refunded.
• In case of no-show or early departure, the full amount of miles will be charged.

• If the cancellation is requested up to 11 days before the hotel check-in date, then 100% of the miles redeemed will be refunded.
• If the cancellation is requested up to 10 days before the hotel check-in date, then 100% of the miles redeemed will not be refunded.
• In case of no-show or early departure, the full amount of miles will be charged.

• If the cancellation is requested up to 11 days before the hotel check-in date, then 100% of the miles redeemed will be refunded.
• If the cancellation is requested up to 10 days before the hotel check-in date, then 100% of the miles redeemed will not be refunded.
• In case of no-show or early departure, the full amount of miles will be charged.

• If the cancellation is requested up to 11 days before the hotel check-in date, then 100% of the miles redeemed will be refunded.
• If the cancellation is requested up to 10 days before the hotel check-in date, then 100% of the miles redeemed will not be refunded.
• In case of no-show or early departure, the full amount of miles will be charged.

Program members may collect miles via staying at Astra Suites in Santorini, by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL ΑΤ ASTRA SUITES:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as twice the cost of the reservation completed by the Member (1€ = 2 Miles). No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from Astra Suites reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from the 15th June 2018 (when the AEGEAN - Astra Suites partnership was initiated), by fill in the contact form https://aegeanairlines.custhelp.com/app/ask, having attached the relevant supporting documents, otherwise they will be lost. 

1. Members who wish to redeem miles at Astra Suites in Santorini, must have active accounts. 
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at Astra Suites. 
3. For free stays at Astra Suites, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. Once the redemption procedure has been completed, the Member may request a cancellation by contacting the partner under the following preconditions: 

• If the cancellation is requested less than 21 days prior to the declared hotel arrival time, then 50% of the miles used for the redemption shall be charged.
• If the cancellation is requested less than 7 days prior to the declared hotel arrival time, then 100% of the miles used for the redemption shall be charged.
• In case of No-shows, the 100% of the miles used for the redemption shall be charged.    

Program members may collect miles via dinning at Black Rock restaurant in Oia, Santorini by displaying their Miles+Bonus card. 

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as five times the cost of dinning completed by the Member (1€ = 5 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed five (5) four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from dinner at Black Rock in Oia, Santorini may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the dinners, service or any other problem that may arise.
   The retroactive credit of missing miles is not available, thus the member must show the Miles+Bonus card prior to the transaction, otherwise the miles will not be credited. 
10. The AEGEAN - Black Rock restaurant partnership was initiated on the 15th June, 2018.

1. Members who wish to redeem miles at Black Rock restaurant for free dinning, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for dinners at Black Rock restaurant, at their whole retail price.
3. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed. 

Program members may collect miles via staying at Rocabella Santorini Hotel & Spa in Santorini, by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL ΑΤ ROCABELLA SANTORINI HOTEL & SPA:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per day of stay. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from Rocabella Santorini Hotel & Spa reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. AEGEAN holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise and comes into Rocabella Santorini Hotel & Spa's exclusive sphere of influence.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from the 15th June 2018 (when the AEGEAN – Rocabella Hotel partnership was initiated), by fill in the contact formhttps://aegeanairlines.custhelp.com/app/ask, having attached the relevant supporting documents, otherwise they will be lost. 

1. Members who wish to redeem miles at Rocabella Santorini Hotel & Spa in Santorini, must have active accounts. 
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at Rocabella Santorini Hotel & Spa. 
3. For free stays at Rocabella Santorini Hotel & Spa, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. Once the redemption procedure has been completed, the Member may request a cancellation by contacting the partner under the following preconditions: 

• In case of cancellation or no-show, the 100% of the miles used for the redemption shall be charged.    

MILES ACCRUAL ΑΤ SANTORINI SECRET SUITES & SPA:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as twice the cost of the reservation completed by the Member (1€ = 2 Miles). No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from Santorini Secret Suites & Spa reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from June the 15th 2018 (when the Aegean Santorini Secret Suites & Spa partnership was initiated), by fill in the contact form https://aegeanairlines.custhelp.com/app/ask, having attached the relevant supporting documents, otherwise they will be lost. 

1. Members who wish to redeem miles at Santorini Secret Suites & Spa in Santorini, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at Santorini Secret Suites & Spa.
3. For free stays at Santorini Secret Suites & Spa, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation by contacting the partner under the following preconditions:

• If the cancellation is requested up to 21 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
• If the cancellation is requested between 8-20 days prior to the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
• If the cancellation is requested between 0-7 days prior to the declared hotel arrival time, then 100% of the miles used for the redemption shall be charged.
• In case of No-shows, the 100% of the miles used for the redemption shall be charged.

Program members may collect miles via dinning at The Wine Bar bar-resto in Imerovigli, Santorini by displaying their Miles+Bonus card.

Note: As of 29 January 2026, The Wine Bar, will exit the Miles+Bonus program. As a result, after this date, Miles+Bonus members will not be able to earn or redeem miles per night stay. Miles+Bonus members may claim miles until the 29th of January 2027 for stays up until the 29th of January 2026.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as three times the cost of dinning completed by the Member (1€ = 3 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed five (5) four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from dinner at The Wine Bar may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the dinners, service or any other problem that may arise.
10. The retroactive credit of missing miles is not available, thus the member must show the Miles+Bonus card prior to the transaction, otherwise the miles will not be credited.
11. The Aegean - The Wine Bar restaurant partnership was initiated on the 15th June, 2018.

1. Members who wish to redeem miles at The Wine Bar, bar-resto for free dinning, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for dinners at The Wine Bar, at their whole retail price.
3. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed.

Program members may collect miles via using services (semi-private tours with wine tasting and food pairing, private tours, tailor made tours, transfer)  at "Blue Shades of Greece" in Santorini by displaying their Miles+Bonus card. It shall be made clear that the services must be successfully completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as three times the cost of services completed by the Member (1€ = 3 Miles). 
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles services purchase at Blue Shades of Greece may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the products, service or any other problem that may arise.
10. The retroactive credit of missing miles is not available, thus the member must show the Miles+Bonus card prior to the transaction, otherwise the miles will not be credited.

1. Members who wish to redeem miles at Blue Shades of Greece for free services purchase, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for products at Blue Shades of Greece, at their whole retail price.
3. The free service through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card. 
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed.

Program members may collect miles via wine tasting or purchasing products from Vassaltis Vineyards in Santorini by displaying their Miles+Bonus card. It shall be made clear that the wine tasting or the product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as five times the cost of purchases completed by the Member (1€ = 5 Miles). No Miles will be earned should there be a return or refusal to accept the product delivery or its unsuccessful delivery. No miles will be earned at delivery costs.  
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from wine tasting or product purchase at Vassaltis Vineyards may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the products, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from June 15th, 2018 (when the Aegean Vassaltis Vineyards partnership was initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost.

1. Members who wish to redeem miles at Vassaltis Vineyards for free wine tasting or product purchase, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for products at Vassaltis Vineyards, at their whole retail price.
3. The free meal/wine tasting or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed, even if the purchased product is changed or returned

Program members may collect miles via dinning at Balthazar bar restaurant in Athens by displaying their Miles+Bonus card. 

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as five times the cost of dinning completed by the Member (1€ = 5 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from dinner at Balthazar bar restaurant may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the dinners, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from the 2nd of July, 2018 (when the Aegean- Balthazar partnership was initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost.

1. Members who wish to redeem miles at Balthazar bar restaurant for free dinning, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for dinners Balthazar bar restaurant, at their whole retail price.
3. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed.

Program members may collect miles via purchasing products from mastihashop stores by displaying their Miles+Bonus card. It shall be made clear that the product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as 10 times the cost of purchases completed by the Member (1€ = 10 Miles). No Miles will be earned should there be a return or refusal to accept the product delivery or its unsuccessful delivery.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed five (5) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from purchases at mastihashop stores may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the products, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from the 21st October, 2018 (when the Aegean- mastihashop stores partnership was initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost.
11. Discount packages and offers are excluded from mileage accrual.

1. Members who wish to redeem miles at mastihashop stores for free purchasing products and consumptions, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for products at mastihashop stores, at their whole retail price.
3. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
6. The Member is not allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed, even if the purchased product is changed or returned.

Miles+Bonus members can earn 500 to 10,000 award miles per night on all bookings made through the Rocketmiles platform. It shall be made clear that the mileage accrual will occur only after the member’s hotel stay is completed. No Miles will be registered in case of a non-show reservation or a cancellation.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account  the corresponding hotel reservation must have been made by the Member whose Miles+Bonus Account must be in an active status.
2. Miles are accrued only under the condition that  the corresponding hotel reservation was made via rocketmiles.com. 
3. The Miles that can be gained are calculated from 500 to 10,000 per night stay. If a Member stays fewer nights than those confirmed in his/her booking itinerary, the miles will not be credited to the Member’s account.
4. In case of payment in currencies other than Euro, the amount of Award Miles registered in Member’s account is calculated based on the converted in Euro amount.
5. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
6. The Miles are registered solely in the Account of the Member who actually stayed at the hotel and are credited not later than two (2) weeks after the check-out date, and provided that the Member’s data match with the hotel customer’s as cited in the reservation.
7. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
8. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
9. Each member-passenger must indicate his/her frequent flyer number when making the hotel reservation. Otherwise proper registration of the Miles will not be possible. Booking confirmation itineraries,  hotel receipts, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. AEGEAN holds no responsibility with regard to the conditions of stay, any cancellation, unavailability or other problems that may arise through the rocketmiles.com reservation system or due to failure of the hotel in question to provide accommodation.
11. In the event that earned Miles do not appear in the Account, please fill out the online request form to retroactively claim the hotel reservation miles by sending an e-mail with the transaction confirmation attached to https://aegeanairlines.custhelp.com/app/ask;. Any objections relating to Miles Account transactions concerning a claim for retroactive credit should be notified to AEGEAN within twelve (12) months following the hotel stay (check-out date), commencing from November the 28th 2018 (when the AEGEAN - Rocketmiles partnership was initiated), otherwise they will be lost.
12. As of 1st of April 2025, Rocketmiles, will exit the Miles+Bonus program. As a result, after this date, Miles+Bonus members will be unable to earn miles per night stay. Miles+Bonus members will be allowed to claim miles until the 31st of March of 2026 for stays up until the 31st of March of 2025.

Program members may collect miles via purchasing from Marks & Spencer Stores in Greece by displaying their Miles+Bonus card to the cashier. It shall be made clear that the product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member’s Account. Μembers can also redeem their miles against products purchased from Marks & Spencer Stores.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding purchase must have been carried out by the Member himself.
2. The Miles that can be gained are calculated as triple times the cost of purchases completed by the Member (3 Award Miles for each whole euro of purchase, for instance 3 Miles are gained for a purchase of €1,99). No Miles will be earned should there be a return or refusal to accept the product delivery or its unsuccessful delivery.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the purchase, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from purchases at the Marks & Spencer Stores may be credited in a unique Account and only once per transaction
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number when shopping. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the products.
10. The retroactive credit of missing miles is not available, thus the member must show the Miles+Bonus card prior to the transaction, otherwise the miles will not be credited.

1. Miles+Bonus Members  that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles + Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for this partner.
2. Members must have collected the adequate number of Award Miles in order to exchange them for products at the Marks & Spencer Stores, at their whole retail price, or part of it.
3. The product purchase through Miles redemption is calculated based on the ratio 1 euro = 300 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the purchase
5. No Miles refund will be accepted, once the redemption procedure has been completed, even if the purchased product is changed or returned.

Program members may collect miles via purchasing from www.cellier.gr online shop. In addition, members may collect miles via purchasing from Cellier store by displaying their Miles+Bonus card to the cashier. It shall be made clear that the product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member's Account. Μembers can also redeem their miles against products purchased from www.cellier.gr.

Cellier comprises the following units:

• Kriezotou 1d, Syntagma
• Kifissias Avenue 369, Kifissia
• Syngrou Avenue 96, Athens
• Syngrou Avenue 320, Kallithea
• Kifissias Avenue 156, Neo Psychiko

1. In order to have Miles properly registered in an Account the corresponding purchase must have been carried out by the Members themselves.
2. The Miles that can be gained are calculated as four times the cost of purchases completed by the Member (1€ = 4 Miles). No Miles will be earned should there be a return or refusal to accept the product delivery or its unsuccessful delivery. 
3. The Miles granted are Award Miles, as defined in chapter 3 "MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the purchase, provided that the Member's data match the buyer's, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week). 
5. The respective Miles from purchases at the Cellier online shop and Cellier Stores may be credited in a unique Account and only once per transaction. 
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid. 
7. In the event of the Programme's cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers. 
8. The Miles+Bonus card number and PIN should be inputted to the online order form at www.cellier.gr for mile accrual. If the transaction is realized on the Cellier premises or via their telephone lines it is mandatory to physically display the card or mention it respectively, otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not. 
9. AEGEAN holds no responsibility with regard to the quality of the products or any other problem that may arise. 
10. The retroactive credit of missing miles is not available, thus the member must show the Miles+Bonus card prior to the transaction, otherwise the miles will not be credited. 
11. The cost of delivering as well as the products on discount are excluded from mileage accrual. 

1. Miles+Bonus Members  that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles + Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for this partner.
2. Miles Redemption for purchases made by the member will be realized by completing the Miles+Bonus card number and PIN at the online form at www.cellier.gr. 
3. Members must have collected the adequate number of Award Miles in order to exchange them for products at the Cellier online shop or Cellier Stores, at their whole retail price.
4. The product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the purchase.
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. No Miles refund will be accepted, once the redemption procedure has been completed, even if the purchased product is changed or returned. 
8. The cost of delivering is excluded from miles redemption.

Program members may collect miles via purchasing products from YellowKorner Stores in Athens by displaying their Miles+Bonus card. It shall be made clear that the product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member’s Account.

YellowKorner comprises the following units: 

YellowKorner, 15 Agias Eirinis Str, 10551 Athens 
YellowKorner, Golden Hall 37A Kifisias Avenue, Neratziotisa, 15123 Athens

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as five times the cost of purchases completed by the Member (1€ = 5 Miles). No Miles will be earned should there be a return or refusal to accept the product delivery or its unsuccessful delivery.  
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from product purchase at YellowKorner stores may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the products, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from March 21st, 2019 (when the Aegean-YellowKorner partnership was initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost.

1. Members who wish to redeem miles at YellowKorner for free product purchase, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for products at YellowKorner stores, at their whole retail price.
3. The product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. The Member is allowed to transfer the right to redeem miles to any third party.
6. No Miles refund will be accepted, once the redemption procedure has been completed, even if the purchased product is changed or returned.

Program members may collect miles via purchasing from www.voyager-shop.eu/en/ online shop. In addition, members may collect miles via purchasing from Voyager Store, address.  25th March 1 & Paradromos Leof. Vouliagmenis Argiroupoli 16452, Athens, by displaying their Miles+Bonus card to the cashier. It shall be made clear that the product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member’s Account. Μembers can also redeem their miles against products purchased from www.voyager-shop.eu/en/.
 
MILES ACCRUAL VOYAGER ONLINE SHOP AND VOYAGER-SHOP:

1. The Miles that can be gained are calculated as five times the cost of purchases completed by the Member (1€ = 5 Miles). No Miles will be earned should there be a return or refusal to accept the product delivery or its unsuccessful delivery. 
2. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
3. Miles are credited solely in the Account of the Member who made the purchase, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week). 
4. The respective Miles from purchases at the Voyager online shop and the physical Voyager-Shop may be credited in a unique Account and only once per transaction. 
5. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid. 
6. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers. The Miles+Bonus card number and PIN should be inputted to the online order form at www.voyager-shop.eu/el/ for mile accrual.
7. If the transaction is realized on the Voyager premises or via their telephone lines it is mandatory to physically display the card or mention it respectively, otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not. AEGEAN holds no responsibility with regard to the quality of the products or any other problem that may arise. 
8. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the purchase, commencing from April 2nd, 2019 (when the AEGEAN-Voyager online shop and the physical Voyager-Shop partnership were initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost. 

1. Miles+Bonus Members  that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles + Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for this partner. Miles Redemption for purchases made by the member will be realized by completing the Miles+Bonus card number and PIN at the online form at www.voyager-shop.eu/el/. 
2. Members must have collected the adequate number of Award Miles in order to exchange them for products at the Voyager online shop or the physical Voyager-Shop at their whole retail price or part of it.
3. The product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles. 
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the purchase.
5. The Member is allowed to transfer the right to redeem miles to any third party. 
6. No Miles refund will be accepted, once the redemption procedure has been completed, even if the purchased product is changed or returned. 

Program members may collect miles via staying at Perianth Hotel in Athens by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL ΑΤ PERIANTH HOTEL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per day of stay. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from PERIANTH hotel reservations may be credited in a single Account and only once per transaction.
   Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
6. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
7. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
8. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
   Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
   Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from 15th May 2019  (when the Aegean - PERIANTH hotel partnership was initiated), by fill in the contact form https://aegeanairlines.custhelp.com/app/ask, having attached the relevant supporting documents, otherwise they will be lost. 

1. Members who wish to redeem miles at PERIANTH HOTEL in Athens must have active accounts. 
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the PERIANTH hotel. 
3. For free stays at PERIANTH hotel, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions: 
   - If the cancellation is requested within 3 days from the declared hotel arrival time, then 100% of the miles used for the redemption shall be charged.
   - In case of No-shows, the 100% of the miles used for the redemption shall be charged.    

Program members may collect miles via staying at "ATHENAEUM GRAND HOTEL" and ''ATHENAEUM SMART HOTEL'' in Athens by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL ΑΤ "ATHENAEUM GRAND HOTEL" and ''ATHENAEUM SMART HOTEL'': 

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per day of stay. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from "ATHENAEUM GRAND HOTEL" and ''ATHENAEUM SMART HOTEL'' reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. AEGEAN holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from the 11th June 2019 (when the Aegean - "ATHENAEUM GRAND HOTEL" and ''ATHENAEUM SMART HOTEL'' partnership were initiated), by fill in the contact form https://aegeanairlines.custhelp.com/app/ask, having attached the relevant supporting documents, otherwise they will be lost. 

1. Members who wish to redeem miles at "ATHENAEUM GRAND HOTEL" and ''ATHENAEUM SMART HOTEL'' in Athens must have active accounts. 
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the "ATHENAEUM GRAND HOTEL" and ''ATHENAEUM SMART HOTEL''. 
3. For free stays at "ATHENAEUM GRAND HOTEL" and ''ATHENAEUM SMART HOTEL'', members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions: 
   - If the cancellation is requested within 24 hours from the declared hotel arrival time, then 100% of the miles used for the redemption shall be charged.
   - In case of No-shows, the 100% of the miles used for the redemption shall be charged.    

CONVERSION OF ALL - REWARD POINTS TO MILES+BONUS MILES

1. Program members may convert points earned from any Accor to Miles+Bonus award miles. 
2. Reward points can be exchanged for Miles+Bonus award miles. Every Miles+Bonus member, that is also a member of ALL - Accor Live Limitless loyalty program, will have the opportunity to convert his/her points to Miles+Bonus award miles. The conversion rate will be as follows:
   - 2000 Reward points = 1000 Miles+Bonus miles.
   - 2 Reward points = 1 Miles+Bonus mile for members who join ALL - Accor Live Limitless through this link : https://www.accorhotels.com/fr/leclub/partners/landingpage.shtml?partnerName=miles+bonus. ALL - Accor Live Limitless members may also convert automatically their Reward points into Miles+Bonus miles by selecting the Miles+Bonus programme as his/her preferred loyalty programme, ahead of the first stay.
3. To convert points to Miles+Bonus award miles, members should visit www.all.accor.com/gb/leclub
4. Points are earned as per ALL - Accor Live Limitless rules. For information about points accrual visit www.all.accor.com/gb/leclub
5. In order to have Miles registered in an Account, the corresponding conversion must have been requested by the same member whose ALL - Accor Live Limitless Account and Miles+Bonus Account must be in an active status.The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
6. Miles are credited solely in the Account of the Member who requested the conversion, provided that ALL - Accor Live Limitless Member’s data match exactly Miles+Bonus Member’s data, and are attributed within six (6) weeks after the request, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
7. The respective Miles from points conversion may be credited in a single Account and only once per transaction.
8. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
9. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
10. Aegean holds no responsibility with regard to the quality of the services supplied by the Partner or any other problem that may arise.
11. It is clarified that any conversion points to miles conversion should be requested from the 24th of October 2019, when the partnership with ALL - Accor Live Limitless was initiated.
12. Once the conversion of ALL - Accor Live Limitless points into Miles+Bonus miles is fully completed, if the Miles+Bonus miles are not credited on the Miles + Bonus  programme account within six (6) weeks after the conversion request, the Miles+Bonus member shall post a retroclaim on www.all.accor.com/gb/leclub

1. Miles+Bonus Members  that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles + Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles conversion to Accor reward points.
2. Program members may convert Miles+Bonus award miles to Reward points. 
3. The Miles+Bonus miles can be exchanged for Reward points. Every Miles+Bonus member, that is also a member of ALL - Accor Live Limitless loyalty program, will have the opportunity to convert his/her Miles+Bonus award miles to Reward points. The conversion rate will be as follows:
- 2.000 Miles+Bonus miles = 500 Reward points.
4. To convert your Miles+Bonus miles to Reward points you need to log in to your Miles+Bonus account, select conversion of Miles+Bonus miles to Reward points and submit a conversion request.
5. Miles+Bonus miles will be deducted from the respective Miles+Bonus account, once the redemption request is submitted. Miles+Bonus miles once deducted are non-refundable.
6. In order to have Points registered in an Account, the corresponding conversion must have been requested by the same member whose ALL - Accor Live Limitless and Miles+Bonus Account must be in an active status.
7. It is clarified that any conversion points to miles conversion should be requested from 24th of October 2019, when the partnership with ALL - Accor Live Limitless was initiated.
8. Once the conversion of Miles=Bonus miles into Reward points is fully completed, if the Reward points are not credited on the ALL-Accor Live Limitless account within sex (6) weeks after the conversion request, the ALL - Accor Live Limitless member shall post a retroclaim by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask).

Program members may collect miles via their purchases from www.coffeeisland.gr, or My Coffee Island APP in Greece and from www.coffeeisland.com.cy or My Coffee Island App in Cyprus. It shall be made clear that the product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member's Account. Μembers can also redeem their miles against products purchased from www.coffeeisland.gr, or My Coffee Island app in Greece and from www.coffeeisland .com.cy as well as from My Coffee Island App in Cyprus. Miles accrual and redemption can take place for all online purchases either for delivery or takeaway. Miles accrual and redemption are excluded for direct purchases via Coffee Island physical stores.

MILES ACCRUAL AT COFFEE ISLAND ONLINE SHOP AND MY COFFEE ISLAND APP:

1. The Miles that can be gained are calculated as double the cost of purchases completed by the Member (1€ = 2 Miles). No Miles will be earned should there be a return or refusal to accept the product delivery or its unsuccessful delivery. 
2. The Miles granted are Award Miles, as defined in chapter 3 "MILES/CATEGORIES ETC.".
3. Miles are credited in the Account of the Member who made the purchase, and they are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week). 
4. The respective Miles from online purchases at Coffee Island may be credited in a unique Account and only once per transaction. 
5. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid. 
6. In the event of the Programme's cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers. 
7. In order that the Members can collect Miles via online purchases, they should connect their Miles+Bonus account with their Coffee Island account, and enter their Miles+Bonus member ID and PIN in the respective form www.coffeeisland.gr, or My Coffee Island APP in Greece and www.coffeeisland .com.cy or My Coffee Island APP in Cyprus.
8. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not. 
9. The retroactive credit of missing miles is not available thus the members must have connected their Miles+Bonus account with Coffee Island account prior to the transaction, otherwise the miles will not be credited. 
10. The cost of delivery is excluded from mileage accrual.
11. The cost of Tips is excluded from mileage accrual.

MILES REDEMPTION ON COFFEE ISLAND ONLINE SHOP AND MY COFFEE ISLAND APP:

1. Members who wish to redeem miles at www.coffeeisland.gr, or My Coffee Island app must have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles + Bonus account. Moreover, AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for this partner.
2. Miles Redemption for purchases made by the member will be realized, only if the Members have already connected their Miles+Bonus account with Coffee Island account by entering their Miles+Bonus member ID and PIN at the respective online form at www.coffeeisland.gr, or My Coffee Island APP in Greece and www.coffeeisland.com.cy or My Coffee Island APP in Cyprus.
3. In case of miles redemption, at the end of the transactions Members will be requested to enter again their Miles+Bonus PIN/Password for security reasons. 
4. Members must have collected the adequate number of Award Miles in order to exchange them for online product purchases at Coffee Island, at their whole retail price.
   The product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the purchase.
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. No Miles refund will be accepted, once the redemption procedure has been completed, even if the purchased product is changed or returned. 
8. The cost of Tips is not excluded from miles redemption.
9. The cost of delivery is not excluded from miles redemption.

Program members may collect miles via purchasing from “attica” department stores by displaying their physical or digital Miles+Bonus card to the cashier or online at www.atticadps.gr. It shall be made clear that the product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member’s Account. Μembers can also redeem their miles against products purchased from “attica” department stores or online at www.atticadps.gr.

attica department stores comprises the following units:

1. The Miles that can be gained are calculated as 2 times the cost of purchases completed by the Member (1€ = 2 Miles). Ιn case of a refund (cash or card) the miles earned from the product purchase will not be deducted from Miles+Bonus member’s account, and a credit note will be issued by attica..
2. The Miles granted are Award Miles, as defined in chapter 3 "MILES/CATEGORIES ETC."
3. Miles accrual is valid for purchases only at attica physical stores or online at www.atticadps.gr, and is not valid for telephone orders.
4. Miles accrual is valid exclusively for product purchases.
5. Miles accrual is not valid for shipping cost, cash on delivery, packing cost, or any other additional charges.
6. Miles accrual cannot take place for tax-free products purchases.
7. Miles accrual is not valid when gift cards are purchased, for tailor shop services and for purchases at Carpo and upper house.
8. Miles are credited solely in the Account of the Member who made the purchase, and are attributed after the product delivery. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
9. The respective Miles from purchases at attica department stores or online at www.atticadps.gr may be credited in a unique Account and only once per transaction.
10. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
11. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
12. Each member must display the Miles+Bonus membership physical or digital card indicate his/her Miles+Bonus member id when shopping at physical stores or fill in his/her Miles+Bonus member id in the relevant field at www.atticadps.gr. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
13. AEGEAN holds no responsibility with regard to the quality of the products.
14. Discounts that may come up from attica department stores or any third party’s loyalty program and/or from credit notes, gift cards, or gift vouchers, that have been issued by “attica”, are excluded from the accumulation of miles.
15. It is clarified that a request for retroactive registration of miles will not be accepted.
16. Miles accrual is not possible when a Member's account is locked.

1. Miles+Bonus Members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles+Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for attica department stores or online at www.atticadps.gr.
2. Members must have collected the adequate number of Award Miles in order to exchange them for products at attica department stores, at their whole retail price, or part of it.
3. Miles redemption is valid for purchases only at attica physical stores or online at at www.atticadps.gr and is not valid for telephone orders.
4. Miles redemption cannot take place for tax-free products purchases.
5. The product purchases through Miles redemption is calculated based on the ratio 1 euro = 300 Award Miles.
6. The minimum redemption cap is equivalent to 1,500 miles (5€) per transaction.
7. The exchange of miles to award purchases for products on attica department stores could not exceed the 50% of the whole retail price.
8. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the purchase.
9. Miles refund will not be accepted, once the redemption procedure has been completed, even if the purchased product is changed or returned, and a credit note will be issued by attica.

Program members may collect miles via purchasing from Attica Selections Stores in Greece by displaying their Miles+Bonus card to the cashier. It shall be made clear that the product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member’s Account. Μembers can also redeem their miles against products purchased from Attica Selections Stores.

The Attica Selections stores participating in the Miles+Bonus Program are:

• ATTICA SELECTIONS - (NAVARINΟ Dunes, PYLOS 24001-Tel.:2723-091142)
• ΑΤΤΙCA SELECTIONS - (Sani Resort - Kassandra, Chalkidiki -Tel.:2374-031253)
• ATTICA SELECTIONS - (Athens International Airport, Intra Schengen area Β-Tel.:210-3534222)

1. In order to have Miles properly registered in an Account the corresponding purchase must have been carried out by the Member himself.
2. The Miles that correspond to each Member are double the purchase amount (2 Award Miles for €1 of purchase. For example, for a purchase of €10 the Member earns 20 miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited in the Miles+Bonus Account of the Member who made the purchase and are attributed immediately upon completion of the transaction. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from purchases at the Attica Selections Stores may be credited in a unique Account and only once per transaction
6. Miles have not commercial value and cannot under any circumstances be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each customer – Member of the Program must present his/her Miles+Bonus card during the purchase process, the details of which are recorded in the Attica Selections stores’ systems; otherwise, the automatic registration of Miles to the Member’s Account will not be possible. The purchase receipt must be retained by the Member until the Miles appear in his/her Miles+Bonus Account. AEGEAN may, at its discretion, determine whether the document submitted by the Member constitutes sufficient proof.
9. AEGEAN holds no responsibility with regard to the quality of the products.
10. Miles will not be earned for transactions where an invoice is issued as the purchase receipt, nor for purchases of tax-free products or gift vouchers.
11. In the event of a product return, the Miles collected during the original purchase of the product will be deducted.
12. It is clarified that requests for retroactive credit of Miles are not accepted.

1. Miles+Bonus Members  who have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles + Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for this partner.
2. Members must have collected the adequate number of Award Miles in their Account in order to exchange them for products at the Attica Selections Stores, for part of the retail price.
3. The product purchase through Miles redemption is calculated based on the ratio 1 euro = 300 Award Miles.
4. The minimum redemption cap is equivalent to 1,500 miles (5€) per transaction.
5. The discount that a Member may receive through miles redemption cannot exceed fifty percent (50%) of the total retail value of the purchase made by the Member at Attica Selections stores.
6. Upon completion of the purchase through miles redemption, the corresponding Award Miles are automatically deducted from the Member’s Miles+Bonus Account.
7. Miles cannot be redeemed for purchases of tax-free products and/or gift vouchers, nor for transactions where an invoice is issued as proof of purchase.
8. In the event of a product return, the Miles collected during the original purchase of the product will be deducted from the Member’s Miles+Bonus Account.

Program members may collect miles via purchasing from Samsonite Stores in Greece by displaying their Miles+Bonus card to the cashier. It shall be made clear that the product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member’s Account. Μembers can also redeem their miles against products purchased from Samsonite Stores

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding purchase must have been carried out by the Member himself.
2. TThe Miles that correspond to each Member are quintuple the purchase amount (5 Award Miles for €1 of purchase. For example, for a purchase of €10 the Member earns 50 miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited in the Miles+Bonus Account of the Member who made the purchase and are attributed immediately upon completion of the transaction. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from purchases at the Samsonite Stores may be credited in a unique Account and only once per transaction
6. Miles have not commercial value and cannot under any circumstances be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each customer – Member of the Program must present his/her Miles+Bonus card during the purchase process, the details of which are recorded in the Samsonite stores’ systems; otherwise, the automatic registration of Miles to the Member’s Account will not be possible. The purchase receipt must be retained by the Member until the Miles appear in his/her Miles+Bonus Account. AEGEAN may, at its discretion, determine whether the document submitted by the Member constitutes sufficient proof.
9. AEGEAN holds no responsibility with regard to the quality of the products.
10. Miles will not be earned for transactions where an invoice is issued as the purchase receipt, nor for purchases of tax-free products or gift vouchers.
11. In the event of a product return, the Miles collected during the original purchase of the product will be deducted.
12. It is clarified that requests for retroactive credit of Miles are not accepted.

1. Miles+Bonus Members who have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles + Bonus account or are AEGEAN Bonus Visa/Aegean Mastercard cardholders with completed registration, are entitled to miles redemption for this partner.
2. Members must have collected the adequate number of Award Miles in their Account in order to exchange them for products at the Samsonite Stores, for part of the retail price.
3. The product purchase through Miles redemption is calculated based on the ratio 1 euro = 300 Award Miles.
4. The minimum redemption cap is equivalent to 1,500 miles (5€) per transaction.
5. The discount that a Member may receive through miles redemption cannot exceed fifty percent (50%) of the total retail value of the purchase made by the Member at Samsonite stores.
6. Upon completion of the purchase through miles redemption, the corresponding Award Miles are automatically deducted from the Member’s Miles+Bonus Account.
7. Miles cannot be redeemed for purchases of tax-free products and/or gift vouchers, nor for transactions where an invoice is issued as proof of purchase.
8. In the event of a product return, the Miles collected during the original purchase of the product will be deducted from the Member’s Miles+Bonus Account.

Program members may collect miles via staying at COCO-MAT Hotels in Athens by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account. COCO-MAT partner hotels:

• COCO-MAT Hotel Nafsika, 6 Pellis Street Kifissia, Athens
• COCO-MAT Hotel Athens, 36 Patriarchou Ioakeim Street, Kolonaki, Athens
• COCO-MAT Athens Jumelle, 2 Irodotou str, 10675, Athens
• COCO-MAT Athens BC, 5 Falirou Street, 11742, Athens

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per day of stay. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from COCO-MAT HOTELS reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. AEGEAN holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from the 12th August, 2021 (when the AEGEAN – COCO-MAT HOTELS partnership were initiated), by fill in the contact form https://aegeanairlines.custhelp.com/app/ask, having attached the relevant supporting documents, otherwise they will be lost.

1. Members who wish to redeem miles at COCO-MAT Hotels in Athens must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at COCO-MAT HOTELS.
3. For free stays at COCO-MAT Hotels, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions:
   - If the cancellation is requested within 24 hours from the declared hotel arrival time, then 100% of the miles used for the redemption shall be charged.
   - In case of No-shows, the 100% of the miles used for the redemption shall be charged.

Program members may earn or redeem miles via purchasing yachts charter services from Yachts Sailing at 188 Siggrou Avenue, Athens 17671, by displaying their Miles+Bonus card.

MILES ACCRUAL

1. In order to have Miles properly registered to an Account, the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as ten times the cost of purchases completed by the Member (1€ = 10 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles accrual is valid for yachts charter services purchases at Yacht Sailing physical store and via phone.
5. Miles are credited solely in the Account of the Member who made the purchase, and are attributed four (4) weeks after the transaction completion, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
6. The respective Miles from yachts charter services purchases at Yacht Sailing may be credited to a unique Account and only once per transaction.
7. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
8. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
9. Each member must display the Miles+Bonus membership card and indicate his/her Account Number prior to the transaction. Otherwise, proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. AEGEAN holds no responsibility with regards to the quality of the products, service or any other problem that may arise.
11. The retroactive credit of missing miles is available.

1. Members who wish to redeem miles at Yachts Sailing at 188 Siggrou Avenue, Athens 17671, for free purchasing services, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to be able to exchange them for services at Yachts Sailing at 188 Siggrou Avenue, Athens 17671, at their whole retail price or part of it.
3. The free purchase of services through Miles redemption is calculated based on the ratio 1 euro = 300 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. So as the miles redemption to be completed, the Member must show his/her Miles+Bonus card as well as his/her ID card or passport.
6. The Member is not allowed to transfer the right to redeem miles to any third party.
7. Mileage redemption is not valid for purchases via Yachts Sailing website.
8. No Miles refund will be accepted, once the redemption procedure has been completed.

Program members may earn or redeem miles via purchasing entertaining simulator services from "The Pilot Center", 387 Vouliagmenis Av. Ilioupoli 16346, Athens.

MILES ACCRUAL

1. In order to have Miles properly registered to an Account, the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as five times the cost of purchases completed by the Member (1€ = 5 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles accrual is valid for entertaining simulator services purchases at "The Pilot Center" physical store and via www.pilotcenter.gr for online purchases.
5. Miles are credited solely in the Account of the Member who made the purchase, and are attributed four (4) weeks after the transaction completion, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
6. The respective Miles from entertaining simulator services at "The Pilot Center" may be credited to a unique Account and only once per transaction.
7. Offers and discounts are excluded from mileage accrual.
8. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
9. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
10. Each member must display the Miles+Bonus membership card and indicate his/her Account Number prior to the transaction. Otherwise, proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
11. AEGEAN holds no responsibility with regards to the quality of the products, service or any other problem that may arise.
12. The retroactive credit of missing miles is available.

1. Members who wish to redeem miles at "The Pilot Center", for free purchasing services, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to be able to exchange them for services at "The Pilot Center", at their whole retail price or part of it.
3. The free purchase of services through Miles redemption is calculated based on the ratio 1 euro = 300 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. So as the miles redemption to be completed, the Member must show his/her Miles+Bonus card as well as his/her ID card or passport.
6. The Member is not allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed.

Program members may collect miles via purchasing from ANTETOKOUNBROS in Athens International Airport by displaying their Miles+Bonus card to the cashier. It shall be made clear that the product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member’s Account. Μembers can also redeem their miles against products purchased from ANTETOKOUNBROS store.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding purchase must have been carried out by the Member himself.
2. The Miles that can be gained are calculated as five times the cost of purchases completed by the Member (5 Award Miles for every euro of purchase). No Miles will be earned should there be a return or refusal to accept the product delivery or its unsuccessful delivery.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the purchase, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from purchases at the ANTETOKOUNBROS store may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number when shopping. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the products.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the purchase, commencing from April 3, 2023(when the Aegean- ANTETOKOUBROS store partnership was initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost.

1. Miles+Bonus Members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles + Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for this partner.
2. Members must have collected the adequate number of Award Miles in order to exchange them for products at the ANTETOKOUNBROS Store, at their whole retail price, or part of it.
3. The product purchase through Miles redemption is calculated based on the ratio 1 euro = 300 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the purchase
5. No Miles refund will be accepted, once the redemption procedure has been completed, even if the purchased product is changed or returned.

Conversion of BPme points into redemption miles

1. Members of the Miles+Bonus Program may convert BPme points that they have already accumulated or will accumulate through the BPme Program into Miles+Bonus miles. The Terms and Conditions under which a BPme Member may accumulate BPme points are posted on the page.
2. Every Miles+Bonus member, who is also a member of the BPme program, can convert BPme points into Miles+Bonus miles as follows:

• 2,000 BPme points = 2,000 miles
• 3,000 BPme points = 3,000 miles
• 5,000 BPme points = 5,000 miles
• 10,000 BPme points = 10,000 miles

Convert EKO Smile points to Miles+Bonus miles

1. Program members may convert EKO Smile points earned with every purchase at the participating EKO filling stations to Miles+Bonus award miles.
2. EKO Smile points can be exchanged for Miles+Bonus award miles. Every Miles+Bonus member, that is also a member of EKO Smile loyalty program, will have the opportunity to convert his/her points to Miles+Bonus award miles. The conversion rate will be as follows:
   
   • 2.000 points=2.000 miles
   • 3.000 points=3.000 miles
   • 5.000 points=5.000 miles
   • 10.000 points=10.000 miles


3. The minimum number of EKO Smile points to convert is 2,000 points. Members can convert EKO Smile points into Miles+Bonus miles via the EKO Smile application.
4. The maximum number of EKO Smile points to be converted into Miles+Bonus miles per EKO Smile Member is 10,000 EKO Smile points, within one year from the date on which the first conversion has taken place.
5. To convert points to Miles+Bonus award miles, members should visit https://ekosmile.gr/ or EKO Smile app.
6. Points are earned as per EKO Smile rules. For information about points accrual visit ekosmile.gr/pages/terms-and-conditions.
7. In order to have Miles registered in an Account, the corresponding conversion must have been requested by the same member whose EKO Smile Account and Miles+Bonus Account must be in an active status.
8. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
9. Miles are credited solely in the Account of the Member who requested the conversion, and are attributed within a week after the request, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
10. The respective Miles from points conversion may be credited in a single Account and only once per transaction.
11. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
12. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
13. Aegean holds no responsibility with regard to the quality of the services supplied by the Partner or any other problem that may arise.
14. It is clarified that any conversion points to miles conversion should be requested from the 18th of January 2024, when the partnership with EKO Smile was initiated.
15. Once the conversion of EKO Smile points into Miles+Bonus miles is fully completed, if the Miles+Bonus miles are not credited on the Miles + Bonus programme account within six (6) weeks after the conversion request, the Miles+Bonus member shall call on EKO line 210 7725 555.
16. The Smiles that are deducted from the above conversion are non-refundable.

1. Miles+Bonus members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles+Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles conversion to Accor reward points.
2. Program members may convert Miles+Bonus award miles to EKO Smile points.
3. The Miles+Bonus miles can be exchanged for Reward points. Every Miles+Bonus member, that is also a member of EKO Smile loyalty program, will have the opportunity to convert his/her Miles+Bonus award miles to Reward points. The conversion rate will be as follows:
   
   3.000 Miles+Bonus miles = 1.250 ΕΚΟ Smile points
4. The maximum miles that can be converted within a year is 45.000 miles
5. To convert your Miles+Bonus miles to EKO Smile points you need to log in to your Miles+Bonus account, select conversion of Miles+Bonus miles to EKO Smile points and submit a conversion request.
6. Miles+Bonus miles will be deducted from the respective Miles+Bonus account, once the redemption request is submitted. Miles+Bonus miles once deducted are non-refundable.
7. In order to have Points registered in an Account, the corresponding conversion must have been requested by the same member whose EKO Smile and Miles+Bonus Account must be in an active status.
8. It is clarified that any miles to points conversion should be requested from 18 January 2024, when the partnership with EKO Smile was initiated. Each member may be informed about the accumulated points through the website on ekosmile.gr or by calling at ΕΚΟ line 18198 or 210 7725 555.
9. Once the conversion of Miles+Bonus miles into EKO Smile points is fully completed, if the Reward points are not credited on the EKO Smile account within sex (6) weeks after the conversion request, the EKO Smile member shall post a retroclaim by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask).

Convert Smiles (digital points) to Miles+Bonus miles

1. Program members may convert Smiles already earned, or will be earned via EKO Smile program in Cyprus, into Miles+Bonus award miles. The terms and conditions based on which the EKO Smile Member can collect Smiles are posted on the website https://www.eko.com.cy/.
2. Smiles can be exchanged for Miles+Bonus award miles. Every Miles+Bonus member, that is also a member of EKO Smile loyalty program, will have the opportunity to convert his/her Smiles to Miles+Bonus award miles. The conversion rate will be as follows:
   • 2.000 Smiles=2.000 miles
   • 3.000 Smiles=3.000 miles
   • 5.000 Smiles=5.000 miles
   • 10.000 Smiles=10.000 miles
   
   
   The minimum Smiles converted to miles is 2.000 Smiles. Members are able to convert Smiles into Miles+Bonus award miles via EKO SMILE APP https://bit.ly/EKOSmileApp
3. The maximum amount of Smiles for conversion is 45,000 Smiles per year, starting from the date that the first conversion took place
4. Smiles are earned as per EKO Smile rules. For information about Smiles accrual visit www.eko.com.cy/
5. In order to have Miles registered in an Account, the corresponding conversion must have been requested by the same member whose EKO Smile Account and Miles+Bonus Account must be in an active status.
6. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
7. Miles are credited solely in the Account of the Member who requested the conversion, and are attributed within a week after the request, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
8. The Smiles that are deducted from the above conversion are non-refundable.
9. The respective Miles from Smiles conversion may be credited in a single Account and only once per transaction.
10. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
11. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
12. AEGEAN holds no responsibility with regard to the quality of the services supplied by the Partner or any other problem that may arise.
13. It is clarified that any Smiles to miles conversion should be requested from the 11th of July 2024, when the partnership with EKO Smile was initiated.
14. Once the conversion of Smiles into Miles+Bonus miles is fully completed, if the Miles+Bonus miles are not credited on the Miles+Bonus programme account within six (6) weeks after the conversion request, the Miles+Bonus member shall call at EKO Customer Service line at 0035722477000.

1. Miles+Bonus members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles+Bonus account or are Aegean Bonus Visa/Aegean Mastercard cardholders with completed registration, are entitled to miles conversion to EKO Smile coupon.
2. The Miles+Bonus miles can be exchanged for Coupon. Every Miles+Bonus member, that is also a member of EKO Smile loyalty program, will have the opportunity to convert his/her Miles+Bonus award miles to EKO Smile coupon. The conversion rate will be as follows: 3.000 Miles+Bonus miles = 10€ ΕΚΟ Smile coupon. The maximum miles that can be converted within a year is 45.000 miles, starting from the date that the first conversion took place.
3. To convert your Miles+Bonus miles to EKO Smile coupon you need to login to your Miles+Bonus account, and submit the relevant conversion request.
4. Miles+Bonus miles will be deducted from the respective Miles+Bonus account, once the redemption request is submitted. Miles+Bonus miles once deducted are non-refundable.
5. In order to have the coupon registered in an EKO Smile account, the corresponding conversion must have been requested by the same member whose EKO Smile and Miles+Bonus Account must be in an active status.
6. It is clarified that any miles to EKO Smile coupon conversion should be requested from 11th July 2024, when the partnership with EKO Smile was initiated. Each member may be informed about the accumulated EKO Smile coupons through EKO SMILE APP or by calling at EKO Customer Service line at 0035722477000
7. Once the conversion of Miles+Bonus miles into EKO Smile coupon is fully completed, if the coupon is not credited on the EKO Smile account within six (6) weeks after the conversion request, the EKO Smile member shall post a retroclaim by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask).

1. Members of the Program can accrue and redeem miles on flights operated by Emirates. It shall be made clear that the flight must be operated by Emirates and not by other collaborating airline company (code-share flights).
2. The miles collected on any flight within the Emirates network correspond only to Award Miles.
3. Award Miles may be redeemed in order to issue a free airline ticket within the Emirates network.
4. It is clarified that in case the Member has not completed his registration, he/she will not be able to redeem miles.
5. Miles from an Aegean Miles+Bonus Account cannot be transferred to any respective frequent flyer program’s cardholder in any Emirates and vice versa.

6. Members of the program can only accrue and redeem miles. Benefits such as lounge access or additional baggage, typically available through partnerships with Star Alliance member airlines, are not included as part of this partnership.

1. To register Miles in an Account, the corresponding flight must be realized by the Member. Miles are earned and registered on a fare-basis, based to the flight date completion, in accordance with the published Mile Accrual Charts appear on the official Aegean website, specifically in the Miles+Bonus section. Tickets issued with a fare not included in the existing Emirates Mile Accrual Charts do not earn Miles.
2. The Miles are registered in the Account of the Member who actually flew (i.e. the Member must be the same person as the passenger), provided that the passenger’s data fully match the Member’s (as cited in his/her Account). It is clarified that in order to gain successfully the miles that correspond to this reservation, the first and last name has to be written exactly as on the Member's government issued identification and the Miles+Bonus account.
3. The Miles granted are Award Miles, as defined in chapter 3 "MILES/CATEGORIES ETC."
4. Members may not transfer Miles in any way or assign them to any third party, nor combine them with any other Member’s Miles in order to jointly take advantage of an offer.
5. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
6. In the event of the Program’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
7. Each member-passenger must indicate his/her Account Number when reserving an Emirates ticket, and present the Card at check-in. Otherwise proper registration of the Miles will not be possible. Ticket coupons or receipts, boarding passes, and/or any other relevant documentary evidence should be retained by the Member until the Miles attributable to the Emirates flights appear in his/her account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
8. In the event that earned Miles do not appear in the Account 7 days following the flight event, please fill out the online request form to retroactively claim the flight’s miles (through the Online Miles+Bonus Account Management on Aegean’s website, www.aegeanair.com). The corresponding miles will be credited to the Member's Account after two (2) weeks, at the latest, upon a reply from Emirates. Existing Miles+Bonus members can claim their miles retroactively for flights that took place up to 6 months prior to their retro-claim request.
9. Any request for the retroactive crediting of miles for a flight operated by Emirates me shall be accepted only for flights that have occurred after the partnership’s initiation (May 21st, 2025).

1. Tickets’ booking and issuing is performed through Aegean’s website www.aegeanair.com or Aegean APP, via the Miles+Bonus account in the Award ticket section, or alternatively through Aegean’s Call Center, at 801 11 20000 (from a fixed phone) or at (+30) 210 6261000 (from a mobile phone or from abroad, on a continuous basis, 24 hours a day, seven days a week). Tickets cannot be issued by Travel Agencies. Redemption tickets issued through the Aegean Call Center are subject to service fees amounting to 23 Euros.
2. Miles Redemption is valid for Emirates Economy Class and Business Class tickets.
3. Members must have collected an adequate number of Award Miles in order to exchange them for a redemption award against an Emirates ticket ("Ticket"), in accordance with the applicable Mile Redemption Chart of Emirates, as published on the official Aegean website, specifically in the Miles+Bonus section. Any miles redemption concerns the ticket fare. Taxes, airport duties, insurance surcharges, as well as any additional charge or fee (all together hereinafter "Charges") imposed by any Public Authority, are payable by the Member and are due upon issuing the Ticket. It is clarified that miles redemption can only be performed by the beneficial owner of the Miles+Bonus account with the full responsibility of the beneficiary for the use of the data and the unique codes. For this purpose, during the redemption process, identification data of the beneficiary are requested, which are declared with full responsibility by the beneficiary.
4. The Ticket is issued simultaneously with the reservation, and the corresponding Award Miles are automatically deducted from the Member's Account.
5. Tickets issued by redeeming Miles are subject to award seat availability. Emirates may limit or exclude the availability of seats exchangeable with Miles for a particular flight and/or per periods, and/or per destinations. General seat availability does not necessarily imply that an award Ticket will be provided in accordance with the Program.
6. Τhe Member may issue an award ticket for himself or any other 3rd party indicated.
7. All Tickets will be issued on a “seat confirmed" basis. Waiting list is not permitted.
8. Tickets cannot be issued on an "open" basis, namely with an open departure and/or return date.
9. Policy for miles redemption with intermediate point/stopover:
   - In case of same cabin class and one intermediate point that does not exceed the 24 hours, the required miles for redemption are calculated as one segment, provided that there is seat availability directly from the origin airport to the destination airport, regardless of the seat availability between the origin airport to the intermediate point and from the intermediate point to the destination airport.
   - In case of same cabin class and one stopover that exceeds the 24 hours, the required miles for redemption are calculated per segment.
   - In case of different cabin class and one stopover regardless of the duration, the required miles for redemption are calculated per segment, provided that there is seat availability directly from the origin airport to the destination airport, regardless the seat availability between the origin airport to the intermediate point and from the intermediate point to the destination airport.
10. Members are able to change Ticket’s date and time, up to 30 minutes before flight’s departure time, electronically through the "My Reservation" service, through all AEGEAN digital channels, or through the Call Center, with a charge of 23 Euros per ticket. Changes through the AEGEAN call center can be made by calling at 801 11 20000 (from a fixed phone) or at (+30) 210 6261000 (from a mobile phone or from abroad, on a continuous basis, 24 hours a day, seven days a week). It is not allowed to change the route or the name of the ticket. Any differences in taxes, that may occur with the ticket change are payable by the Member upon Ticket reissue.
11. A member may request a cancellation of a Ticket up to 30 minutes before the flight’s departure time, only through Aegean’s Call Center, at 801 11 20000 (from a fixed phone) or at (+30) 210 6261000 (from a mobile phone or from abroad, on a continuous basis, 24 hours a day, seven days a week). When a Ticket is cancelled, all corresponding Award miles are credited back to member’s account, while a Cancellation Fee of 23 Euros per ticket is applied.
12. No-show policy: In case of a no-show passenger (i.e. when, despite having issued the Ticket and without having notified Aegean, the passenger does not show up at the airport to fly), all segments of the booking are automatically cancelled. The Member should contact Aegean Airlines Call Center, to request a miles redemption credit and taxes refund, upon a no-show fee of 30 Euros per ticket. In case of a no-show Ticket, Member reserves the right to change the Ticket’s date and time upon a re-issue fee of 23 Euros per ticket on top of the no-show fee (Ticket Change Policy and rules will apply).

Program members may collect miles via purchasing from “IKEA” stores by displaying their physical or digital Miles+Bonus card to the cashier or online at www.ikea.gr. It shall be made clear that the product purchase must have been invoiced before the corresponding miles are credited in the Member’s Account. Μembers can also redeem their miles against products purchased from “IKEA” stores or online at www.ikea.gr.

IKEA department stores comprises the following units:

• IKEA Athens Airport, Athens International Airport “Eleftherios Venizelos”, 19019 Spata, Athens
• IKEA Athens Kifissos, 96-98 Kifissos Avenue Egaleo – RIVER WEST shopping center 12241 Egaleo, Athens
• IKEA Thessaloniki, 12th km Thessaloniki-Perea 57001 Pylaia, Thessaloniki
• IKEA Thessalia, 8th km Old National Highway Larissa-Athens 41500 Nikaia, Larissa
• IKEA Ioannina, 13th km National Highway Ioannina-Athens 45500 Ioannina
• IKEA Patra, Antheias 26, 26333 Patra
• “New generation” stores
• Pick Up & Order Points
• Transactions with an invoice, services and IKEA Restaurants self-check outs are excluded

1. The Miles that can be gained are calculated equal the cost of purchases completed by the Member (1€ = 1 Mile) and invoiced, after deducting discounts and services. Ιn case of a refund (cash or card) the miles earned from the product purchase will be deducted from Miles+Bonus member’s account. Refunds with gift cards and credit cards are excluded.
2. The Miles granted are Award Miles, as defined in chapter 3 "MILES/CATEGORIES ETC."
3. Miles accrual is valid for purchases only at IKEA physical stores or online at www.ikea.gr.
4. Miles accrual is valid for product purchases and gift cards.
5. Miles accrual is not valid for shipping cost, cash on delivery, or any other additional charges for services.
6. Miles are credited solely in the Account of the Member who made the purchase, and are attributed after the purchase invoicing. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
7. The respective Miles from purchases at IKEA department stores or online at www.ikea.gr may be credited in a unique Account and only once per transaction.
8. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
9. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
10. Each member must display the Miles+Bonus membership physical or digital card indicate his/her Miles+Bonus member id when shopping at physical stores or fill in his/her Miles+Bonus member id in the relevant field at www.ikea.gr. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
11. AEGEAN holds no responsibility with regard to the quality of the products.
12. Discounts that may come up from IKEA stores or any third party’s loyalty program and/or from credit notes, gift cards, gift vouchers or coupons that have been issued by “IKEA”, are excluded from the accumulation of miles. Also, transactions that an invoice is issuing as proof of transaction are excluded from the accumulation of miles. The Miles that can be gained are calculated equal the cost of purchases completed by the Member, after deducting discounts and services.
13. No Miles refund will be accepted, once the redemption procedure has been completed,
14. Miles accrual is not possible when a Member's account is locked.

1. Miles+Bonus Members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles+Bonus account or are Aegean Bonus Visa/Aegean Mastercard cardholders with completed registration, are entitled to miles redemption for IKEA stores or online at www.ikea.gr. (IFB self check outs are excluded).
2. Members must have collected the adequate number of Award Miles in order to redeem them for purchase of products at IKEA stores, at part of their retail price. The value of redemption can’t in any case exceed the total amount of the receipt.
3. Miles redemption is valid for purchases only at IKEA physical stores or online at www.ikea.gr.
4. The product purchases through Miles redemption is calculated based on the ratio 1 euro = 300 Award Miles.
5. The minimum redemption cap is equivalent to 1,500 miles and the maximum redemption is equivalent to 1,200,000 miles per transaction.
6. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the purchase.
7. Miles refund will not be accepted, once the redemption procedure has been completed and a gift card or a credit note will be issued by IKEA. The credit note could not be used for purchases via IKEA e-shop. For more information visit the link https://www.ikea.gr/exupiretisi-pelaton/politiki-epistrofis/.
8. Miles redemption is excepted from transactions where an invoice is issuing as proof of transaction and from the cost of services and gift cards.

In case you need information regarding the parking space reservation you made, you can contact us either via email at info.parking@aia.gr, or by calling (+30) 210 3534260. The service is available 24 hours a day, 7 days a week.

If you need information about your Miles+Bonus account or the air ticket booking you made with AEGEAN, you can find all the contact information for AEGEAN here.

MILES ACCRUAL:

1. It is clarified that payment for the parking must be completed in order for miles to be credited to the member's account. In case of a non-show for the parking or cancellation of the reservation, the miles will not be credited.
2. The option to collect miles is available for parking in all areas of the Official Parking at Athens International Airport.
3. The member earns 2 miles for every euro spent on parking.
4. Miles are award miles as defined in Chapter 3 "MILES / CATEGORIES, etc."
5. Miles are credited only to the member's account who made the car parking reservation and are credited within 7 days after leaving the parking area.
6. If you enter the parking area up to 2 hours earlier than your reservation, you will collect the miles corresponding to your initial reservation. If you leave later than the scheduled time, you will collect the miles corresponding to the total amount paid.
7. Miles have no commercial value and can never be exchanged for money. Any sale, exchange, etc., of miles or offers is automatically invalid.
8. In case of cancellation of the Miles+Bonus Program under the terms and conditions, all miles received are automatically cancelled and can no longer be exchanged for offers.
9. Each customer - member of the Program must provide their Miles+Bonus member ID during the parking reservation, otherwise, the miles will not be credited on their account. The reservation number, payment receipts, and/or any other relevant document must be kept by the member until the miles appear in their account. AEGEAN has the discretion to determine whether the submitted document constitutes sufficient proof.
10. AEGEAN is not responsible for the conditions of space reservation, unavailability, or other issues arising through the Official Parking booking system at Athens International Airport.
11. If miles do not appear in the account within 7 days from the date of departure from the parking area, the procedure for crediting the award miles you are entitled to can be done either by email to info.parking@aia.gr, or by calling the Official Parking at (+30) 210 3534260. The service is available 24 hours a day, 7 days a week.
12. If you provide different details during the reservation than those you will present at the parking area, you must contact the correct details before exiting the parking area, in order for the miles to be credited to your Miles+Bonus account within 7 days. The procedure for crediting the award miles can be done either via email at info.parking@aia.gr or by calling the Official Parking at (+30) 210 3534260. The service is available 24 hours a day, 7 days a week.
13. It is clarified that a request for retroactive registration of miles is not accepted.

Redeeming miles for parking payment at the Official Parking at Athens International Airport is governed by the applicable General Terms & Conditions of the Official Parking at Athens Airport and the Terms of the Miles+Bonus Program.
1. If the member has provided their Miles+Bonus member ID on the reservation page during the parking reservation at the Official Parking at Athens International Airport and wishes to pay for this reservation using miles, they must select the redemption of miles during the payment process.
2. Members must have enough valid award miles in their account. Parking payment via miles redemption is based on the ratio of 1 euro = 300 award miles.
3. The minimum redemption amount is 1,500 miles.
4. When payment is made using miles redemption, the corresponding award miles are automatically deducted from the member’s account.
5. In case of cancellation of the reservation, the redeemed miles are automatically returned to the member’s Miles+Bonus account. If the reservation is not canceled and the member does not show up at the parking area, the redeemed miles are not refundable.
6. If you have redeemed miles, you cannot make changes to the reservation. You can cancel it and make a new reservation.
7. The member cannot transfer the right to redeem their miles to any third party.
8. The parking terms may change at the discretion of the Official Parking at Athens International Airport. Therefore, the member must request to be updated on the applicable parking reservation terms.
9. Only Miles+Bonus members who have completed their registration and have at least 1 flight recorded with AEGEAN, Olympic Air, or with Star Alliance partner airlines in their Miles+Bonus account, or holders of Aegean Bonus Visa or Aegean Mastercard with complete registration, are eligible to redeem miles with the partner.
10. In the case of a booking with a voucher, it is not possible to modify the reservation. You can cancel and make a new booking. In this case, the discount voucher will not be refunded.

Terms and Conditions

Program members are able to redeem the RevPoints they earn from Revolut's loyalty program for Miles+Bonus award miles.

1. RevPoints can be redeemed for Miles+Bonus award miles. Any Miles+Bonus member, who is also a member of the Revolut program, has the opportunity to redeem their RevPoints for Miles+Bonus award miles at a ratio of: 1 RevPoint = 1 Miles+Bonus award mile.
2. The minimum number of RevPoints that can be redeemed per transaction is 1, with the option to increase in increment of 1 mile, up to a maximum of 999,000 miles.
3. RevPoints are redeemable through the Revolut app. For assistance with redemption, reach out to Revolut. You can do this by using the chat feature in the Revolut app, emailing support@revolut.com.
4. The availability of partnerships is linked to the country of the customer's account. Customers select their country of residence when signing up for Revolut, and regardless of where they are physically located, they will only see redemption programs available in the country where their account is set up. The available countries are United Kingdom, Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Iceland, Liechtenstein, and Norway, Australia, Brazil, New Zealand and Switzerland.
5. RevPoints are earned in accordance with the terms of Revolut’s program. For additional details on collecting points, visit https://www.revolut.com/en-GR/legal/RevPoints/.
6. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
7. Miles are credited solely to the Account of the Member who initiated the conversion request and are granted within 1 to 20 working days after the request is made. Members can track their accumulated Miles by accessing the Miles+Bonus website at www.aegeanair.com or by calling 801 11 20000 (from a landline) or +30 210 6261000 (from a mobile phone or abroad).
8. The Miles earned from the RevPoints conversion will be credited to a single account and can only be applied once per transaction.
9. Miles have no monetary value and cannot be exchanged for cash. Any form of disposal (sale, exchange etc.) of Miles or related offers will be automatically considered invalid.
10. In the event of the Program’s cancellation as outlined in the General Terms, all Miles accumulated will be automatically cancelled and will no longer be exchangeable with offers.
11. AEGEAN holds no responsibility with regard to the quality of the services supplied by the Partner or any other issue that may arise.
12. It is specified that, the redemption request of RevPoints for Miles+Bonus award miles will be accepted starting from 22/10/25, the official start date of this partnership.
13. It is clarified that retroactive mileage registration is not possible for redemptions involving RevPoints.
14. For successful redemptions, the first and last name provided during the redemption must match exactly with the name registered on the Miles+Bonus account.
15. If there are issues with the RevPoints redemption, the member should contact Revolut’s customer support team. Members can do this by using the chat feature in the Revolut app, emailing support@revolut.com or by visiting the below links instead:
https://www.revolut.com/rev-points/
https://www.revolut.com/

Program members may earn miles via purchasing Samsung Galaxy S26 | S26+ | S26 Ultra participating at the promotional campaign named “Samsung Galaxy S26 | S26+ | S26 Ultra Miles+Bonus – Promotion”, organized by the company with the corporate name «”SAMSUNG ELECTRONICS GREECE IMPORT AND TRADE OF ELECTRIC AND ELECTRONIC GOODS SINGLE-MEMBER SOCIÉTÉ ANONYME “, for purchases from 01/04/2026 to 30/04/2026, till stocks last, by submitting the participation form via Samsung members application till 24/05/2026.

You may find here the promotional campaign Terms & Conditions.

MILES ACCRUAL
1. In order to have Miles properly registered to an Account, the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. With every purchase of Samsung Galaxy S26 | S26+ | S26 Ultra members earn 15.000 miles.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles accrual is valid for purchases at participating stores at the promotional campaign. This Promotion is open to individuals who are at least 18 years old and are permanent residents of Greece, as well as to legal entities registered in Greece, submitting their relevant entry forms while in Greece.
5. Miles are credited solely in the Account of the Member who made the purchase, and are attributed seven working (7) days after confirmation email sent by Samsung, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
6. The respective Miles from Samsung Galaxy S26 | S26+ | S26 Ultra purchases may be credited to a unique Account and only once per transaction.
7. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
8. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
9. Each member must fill in his/her Miles+Bonus member ID at a relevant field during claim via Samsung members. Otherwise, proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member.
10. AEGEAN holds no responsibility with regards to the quality of the products, service or any other problem that may arise.
11. Each member is entitled to two (2) participations in the Promotion with the same Miles+Bonus Account Number, which were purchased during the Shopping Period.

1. AEGEAN peut à sa convenance annuler le Plan unilatéralement à tout moment avec préavis écrit d’un (1) mois adressé aux Adhérents.
2. En cas de faillite, d’acquisition, de fusion, de dissolution d’AEGEAN, de quelque manière que ce soit, le Plan est automatiquement annulé et, en même temps, sont annulés les Comptes et la totalité des Miles accumulés par les Adhérents. Par conséquent, AEGEAN n’a dès lors aucune responsabilité envers les Adhérents, et les Adhérents ne peuvent formuler aucune revendication à l’égard d’AEGEAN.
3. La responsabilité d’AEGEAN envers les Adhérents concernant le Plan est limitée. AEGEAN n’est aucunement responsable – ne serait-ce que pour négligence – de tout dommage direct ou indirect découlant de l’utilisation et de la mise en œuvre du Plan. En tout état de cause, l’éventuelle responsabilité d’AEGEAN, contractuelle, extracontractuelle ou autre, quant à l’indemnisation des Adhérents pour dommages, pertes ou frais découlant de tout acte ou omission est limitée exclusivement et uniquement à l’obligation de créditer à nouveau le Compte de l’Adhérent avec les Miles correspondant à l’offre en question. AEGEAN n’est nullement responsable de l’éventuel manque à gagner.
4. AEGEAN n’est nullement responsable de toute perte, retard ou dommage direct ou indirect occasionné par l’utilisation d’une offre du Plan, à condition que dans ce cas le prestataire de l’offre soit un tiers et non pas AEGEAN. La responsabilité en question incombe exclusivement au tiers prestataire de l’offre.
5. AEGEAN n’est responsable d’aucun dommage ou dégât occasionné aux Adhérents ou à des tiers en raison de la déclaration mensongère ou inexacte des renseignements personnels des Adhérents.
6. AEGEAN n’est nullement responsable de l’exécution ponctuelle des services de poste et de courrier rapide.
7. Les Adhérents sont tenus d’informer AEGEAN par écrit de toute modification concernant leurs données à caractère personnel (prénom, nom, adresse etc.).
8. AEGEAN n’est nullement responsable des éventuelles erreurs, omissions ou altérations du texte et du contenu des Termes au moment de l’impression du présent document ou d’autres documents concernant le Plan.
9. Les Termes et Conditions du Plan ainsi que la relation légale entre AEGEAN et les Adhérents sont régis par le droit hellénique, et les tribunaux d’Athènes sont désignés comme tribunaux compétents pour la résolution d’éventuels différends découlant de la participation au Plan.